Senior Account Manager, Spreetail
Mandarin/English Speaker
$120-170k
Full-service omnichannel eCommerce accelerator
Job no longer available
Full-service omnichannel eCommerce accelerator
501-1000 employees
Job no longer available
$120-170k
501-1000 employees
Company mission
To propel brands to increase their ecommerce market share across the globe while improving their operational costs.
Role
Who you are
- If you’re strategic, bilingual, and passionate about helping brands succeed in a fast-paced, high-impact environment, this role is for you
- Native Mandarin speaker with full fluency in English, able to communicate and translate seamlessly with Mandarin-speaking brands
- Bachelor’s degree in Business, Finance, Project Management, or Client Services
- 5–6+ years managing e-commerce clients with net sales exceeding $20 million annually, including project or account management experience, particularly with brands importing from China
- Proven ability to thrive in fast-paced environments, engaging confidently with client leaders at all levels, from C-level executives to support teams
- Strong independent and team management skills with creative problem-solving, exceptional writing, phone, and presentation abilities, and a focus on delivering results on time
- In an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence
- We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed
- We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited – please apply!
What the job involves
- Spreetail is seeking a Sr Account Manager – Bilingual (English + Mandarin) to drive the growth of China-based brands in U.S. e-commerce
- As a key partner at Spreetail, you’ll help brands thrive by managing fulfillment across multiple marketplaces, structuring competitive agreements, and advising on long-term growth strategies
- Drive brand growth by assessing the full GMV potential of each brand and building smart, competitive fulfillment contract models. Use market insights to identify realistic opportunities and maximize impact
- Translate long-term brand goals into clear, actionable steps and inspire teams, peers, and brand leaders to execute strategy at every touchpoint
- Own account health by monitoring daily performance metrics including on-time delivery, inventory accuracy, customer satisfaction, forecasting, and sales, taking decisive action to keep brands thriving
- Forge strong relationships with business leaders at all levels, lead brand communications, manage feedback, and deliver projects with precision and excellence while always going above and beyond to provide a best-in-class brand experience
- Deliver insightful brand reporting with actionable recommendations, lead calls, track questions, drive follow-ups, and complete weekly business reviews to identify gaps and ensure results
Our take
For many manufacturers, scaling their eCommerce reach and revenue can be costly and complex. Spreetail solves this problem by acting as an end-to-end eCommerce partner for manufacturers.
Spreetail is one of a raft of eCommerce accelerators that have seen impressive growth in recent years. However, its end-to-end nature sets it apart from many of its competitors. The company manages seven fulfilment centres providing next-day delivery, and handles all their clients' customer service and returns needs. Clients can sell across all major platforms including Amazon, Target and Walmart.
Spreetail's impressive in-house ad management and listing optimization offers, combined with its inventory forecasts and focus on quality customer service has served it well. Expanding its delivery reach has been a key aspect of the company's continued success.
Steph
Company Specialist at Welcome to the Jungle
Insights
-45% employee growth in 12 months
Company
Company benefits
- Health Insurance: We pay 100% of your full monthly premium and half the premium for dependents.
- Leadership Development: We provide a wide variety of training sessions and development programs to give you all the tools you need for success.
- Paid Time Off: Salaried employees enjoy untracked PTO & hourly employees earn 20 PTO days per year.
- Work Your Way: We offer a flexible "Work Your Way" policy, empowering you to work where and when you’re most productive.
- Milestone Program: Each year is a new milestone with the opportunity to receive special gifts, Spreetail Swag Store credit, or donate to a nonprofit of your choice.
- Home Office Stipend: Utilize your reimbursement to ensure your home office is well-equipped with the optimal setup.
- Donation Match: From day one of your journey at Spreetail, we match your nonprofit donations dollar-for-dollar to the causes you're passionate about
- Employee Experience: We offer unique, intentional opportunities to build deep relationships and celebrate wins together.
- 401K: We believe in your future and support you in investing in it with a 401k match benefit.
- Community Involvement: Spreetail encourages employees to take time off for volunteer opportunities throughout the year.
- Personal Growth: Whether you're learning a new skill or chasing a personal milestone, we're committed to helping you grow, your way.
- Parental Leave: We grant paid maternity and secondary caregiver leave to employees growing their families.
- Wellness Programs: We invest in your wellness with programs that support your physical, mental, and financial health—so you can thrive in work and in life.
Company HQ
Lincoln, NE
Leadership
Joshua Ketter
(Global CEO)Joshua joined Spreetail in 2020 as CFO, moving into the role of CEO in 2023. Previously, he served as CFO & CSO at ADB INTERESTS.
Mehmetcik Kalay
(CEO - Europe)Prior to joining Spreetail in 2021, Mehmetcik was a General Manager at Borusan Lojistik, a Director and Managing Director at The Abraaj Group and a General Manager for Turkey and Central Asia at Hilti.
Jeff Pedersen
(CFO)Prior to joining Spreetail in 2024, Jeff served as CFO at Saks Fifth Avenue, Andela, Angi, and Handy. He also spent 6 years at Amazon and 9 years at Dell.
Amit Dodeja
(CMO)Prior to joining Spretail in 2024, Amit spent 4 years at Thrasio as a Senior Director of Growth Marketing, VP of Growth Marketing, and GM of Growth. He also served as the COO at Confiant.
Josh Smith
(CTO)Prior to joining Spreetail in 2024, Josh was a VP of Product at Cart.com and Head of Digital Product and Transformation at SLB. He also spent nearly 7 years at Deloitte as an Analytics Consultant, Senior Analytics Consultant, and Analytics Product Director.
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