Senior Engineering Manager, Zoom
Zoom Marketplace
$146.7-339.3k
Office located in San Jose, CA
Work platform for human connection
Be an early applicant
Work platform for human connection
1001+ employees
Be an early applicant
$146.7-339.3k
Office located in San Jose, CA
1001+ employees
Company mission
To help people connect, collaborate, and get more work done, together.
Role
Who you are
- Hold a Ph.D. in a relevant technical field with 1+ years of post‑graduate industry experience
- Apply deep understanding of AI/ML technologies including transformers, LLMs, embeddings, vector databases, and agent frameworks
- Design and implement distributed systems, microservices, and API architectures at scale
- Lead distributed technical teams across multiple time zones with proven delivery success
- Integrate AI capabilities into product ecosystems such as recommendation engines, search, or workflow automation
- Understand marketplace dynamics including partner integration, API ecosystems, and monetization models
- Communicate effectively in both Chinese and English to enable bilingual collaboration
- Utilize hands-on experience with AI agent frameworks, cloud infrastructure (AWS, GCP, Azure), or marketplace platforms
What the job involves
- Lead engineering teams building AI-powered marketplace infrastructure that connects millions of users with intelligent applications. Architect scalable systems using transformer models, LLM APIs, and agent frameworks to deliver personalized experiences
- Shape the technical vision for a global SaaS ecosystem where innovation meets measurable business impact
- We build the marketplace platform powering our global app ecosystem. Our team collaborates across time zones to deliver AI-driven discovery and integration experiences. We exist to connect developers and users through intelligent, scalable infrastructure
- Leading cross-functional engineering teams to design, build, and scale marketplace services that support millions of transactions
- Defining technical strategy for AI-driven marketplace innovation, integrating intelligent agents, automation, and protocol infrastructure
- Architecting distributed systems leveraging LLM APIs, vector databases, and AI orchestration frameworks to deliver personalized experiences
- Partnering with product, design, and platform teams to translate marketplace requirements into scalable technical solutions
- Fostering a culture of technical excellence, experimentation, and continuous improvement across distributed teams
- Driving adoption of AI agent technologies, including conversational, retrieval augment and workflow automation models
Application process
- End Date: March 6, 2026
Our take
Zoom reworked video conferencing when most people assumed it was a solved problem, with services from Cisco and Skype already ubiquitous in workplaces and homes. However, its videoconferencing infrastructure was simpler to use, faster and more flexible than any previous solution, and it swiftly took the world by storm.
Its success bred competition, however, and companies such as Microsoft and Google, along with numerous smaller communications firms, have begun making inroads on Zoom's formerly commanding lead. Additionally, as workplaces are mostly adopting a hybrid or flexible working strategy, some of its importance as a workplace tool is wearing off and it is recording a gradual decline in daily usage rates.
To counter these trends, Zoom is expanding its business offerings through product development and strategic acquisitions. Alongside many other large tech companies, it has battled through a difficult economic situation, but it nonetheless remains a profitable company and household name. Plus, its track record of innovation means it is still very much one to watch in the communications space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2017
$100m
SERIES D
Feb 2015
$30m
SERIES C
Total funding: $148.5m
Company benefits
- Work from home opportunities
- Retirement benefits
- My-Time-Off (MTO), an extended vacation policy
- Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
- Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
- Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
- Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
- Employer Matching of Charitable contributions up to $500 USD equivalent/year
- Annual Zoom Store Allowance
- Business Travel Accident Insurance
Company HQ
Downtown San Jose, San Jose, CA
Leadership
Eric Yuan
(CEO & Founder)Previously VP Engineering at Cisco and WebEx.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 44 more jobs at Zoom