Staff Site Reliability Engineer, Butterfly Network

• 8+ years of managing production systems
• Deep, hands-on production experience with AWS and Kubernetes
• Strong programming/scripting skills and experience building operational automation
• Proven ownership of a full stack observability platform (NewRelic/Datadog/etc)
• A track record of leading incident response and delivering improvements in reliability
• Clear written and verbal communication skills

Desirable

• We're looking for a Staff Site Reliability Engineer to raise the bar for how we observe and operate our production cloud platform
• Our cloud platform powers clinical workflows on top of one of the largest ultrasound image repositories in the world. In this role you'll be a hands-on technical contributor who leads by execution
• Own observability end to end. Evolve and streamline our metrics, logs, and distributed-tracing strategy. Building telemetry standards that give every team a clear, real-time picture of production health
• Drive reliability through SLOs. Establish meaningful service-level objectives with product and engineering teams, and use error budgets to balance velocity against stability
• Lead incident response. Help set the standards for our incident response feedback loop. Manage the on-call rotations for production systems, respond to incidents with calm and rigor, manage blameless postmortems – then systematically reduce toil
• Engineer for reliability. Operate and improve our Kubernetes/EKS workloads on AWS. Build automation and tooling that removes manual operational work and improves developer productivity
• Be a force multiplier. Mentor engineers on operational excellence, set standards for how services are built to be observable and reliable, and influence architecture decisions across teams