Backend Engineer, Tabby

Helpdesk Platform Team

Salary not provided

Offers participation in company’s employee stock options program.

Kubernetes

GCP

Redis

Postgres

Golang

Mid and Senior level

Remote in Spain

More information about location

Tabby is on a mission to create financial freedom.

Open for applications

Tabby is on a mission to create financial freedom.

1001+ employees

FintechB2CB2BMarketplacePaymentsSaaS

Open for applications

Salary not provided

Offers participation in company’s employee stock options program.

Kubernetes

GCP

Redis

Postgres

Golang

Mid and Senior level

Remote in Spain

More information about location

1001+ employees

FintechB2CB2BMarketplacePaymentsSaaS

Company mission

Tabby is on a mission to create financial freedom.

Job

Company

Role

Who you are

Strong coding ability in Golang
3+ years or experience as a hands-on Software Engineer (IC); 2 years of GoLang experience
Profound experience with product development lifecycle
An ownership mentality (accountability, proactive, enthusiastic and independent)
A feedback driven approach to growth
A focus on supporting the engineers you work with and their careers
A passion for writing clean and testable code
Fluent English level (B2)

What the job involves

We are looking for a Backend Engineer for our Helpdesk Platform team
The quality and efficiency of our Customer Support work are critically important to Tabby, and Helpdesk Platform team is responsible for developing and evolving the internal Customer Support platform
Our main goals are to enhance the quality of support services, reduce routine tasks through automation and improved UI/UX, increase agent efficiency, and provide greater transparency of results to supervisors
Another key focus is developing an employee motivation system
Design and implement new backend logic using a modern tech stack
Optimize data structures for performance and efficiency
Integrate services with other teams and third-party systems via APIs
Monitor system efficiency and performance
Troubleshoot and resolve issues and errors
Conduct code reviews for other backend engineers

Application process

Stage 1: Applied
Stage 2: Review
Stage 3: HR call @Tabby
Stage 4: Technical interview @Tabby
Stage 5: Assesment
Stage 6: Final interview @Tabby
Stage 7: Hired

Our take

Buy-now-pay-later (BNPL) purchases have been rising in popularity for years, with a number of companies springing up to facilitate split-payment shopping. Tabby is one such company, offering Shariah-compliant buy-now-pay-later options through its mobile app, meaning consumers can shop at a range of stores and split their purchase between four interest-free payments.

For stores, using Tabby means offering their customers more flexible payment options, no matter the purchase channel, which can positively affect store loyalty and boost repeat purchases. They also gain access to the hundreds of thousands of shoppers already using the app, as Tabby runs co-marketing campaigns with its retail partners.

Managing upwards of $6 billion in transaction volume annually, and boasting the likes of Shein, Ikea and Adidas amongst its clientele, it is clear that Tabby is doing something right. It has secured a substantial funding round ahead of a planned IPO, and plans to invest in continued expansion of its financial services and shopping products.

Freddie

Company Specialist at Welcome to the Jungle

Insights

Top investors

Some candidates hear
back within 2 weeks

Company

Funding (last 2 of 8 rounds)

Dec 2023

$50m

SERIES D

Nov 2023

$200m

SERIES D

Total funding: $444m

Company benefits

Employee stock options programme
Flexibility - we don’t have fixed hours or spaces, just clear expectations of what success looks like, and the freedom for our team to decide how to achieve it

Company values

Meaningful impact - We do things for impact not for output. Our work has the most meaning when people use the tools we build to improve their daily lives
The golden rule - Do unto others as you would have them do unto you. We treat each other with respect and act with integrity with everything that we do. This shines through into the products we craft, and the teams that we build
Unapologetic curiosity - Work just can’t just be about solving problems. We want to create joy and inspire – show the world what could be. Even if it means taking risks and not always choosing the safest path forward

Company HQ

DIFC, Dubai, Dubai

Articles

PayTabs partners with Tabby to grow GCC’s digital economy

Tabby announces pre-IPO $700 million debt facility from J.P. Morgan

Leadership

Hosam Arab

(CEO)

Previously co-founded Namshi.com, where they were Managing Director and also CEO for 1 year. Graduate of Harvard Business School.

Daniil Barkalov

(COO)

Former CEO of Revo Technology. Worked at Lamoda Group for 6.5 years, ultimately as Business Development Director.

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