Sales Manager, FareHarbor
DACH/NL
Booking solutions for tour operators
Job no longer available
Booking solutions for tour operators
501-1000 employees
Job no longer available
501-1000 employees
Company mission
To make experiences better for everyone.
Role
Who you are
- Bachelor’s degree in Business, Marketing or a related field; MBA is a plus
- Proven track record of at least 5 years in B2B sales, with a minimum of 2 years in a sales management or leadership role
- Experience in the software-as-a-solution (SaaS) industry, particularly in the travel, leisure or hospitality sectors is highly advantageous
- Strong understanding of the European market landscape, cultural nuances, and business practices
- Strategic thinker with the ability to develop and execute sales plans aligned with business objectives
- Analytical mindset with the demonstrated capability to analyse data, draw insights and make informed decisions
- Results driven mentality with a proven ability to exceed sales targets and drive revenue growth
- Proficiency in using CRM tools, sales analytics platforms and google drive
- Fluent in German, Dutch, or both (additional EU languages are a plus)
What the job involves
- As the Sales Manager - DACH, you will play a pivotal role in driving the success of FareHarbor by leading and inspiring a team of 6-8 Account Executives primarily focused on the DACH Market but with the possibility to also work in Dutch speaking regions
- Lead, mentor, and manage a team of 6-8 Account Executives to exceed sales targets and drive revenue growth, as well as drive and coach on sales activity management
- Develop and execute a comprehensive sales strategy to penetrate the DACH market, identifying key opportunities for expansion
- Foster and maintain relationships with key clients, industry partners, and stakeholders to enhance brand awareness and drive business development
- Collaborate closely with commercial leadership, marketing, product, and customer support teams to align strategies, optimize sales processes, and enhance customer experiences
- Generate and maintain accurate sales forecasts and reports, regularly updating senior management on team performance, market trends, and opportunities
- Utilize sales analytics and reporting tools to monitor individual and team performance, identifying trends and areas for improvement
- Analyze market data, customer feedback, and competitive intelligence to refine sales strategies and adapt to changing market dynamics
- Collaborate with the management and enablement team to develop KPIs, dashboards, and reports that guide your team's efforts and demonstrate progress towards objectives
- Incorporate quantitative and qualitative data into decision-making processes to optimize resource allocation and strategic planning
- In addition to driving sales success, as a Sales Manager at FareHarbor, you will play a critical role in shaping the future of our sales team. Your leadership will extend beyond achieving revenue targets and customer relationships
- Recruiting:
- Identifying and attracting top-tier sales talent that aligns with FareHarbor's values and vision
- Collaborating with HR and senior management to define job descriptions, interview processes, and candidate evaluation criteria
- Participating in interviews and selection decisions to build a diverse and high-performing sales team
- Training & Onboarding
- Supporting onboarding programs to ensure new Account Executives rapidly assimilate into their roles and understand FareHarbor's value proposition
- Collaborating with internal subject matter experts to deliver training sessions on product knowledge, sales techniques, objection handling, and customer engagement strategies
- Monitoring the progress of new hires, providing guidance and support, and adjusting training as needed to accelerate their success
- Coaching and mentoring:
- Providing ongoing coaching and mentorship to your team, fostering skill development, career growth, and job satisfaction
- Conducting regular one-on-one coaching sessions to address individual challenges, refine selling techniques, and set performance improvement goals
- Creating a positive and empowering environment where team members feel motivated to excel and contribute their best
Our take
Most holidaygoers in the US prefer to book their activities and experiences online - but when it comes to local operators, this isn’t always possible. FareHarbor has been developing software to help digitize the booking process for these smaller businesses, and over a decade, has brought more than 5,000 of them onto the books.
Along the way, FareHarbor also built up some strong momentum in the reservation management and distribution areas of the sector, which drove up the company’s valuation - making it a prime candidate for acquisition. Whilst TripAdvisor reportedly made multiple bids, FareHarbor ultimately went to Booking Holdings, the US’ largest vendor of tour company booking software.
This puts FareHarbor in a strong position. Booking Holdings is acquiring companies at a steep rate (ten in the last ten years), and good ones too - Kayak and Venga number among them. This will help FareHarbor with customer acquisition, and insulate it somewhat from any wobbles in the hospitality sector.
Freddie
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (1 round)
May 2015
$0.2m
SEED
Total funding: $0.2m
Company HQ
Grachtengordel-Zuid, Amsterdam, Netherlands
Leadership
Matt Broten
(Software Engineer)Worked in various Software Engineering roles at Minnesota Supercomputing Institute, University of Minnesota, Open Systems International, Instant Automatic, and Artery- which they also co-founded.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 16 more jobs at FareHarbor