Senior Technical Program Manager, Salesforce

• The ideal candidate will be a master communicator across all organizational levels, from individual engineers to senior executives, and have a proven track record of managing large, complex projects, with emphasis on the organization and presentation of data to facilitate decision making
• Builds relationships to make things happen
• Comfortable navigating between the tactical and strategic
• Expereinced in executive presentation and communications
• Handles ambiguity and change, and can continue to rally a team behind a vision, even if it’s not clearly defined
• Able to build detailed program plans, setup program framework, and drive execution across organizations
• 8+ years or Technical Program Management of security/enterprise software/technical program at an enterprise technology company
• 5+ years of conducting and leading SaaS product implementation and adoption programs; shown understanding of the SaaS business model and its product development lifecycle
• Good understanding of cyber security and risk management practices
• Experience with Product and Enterprise Security
• Excellent analytical and problem-solving skills with a history of hands-on, detail orientation
• Experience with the software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies
• Ability to establish credibility and rapport with senior executives and wide range of team members
• Outstanding organizational, communication, and relationship-building skills conducive to driving consensus; able to work in a cross-functional, matrix management environment
• Ability to master technical subjects and technologies relevant to the program
• Strong organizational, project management, analysis, and communication skills
• Bachelor’s degree or equivalent work experience

Desirable

• Technical Program Managers (TPMs) play a meaningful role at Salesforce in leading large-scale, cross-functional initiatives within our Technology & Products organizations. TPMs are responsible for programs through from beginning to end, ensuring a better workflow and more effective communication
• They work closely with executives and key company partners to drive critical programs and activities across the company!
• The Senior Technical Program Manager for Security will manage and enable the delivery of critical cyber security programs, in support of the Salesforce Security teams
• You will work on a range of security programs including, developing and driving best practices, implementing new innovative technologies or processes, and working with stakeholders and partner teams to integrate security programs into their roadmap and deliverables
• This individual contributor role thrives on fostering a culture of ownership, delivery, and innovation within the security domain
• Take ownership and accountability of technical program planning and delivery for programs in Enterprise Security including Identity and Access, Data Security, Network Security, Cloud Security and other Security Domains, using demonstrated strong analytical and technical skills
• Clearly define program charter and business impacts, then work with engineering and product management teams to develop the “definition of done” and complete technical work breakdown into executable tasks
• Translate business objectives into execution strategy (tactical and strategic), lead and successfully execute the strategy through strong collaboration and agile leadership
• Work with multiple delivery teams to take ownership and accountability of technical project planning and delivery for security and infrastructure build out programs
• Develop trusted relationships with key technology, functional leaders and stakeholders to drive focus on the strategic program objectives and optimize program delivery. This includes supporting and holding resources accountable for their responsibilities within the program
• Develop effective program reporting (up to executive level), backing statuses with data and clearly communicate program blockers and risks, with required actions to resolve (path to green)
• Ensure data is collected to appropriately inform decision making for mitigating risks and resolving issues
• Utilize internal tools and agile mindset to create a collaborative environment that fosters autonomy, transparency, mastery, innovation and continuous improvement
• Anticipate and aggressively remove obstacles that slow down or prevent programs from delivering on program objectives. Drive for clarity to keep teams moving forward
• Provide “go to” leadership, transparency and visibility to the entire Product Technology and Enterprise IT organization
• Seek to continuously grow by proactively seeking and embracing constructive feedback
• Understand and streamline end to end process
• Create a collaborative environment that fosters creativity, innovation, and learning
• Be a thought leader within the organization, someone who can help advance our Product Technology and Enterprise Security strategy globally and challenge others in the organization to change