Senior Product Manager, BigTime Software
AI & Data
$110-160k
+ Bonus
More information about location
3 days a week in office
Real-time insight for professional services
Open for applications
Real-time insight for professional services
101-200 employees
Open for applications
$110-160k
+ Bonus
More information about location
3 days a week in office
101-200 employees
Company mission
To be the engine behind the greatest professional services firms on the planet.
Role
Who you are
- 5+ years of technical product management experience
- 3+ years of experience managing SaaS products with a proven track record of delivering AI-powered features
- Excited to be onsite at our downtown Chicago office (near Union Station) 3 times per week
- Strong understanding of web services (SOAP, REST, JSON, XML)
- Experience launching new products and managing product roadmaps in high-growth environments
- A growth mindset and eagerness to stay at the forefront of industry
- Skilled collaborator with engineering teams to deliver high-quality, scalable solutions
- Analytical mindset with a passion for using data to inform product decisions
- Self-starter with excellent prioritization and execution skills in fast-paced environments
- Background in program or project management and experience with remote development teams is a plus
What the job involves
- BigTime is looking for a Senior Product Manager to lead the development and integration of AI-powered features into our SaaS platform while driving innovation with our integrations and APIs
- This pivotal role sits at the intersection of technology, business strategy, and user experience
- As a key player in our product team, you will leverage your expertise in artificial intelligence, machine learning, and integration technologies to define product strategies, deliver innovative solutions, and enhance customer satisfaction
- As the Senior Product Manager, you’ll craft a vision that harnesses the transformative power of AI and machine learning to deliver cutting-edge solutions that enhance our customers’ ability to make smarter decisions
- You will own the strategy and execution of AI-driven features, ensuring BigTime’s products not only meet customer needs but also set new standards in the professional services industry
- This role will shape how AI is embedded into our platform, focusing on building intelligent, scalable, and user-friendly tools that empower our users
- Define product requirements in collaboration with stakeholders, data scientists, and engineers, ensuring AI solutions meet customer needs and deliver measurable value
- Integrate AI capabilities seamlessly into the user experience, enabling smarter decision-making and maximizing efficiency for professional services organizations
- Champion our new, centralized data layer as the foundation for future AI applications within the platform, which also includes managing the roadmap for this product
- Prioritize features and releases by balancing customer needs, technical feasibility, and business impact
- Stay informed on advancements in AI, machine learning, and related fields to continuously improve and evolve our products
- Ensure ethical guidelines are incorporated into AI product development, focusing on fairness, transparency, and privacy
- Develop and manage the product roadmap for Integrations and APIs in line with the company’s growth strategy
- Leverage customer feedback and market analysis to shape new features and enhancements
- Drive adoption of integration technologies, including APIs, Webhooks, and iPaaS solutions, to meet customer requirements and expand product capabilities
- Work closely with engineering, design, data science, and marketing teams to ensure seamless product development and execution
- Act as a liaison between customers, internal stakeholders, and external partners to align product strategy with business objectives
- Foster strong relationships with key stakeholders, ensuring transparency and alignment throughout the product lifecycle
- Oversee the end-to-end product development process, maintaining high-quality standards and meeting delivery timelines
- Monitor the performance of products using key performance indicators (KPIs) and make data-driven decisions to enhance outcomes
- Manage product launches to ensure successful adoption by customers and internal teams
- Maintain comprehensive product documentation to support development, training, and marketing efforts
Our take
Time is a valuable asset for any business, but recording and invoicing it manually can prove cumbersome, especially at scale. This is the reason why many companies turn to professional service automation (PSA) tools, such as that offered by BigTime Software.
The company offers a cloud-based suite of practice management tools that allows professional services – from accountants to architects – to track, manage and invoice their time. The platform also provides services in other areas, such as allowing companies to schedule employees and manage their projects.
In 2022, BigTime Software acquired Projector, a leader in the PSA space, combining Projector's functionality with BigTime's scale of operation. It has also now acquired WorkRails, which stenghtens its CPQ and workflow automation capabilities. Both these moves showcase the company's determination to expand its value to remain a strong force in the market.
Freddie
Company Specialist at Welcome to the Jungle
Insights
4% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2022
$100m
GROWTH EQUITY VC
May 2019
$14m
SERIES B
Total funding: $116.7m
Company benefits
- Opportunities for Advancement
- Generous Time Off & Holidays
- 401(k) Savings Plan + Match
- Ongoing Training & Learning
- Wellness Benefits
- Paid Parental Leave
- Weekly Lunch Stipend
- Company Paid Health, Dental, & Vision
- Hybrid/Flexible Work Environment
- Company Outings & Team Offsites
Company HQ
Chicago Loop, Chicago, IL
Leadership
Brian Saunders
(Founder & Executive Chair)Former CEO of the company. Previously CEO of DaVinci Software, a strategy and consulting firm that focused on internet-based products and services.
Don India
(CEO)Member of the Board of Directors at RadarFirst, where they were CEO for 3.5 years. Formerly CRO at RDC, and held several roles including VP at IBM.
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