Product Owner, HealthHero
2+ days a week in office
Digital-first end-to-end healthcare provider
Open for applications
Digital-first end-to-end healthcare provider
201-500 employees
Open for applications
2+ days a week in office
201-500 employees
Company mission
To use the latest on-demand digital access to bring medical advice from clinical experts to the hands of millions of people no matter where or when they need it.
Role
Who you are
- Experience as a Product Owner, Project Manager or similar role, preferably within healthcare, employee benefit or insurance domain
- Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams
- Demonstrated analytical and problem-solving abilities
- Demonstrated abilities to work independently with strong attention to detail and can-do spirit
- Demonstrated abilities to create and prioritise stories and make on-the-spot decisions regarding scope and requirements
- Understanding of Agile project management tools and methodologies
Desirable
- Knowledge of digital health especially telemedicine, digital wellbeing solutions and employee assistance program (EAP)
- Experience in managing virtual teams
What the job involves
- We are seeking a Product Owner to join our team and take ownership of client deliveries
- Our products range from API, web to mobile app solutions targeting both B2B2C and B2C markets
- You will work closely with clients to understand their unique needs and develop actionable plans to fulfill them
- As part of the Product & Tech team, you will also partner with various internal functions including the Account Management, Operations, Marketing and Data team to achieve the best results
- Your ability to understand priorities and adapt communication styles of different stakeholders will be essential for success
- You will become the trusted advisor of our product offerings both internally and externally
- Hence, it is important for you to be technically proficient to explain and demonstrate our capabilities
- Stakeholder Engagement and Collaboration: Engage with client, commercial and account management teams to gather insights and requirements, ensuring the product meets their needs. Foster collaborative relationships across cross-functional teams to drive development and implementation
- Leadership and Project Management: Lead the product development lifecycle from ideation through to prioritisation and delivery, ensuring timely and effective execution
- Quality Assurance: Ensure the product meets the highest standards of quality. Implement robust testing and processes to identify and resolve issues promptly
- Communication and Reporting: Provide regular updates to internal and external stakeholders on product progress and performance metrics
- User Experience Optimization and Continuous Improvement: Incorporate feedback to continually refine and enhance the user experience. Focus on simplifying user journey without compromising clinical safety and patient privacy
Salary benchmarks
Our take
HealthHero is a UK-based provider of virtual healthcare services. The company provides users with remote access to vetted healthcare professionals from various areas of expertise, from GPs to mental health professionals and musculoskeletal practitioners.
They employ a B2B2C model in which they work with businesses and insurers and the end beneficiaries of their service are patients, insurance policyholders, and employees. HealthHero is currently providing over 3m consultations per year, which is much more than any of their European competitors.
The company's main priority is the international expansion in particular into Europe. As part of this initiative, the company has completed several strategic acquisitions in the past years, purchasing the french telehealth provider Qare, the digital triage platform Doctorlink and the telemedicine company Fernarzt.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jul 2021
$72.8m
SERIES B
Dec 2020
$41.6m
SERIES A
Total funding: $187.2m
Company benefits
- Health plan and access to HealthHero services
- Flexible working
- Free breakfast and snacks
- Life assurance
- Birthday day off
- Individual L&D budget
Company values
- Simplify - We look for ways to remove complexity and make life easier for our patients. Simplicity creates clarity, so we can focus on what is critical and adds value. We aim to work smarter, not harder.
- Own - We take accountability, honour our commitments and get things done with a focus on outcomes. We're proactive, removing barriers and proposing solutions for concerns that impact patients, clients and colleagues.
- Aspire - We aim high, and take pride in our work. After all, we're here because we want to deliver the best in what we do, creating impact and blazing a trail in healthcare. Motivated by results and opportunities, we strive to create a great place to work and give our people room to grow
- Respect - We value diverse talent, experiences and perspectives, creating supportive environments where people can be themselves. We show empathy to patients, clients and colleagues and empower our people to do the right thing.
Company HQ
Marylebone, London, UK
Articles
Leadership
Ranjan Singh
(CEO)Previously Co-founder & CEO at isango for 7 years, Board Member/Non-exec at Budgetplaces for 3 years, Operating Partner - Digital at Penta Investments for 4 years, Executive Chairman at NeoHealth for 1 year, Alliance Partner at Mayfair Equity Partners for 5 years and Investor and Adviser at Mediately for 3 years.
Diversity, Equity & Inclusion at HealthHero
- Our Talent team work hard to remove all biases within the recruitment process, this includes unconscious bias decoded job adverts, unconscious bias interview training for all interviewers and working hard to get a gender balance interview panel.
- Diversity and inclusion in the workplace: 8 powerful truths https://www.healthhero.com/blog/diversity-and-inclusion-in-the-workplace-8-powerful-truths
- Celebrating diversity: 7 actions you can take https://www.healthhero.com/blog/celebrating-diversity-7-actions-you-can-take
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