Business Development Representative, charles

DACH

Salary not provided

+ ESOP (virtual stock options)

Salesforce

Hubspot

Pipedrive

Junior and Mid level

Berlin

More information about location

3-4 days a week in office

Conversational commerce SaaS

Open for applications

Conversational commerce SaaS

101-200 employees

B2BCommunicationCustomer serviceSaaSData IntegrationSales

Open for applications

Salary not provided

+ ESOP (virtual stock options)

Salesforce

Hubspot

Pipedrive

Junior and Mid level

Berlin

More information about location

3-4 days a week in office

101-200 employees

B2BCommunicationCustomer serviceSaaSData IntegrationSales

Company mission

To empower brands to leverage end-to-end relationships with their consumers using the power of conversational commerce.

Job

Company

Role

Who you are

You have a proven history of achieving sales success
Ability to identify, understand and communicate the customer's business transformation needs
You are willing to go the extra mile to close a deal
You are a true team player and contribute to our joint success
You have a native/bilingual level of German and professional level in English
You have experience with a CRM system, such as HubSpot, Pipedrive , Salesforce or others
Profound knowledge of the European e-Commerce market and relevant enabling technologies, is a plus

What the job involves

You bring value to our clients and prospective clients by unveiling the world of Conversational Commerce and its many possibilities for their business model
You will forge a long-term partnership between charles and them, ensuring we deliver on their goals and expectations
In this role, you will be an instrumental part of our growth
As a Business Development Representative at charles, you will play an instrumental role in our growth by forging long-term partnerships with clients and prospective clients
You will reveal the potential of Conversational Commerce to transform their business models and ensure we deliver value that meets their goals and expectations
Manage the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new logos, as well as growing existing accounts
You will run the full-cycle sales role with responsibility for generating pipelines by prospecting customers with a huge focus on D2C brands and extend our popular customer pool (e.g. SNOCKS, Purelei, Zoé Lu)
You will analyze the performance of potential customers and learn how to identify potential for business improvement for them to achieve using charles
As our go-to-person for the DACH region, you will be asked to provide regular feedback to Marketing, Product to improve our customer product experience with charles
Work closely with Customer Success to ensure that our customers meet their goals with charles and identify potential cross-selling opportunities
Actively seek out profitable partnerships and business opportunities
Help shape the future of charles' mission with your perspectives, ideas, and skills

Our take

Building strong relationships with customers is vital to any eCommerce business, but this is no easy feat. charles solves this problem with its innovative Conversational Commerce platform.

Conversational Commerce utilises chat services like WhatsApp, optimising them for customer communication and integrating them into sellers’ platforms. This makes it easier for businesses to directly engage with their customers, improving consumer spend by up to 60% and driving up customer loyalty.

Conversational Commerce is big business in markets like China, but its adoption in Europe and elsewhere is relatively new. With its significant funding and streamlined, all-in-one solution, charles is well-placed to gain a leading position in this promising new market.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

51% employee growth in 12 months

Trustpilot (3.4)

Company

Funding (last 2 of 3 rounds)

Jul 2022

$22.8m

SERIES A

Apr 2021

$7.3m

SEED

Total funding: $31.2m

Company benefits

Be part of an ambitious tech company & team shaping the C-Commerce world
Full time employees receive ESOP to have the opportunity to share ownership and success of Charles
BVG employee offers
Personal Trainer
Virtual Yoga and Meditation sessions
Company lunch on Thursdays
High level of responsibility and space to develop
A friendly, open, multi-cultural work environment
A great office in the heart of Berlin Mitte

Company HQ

Mitte, Berlin, Germany

Leadership

Andreas Tussing

(CEO & Co-Founder)

Co-founded Spotted. Worked as an associate partner at McKinsey & Company for six years before founding Charles.

Artjem Weissbeck

(Chairman & Co-Founder)

Previously co-founded Kapten & Son.

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