Vice President, Mastercard
AI Product Strategy/Development for Payment Operations
$223k
Office located in Purchase, New York
Global payments technology company
Posted today
Global payments technology company
1001+ employees
Posted today
$223k
Office located in Purchase, New York
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Experience in product development with at least 3 years developing AI enabled products with one year developing Agentic AI solutions
- Deep understanding of latest AI technologies and platform/solution providers with the aim of recommending the most optimal path of building the solutions
- Proven ability to define and execute bold, forward-looking product strategies that drive product transformation
- Strong track record of influencing and collaborating across diverse teams including product, engineering, strategy, and commercial functions
- Ability to balance visionary thinking with disciplined execution, including governance, resource planning, and performance measurement
- Exceptional communication skills with the ability to inspire teams, influence senior stakeholders, and represent Mastercard externally
- Entrepreneurial Mindset: A builder and innovator who thrives in fast-paced environments and is energized by creating what’s next
- Experience managing and motivating a high performing product development team
- Knowledge and skills using product management tools
- Highly organized and able to deal with multiple and competing priorities
- Bachelor’s degree in a technical field (e.g. Computer Science, Engineering); advanced degree a plus
- Experience in payments especially operations a plus
What the job involves
- The Services Business represents over a third of Mastercard revenues and is a key differentiator for Mastercard
- Services use our unique and proprietary data, technology, insights and expertise to deliver solutions that meet the needs of our customers
- Services is critical for the sustained, long-term growth of Mastercard
- Within the Services organization, this role sits within the Business & Markets Insights (BMI) organization
- The Business & Market Insights vertical is focused on creating products and solutions that create value for customers through Analytics, Insights, Business Experimentation, and Payment Consulting & Innovation
- The VP of AI Product Strategy and Development will develop the AI vision and strategy of one of the largest product portfolios within BMI focused on payment operations
- Agentic AI solutions are expected to grow at a rapid pace over the next several years and this role will be at the center of enabling payment companies use AI to automate and scale their operations to drive efficiencies
- This role will lead the development of new experiences for the portfolio products leveraging Agentic AI and other new AI technologies working closely with the product and engineering teams
- This role requires a strong mix of strategic vision, AI/ML fluency, product leadership, and market orientation
- You will be responsible for identifying market opportunities, shaping differentiated product strategies, partnering across Mastercard and with external AI players, and executing a roadmap that positions the group as a category leader in applied AI
- Define and execute the long-term AI Product Vision and Strategy of one of the largest product portfolios within BMI focused on payment operations
- Engage with customers to understand desired engagement with existing products and create new AI use cases leveraging agentic AI and emerging AI technologies
- Identify new AI use cases in payment operations not serviced by current products based on customer discussions
- Partner with the engineering/technology teams to develop the data/technology architecture for AI enablement
- Define the product requirements for the new AI solutions by working closely with product teams
- Identify and manage strategic partnerships with AI startups, and technology providers to leverage external innovation into the offerings
- Collaborate with the engineering teams to build the solutions Oversee timely and high-quality execution of creation of technical requirements
- Manage and mentor a group of Product Managers and Designers through the product development lifecycle
- Serve as an agentic AI SME for the rest of the business and develop talent/expertise
- Guide major product investment decisions related to AI and represent progress against product goals and development to business leaders and key stakeholders
- Manage the design and execution of user research, including customer interviews, in order to deepen the teams understanding of customers’ pain points, motivations and opportunities
- Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals
- All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices
- Ensure the confidentiality and integrity of the information being accessed
- Report any suspected information security violation or breach, and
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 237 more jobs at Mastercard