Backend Engineer, Tabby
Helpdesk Platform Team
Offers participation in company’s employee stock options program.
More information about location
Buy-now-pay-later app
Be an early applicant
Buy-now-pay-later app
1001+ employees
Be an early applicant
Offers participation in company’s employee stock options program.
More information about location
1001+ employees
Company mission
Tabby is on a mission to create financial freedom.
Role
Who you are
- Strong coding ability in Golang
- 3+ years or experience as a hands-on Software Engineer (IC); 2 years of GoLang experience
- Profound experience with product development lifecycle
- An ownership mentality (accountability, proactive, enthusiastic and independent)
- A feedback driven approach to growth
- A focus on supporting the engineers you work with and their careers
- A passion for writing clean and testable code
- Fluent English level (B2)
What the job involves
- We are looking for a Backend Engineer for our Helpdesk Platform team
- The quality and efficiency of our Customer Support work are critically important to Tabby, and Helpdesk Platform team is responsible for developing and evolving the internal Customer Support platform
- Our main goals are to enhance the quality of support services, reduce routine tasks through automation and improved UI/UX, increase agent efficiency, and provide greater transparency of results to supervisors
- Another key focus is developing an employee motivation system
- Design and implement new backend logic using a modern tech stack
- Optimize data structures for performance and efficiency
- Integrate services with other teams and third-party systems via APIs
- Monitor system efficiency and performance
- Troubleshoot and resolve issues and errors
- Conduct code reviews for other backend engineers
Application process
- Stage 1: Applied
- Stage 2: Review
- Stage 3: HR call @Tabby
- Stage 4: Technical interview @Tabby
- Stage 5: Assesment
- Stage 6: Final interview @Tabby
- Stage 7: Hired
Our take
Buy-now-pay-later (BNPL) purchases have been rising in popularity for years, with a number of companies springing up to facilitate split-payment shopping. Tabby is one such company, offering Shariah-compliant buy-now-pay-later options through its mobile app, meaning consumers can shop at a range of stores and split their purchase between four interest-free payments.
For stores, using Tabby means offering their customers more flexible payment options, no matter the purchase channel, which can positively affect store loyalty and boost repeat purchases. They also gain access to the hundreds of thousands of shoppers already using the app, as Tabby runs co-marketing campaigns with its retail partners.
Managing upwards of $6 billion in transaction volume annually, and boasting the likes of Shein, Ikea and Adidas amongst its clientele, it is clear that Tabby is doing something right. It has secured a substantial funding round ahead of a planned IPO, and plans to invest in continued expansion of its financial services and shopping products.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Some candidates hear
back within 2 weeks
Company
Funding (last 2 of 8 rounds)
Dec 2023
$50m
SERIES D
Nov 2023
$200m
SERIES D
Total funding: $444m
Company benefits
- Employee stock options programme
- Flexibility - we don’t have fixed hours or spaces, just clear expectations of what success looks like, and the freedom for our team to decide how to achieve it
Company values
- Meaningful impact - We do things for impact not for output. Our work has the most meaning when people use the tools we build to improve their daily lives
- The golden rule - Do unto others as you would have them do unto you. We treat each other with respect and act with integrity with everything that we do. This shines through into the products we craft, and the teams that we build
- Unapologetic curiosity - Work just can’t just be about solving problems. We want to create joy and inspire – show the world what could be. Even if it means taking risks and not always choosing the safest path forward
Company HQ
Dubai Knowledge Park, Dubai, Dubai
Articles
Leadership
Hosam Arab
(CEO)Previously co-founded Namshi.com, where they were Managing Director and also CEO for 1 year. Graduate of Harvard Business School.
Daniil Barkalov
(COO)Former CEO of Revo Technology. Worked at Lamoda Group for 6.5 years, ultimately as Business Development Director.
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