Solutions Architect, Mapp
Insight-led customer experience platform
Be an early applicant
Insight-led customer experience platform
201-500 employees
Be an early applicant
201-500 employees
Company mission
To liberate marketers to do what they do best — envision big ideas and put them into action.
Role
Who you are
- This role is ideal for someone passionate about connecting data, technology, and marketing strategy—especially in eCommerce environments
- 3-5 years of experience in solution architecture, technical consulting, integrating technologies used in digital marketing, eCommerce, MarTech environments
- Experience designing API-based integrations and working with tools such as REST, XML, and JSON
- Strong command of SaaS, Marketing Clouds and web development tools (JavaScript, HTML, CSS)
- Experience with data architecture, third-party data integrations, and CDPs (Customer Data Platforms)
- Demonstrated success working in cross-functional teams and engaging with client’s technical stakeholders
- Familiarity with cloud infrastructure, scalable architecture design, and digital marketing best practices
- JavaScript, jQuery, HTML, CSS
- REST APIs, XML, JSON
- Python, Relational Databases understanding, (Nice to have - SQL, NoSQL)
- (Nice to have - Flutter, React-Native, Android SDK, iOS SDK)
- Experience integrating platforms like Shopify, Magento, Zapier
- GitHub, JIRA
What the job involves
- As a Solutions Architect at Mapp, a marketing technology cloud company, you will act as a Mapp Cloud subject matter expert and trusted technical advisor to our internal teams and clients
- You’ll be responsible for designing, leading, and delivering data integrations and solutions that enable clients to fully leverage our platform across their marketing technology stack
- You’ll guide customers through scoping, technical discovery, feasibility analysis, and end-to-end solution architecture
- Your ability to align technical and business goals will ensure clients see measurable success quickly and sustainably
- Lead technical discovery and scoping sessions to assess business requirements, define use cases, determine project feasibility, and design end-to-end digital marketing solutions based on customer goals
- Consult on best practices for eCommerce integrations, customer journey orchestration, and campaign personalisation
- Design and implement scalable, secure, and stable solutions that fit within the client’s existing infrastructure, using API-based integrations, supporting both real-time and batch data use cases
- Lead integration efforts with customer-owned and third-party systems, enabling data integration into Mapp marketing cloud, collaborating with client engineering teams to support these integrations across all channels
- Optimise data ingestion pipelines to bring client-owned and external data sources into the marketing cloud in a reliable and efficient way
- Translate client requirements into actionable implementation plans, including architecture diagrams, scopes of work, and timelines
- Deliver technical enablement through documentation, in-person or remote workshops, and ongoing technical consulting
- Drive pilots and POCs (proof of concepts) that validate solution feasibility and suitability for clients
- Troubleshoot technical issues during onboarding and integrations, act as a liaison between the client and internal engineering, product, and support teams to resolve issues and remove technical blockers
- Proactively guide clients toward long-term solution optimisation, ensuring technical alignment with evolving business goals
Salary benchmarks
Our take
Mapp provides an insight-led customer experience platform that lets businesses leverage their data to generate actionable intelligence for marketing strategy, as well as predict what their customers are going to do next.
Mapp means companies can tailor their customer experiences dependent on what particular clients want and need. It integrates easily with existing marketing ecosystems, making data easy to absorb and unify without having to change existing workflows. In addition, its unified "single customer" data view allows for hyper-personalization because it gives a 360-degree profile of individual customers.
As client acquisition and retention becomes more complex, there is a real need for solutions like Mapp's, and its pool of potential customers is vast. Moving forward on the back of 2025 funding, the company will focus on innovation and developing cutting-edge features in order to build its position as a leader in the ever-growing MarTech space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (2 rounds)
Mar 2025
$13m
GROWTH EQUITY VC
Sep 2013
$1.8m
SEED
Total funding: $14.8m
Company benefits
- Flexible & hybrid working
- Flexible unlimited vacation policy
- Social events decided by employees, such as wakeboarding, escape room, or paintball… anything is possible
- All our offices have a dedicated area where you can recharge your batteries and socialize with your colleagues
- Personal development program
- Modern office space with ergonomic office furniture
- Fresh fruit in the kitchen
- Joint sports activities like charity runs, football, jogging or beach volleyball
- Opportunity to volunteer for charitable causes during normal working hours up to 4 days per year
Company HQ
City of London, London, UK
Leadership
James Brooke
(CEO)Previously Operating Partner at Haatch, Strategic Board Advisory at StoryStream and was the CEO at Sweft.
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