Customer Success Working Student, CoachHub
DACH
AI-powered coaching software
Be an early applicant
AI-powered coaching software
1001+ employees
Be an early applicant
1001+ employees
Company mission
To democratize coaching for all career levels worldwide
Role
Who you are
- You’re currently enrolled in a Bachelor’s or Master’s program (with at least 12 months left)
- You’ve gained some work experience, ideally in a client-facing or project-based role
- You’re fluent in German and English, with strong communication skills
- You’re curious, organized, and proactive — always ready to find solutions
- You enjoy using tools like Google Workspace (G-Suite) and learning new software
- Bonus: You’re interested in data analysis or business development
- You want to guide organizations through technology-driven transformation
What the job involves
- Working hours: 15–20 per week
- Join CoachHub’s Customer Success team and shape the future of digital coaching!
- As a Customer Success Working Student for the DACH market, you’ll gain hands-on experience supporting our clients and helping them succeed with the CoachHub platform
- Manage your own client portfolio
- Take ownership of ~20–30 clients after your onboarding
- Design rollout plans that drive engagement and adoption
- Track usage and Key Performance Indicators (KPIs) to measure success
- Partner with Sales on renewals and growth opportunities
- Gather feedback and share ideas to make the client experience even better
- Support your team & collaborate globally
- Work side-by-side with experienced Customer Success Managers on projects and key meetings
- Help prepare Quarterly Business Reviews for strategic clients
- Get involved in cross-functional projects with Product, Sales, and Operations
- Exchange best practices with teams in other markets — France, Northern & Western Europe, UKI, and more
Our take
CoachHub wants to democratize coaching for all career levels worldwide and empower organizations to completely rethink people's development. It offers companies a solution to the current challenges in the world of work, by enabling organizations to create personalized, measurable and scalable coaching programs for the entire workforce, regardless of department and seniority level.
Recently, CoachHub launched its AI Coaching Companion, an innovative tool integrated into Microsoft Teams. This AI-driven feature offers continuous support and personalized learning between coaching sessions, enhancing the overall coaching xperience with interactive role-playing, situational guidance, and tailored learning recommendations.
Its recent acquisition of French market leader Moovone and the coaching brand of Ausatrian consultancy Klaiton, combined with its latest Series C funding, have accelerated its global expansion and product innovation.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
8% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Dec 2024
$42.1m
GROWTH EQUITY VC
Jun 2022
$200m
SERIES C
Total funding: $374.4m
Company HQ
Government District, Berlin, Germany
Leadership
Yannis Niebelschütz
(Co-Founder)Founder & current CEO of Elite Startups Management. Also founded testhub, vjsual, Personology, and MyParfuem. Former Sales Manager at LinkedIn.
Matti Niebelschütz
(Co-Founder & CEO)Former CEO at Rocket Internet (Founder) and UNIQUE Fragrance. Founder of Elite Startups Management, MyParfum, Personology, Choice of Nature, and Flaschenlabel.de.
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