Solutions Consultant, Firsthand
$150-165k
+ Compensation and equity
AI-powered brand agents built for marketers and publishers
Be an early applicant
AI-powered brand agents built for marketers and publishers
21-100 employees
Be an early applicant
$150-165k
+ Compensation and equity
21-100 employees
Company mission
To leverage the power of AI to drive first hand connections between publishers, brands, and consumers.
Role
Who you are
- You’ve worked for 5+ years in ad tech, martech, or a SaaS startup and love the pace and ambiguity of a growing company
- You’re excited about AI and its applications in marketing, media, and user experience
- You can toggle between technical details and strategic narratives with ease
- You enjoy working with both internal teams and external clients, and can build trust quickly
- You’re comfortable making slide decks, manipulating spreadsheets, working with data dashboards, and gleaning insights from complex datasets
- Bonus points for experience with SQL and troubleshooting network traffic
What the job involves
- We are seeking Solutions Consultants to join our fast-growing team. As part of our team, you’ll be at the forefront of transforming how our clients engage their users through AI. You’ll partner closely with enterprise clients—advertisers and publishers—to design, implement, and optimize intelligent AI agent experiences
- This is a cross-functional role that blends business acumen, technical fluency, top notch client service, and creativity. You'll help bridge client goals with Firsthand's evolving AI platform and play a key role in scaling new use cases, surfacing insights, and defining best practices
- Guide new clients through onboarding, including solution design and tech implementation
- Collaborate with clients to understand goals and align our solutions to their business needs
- Manage the end-to-end build of Firsthand agents—from content ingestion to front-end deployment into live Brand Agent campaigns
- Design and run AI experiments that demonstrate agent effectiveness and drive client value
- Analyze engagement data and user interactions to generate actionable insights
- Provide strategic recommendations to optimize agent design, content inputs, and user flows
- Analyze performance of campaigns and generate compelling data analyses and case studies
- Work with Solutions leadership to extend our Agent Platform into new digital surfaces and new deployment patterns
- Collaborate with Engineering and Product to troubleshoot issues and test improvements
- Act as a voice of the customer to influence our product roadmap on behalf of clients
- Create and maintain documentation, playbooks, and enablement materials to support team growth
- Partner with the commercial teams to craft compelling demos and technical narratives
- Represent Firsthand in technical conversations during the sales cycle
Our take
Until recently, brands and publishers lacked a practical means to interact in real-time, 1-1 conversations and provide content with customers both on and off their digital platforms. Firsthand is a specialized AI agent platform designed to cater to the needs of publishers and brands.
The platform offers a solution that enables publishers and brands to manage, safeguard, and utilize their data and content in direct conversational campaigns driven by tailored AI agents. This capability extends to various online channels where consumers actively seek information.
Now, with significant funding behind it, Firsthand is scaling its AI-powered brand agent after a successful pilot with select brands and publishers. Because of this, its emerging as a key player in AI-driven consumer interactions and building the infrastructure for the next wave of intelligent brand engagement.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (1 round)
Mar 2025
$26m
SERIES A
Total funding: $26m
Company benefits
- Flexible work model: We embrace the flexibility of hybrid work, combining the energy of in-person collaboration in New York City with the freedom of working remotely
- Benefits that meet your needs: We offer unlimited PTO, 401(k) from day 1, zero-cost medical plans, and paid parental leave, with benefits that are constantly evolving as our company grows
Company HQ
Midtown South, New York, NY
Leadership
Jonathan Heller
(Co-Founder, Co-CEO & Chairman)Previously Co-founder and CEO of Multitude.ai and FreeWheel. Also worked as Chief Product Officer for Comcast Advanced Advertising.
Michael Rubenstein
(Co-Founder, Co-CEO & Board Director)Also currently a Board Member of Vistar Media. Prior work includes Co-founding OpenStore and Founding and working as General Manager, DoubleClick Ad Exchange (AdX) Google.
Wei Wei
(Co-Founder & CTO)Previously the Co-founder and CTO for Flux, prior to that worked as VP of Engineering at FreeWheel.
Salary benchmarks
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