Inside Sales Specialist, EquipmentShare
Industrial Supplies
Equipment and digital solutions provider
Be an early applicant
Equipment and digital solutions provider
1001+ employees
Be an early applicant
1001+ employees
Company mission
To enable the construction industry with tools that unlock substantial increases to productivity.
Role
Who you are
- This role is ideal for a results-driven professional with strong communication skills and a background in B2B sales within industrial, manufacturing, or distribution industries
- Junior Level: 1-3 years of experience in inside sales or customer service
- Senior Level: 4-10 years of experience in a related field
- Experience in B2B sales, preferably in industrial, manufacturing, or distribution sectors
- Strong verbal and written communication skills
- Effective negotiation and persuasion abilities
- Detail-oriented with excellent organizational skills
- Ability to manage multiple accounts and tasks efficiently
- Understanding of sales principles and customer service best practices
- Basic knowledge of industrial supplies, MRO, and tooling preferred
- Ability to learn and adapt to new product lines and solutions
- High school diploma or equivalent required
- Relevant work experience can substitute for formal education
- Results-driven with a proactive and positive attitude
- Ability to work independently and collaboratively within a team
- Strong problem-solving skills in a fast-paced environment
- Flexibility to work standard business hours with occasional schedule adjustments based on customer needs
- Ability to track sales metrics and report progress towards goals
- Capable of lifting up to 30 lbs when necessary to assist customers with supply requirements
What the job involves
- The Inside Sales Specialist is responsible for generating new sales opportunities, maintaining customer relationships, managing inventory and purchase orders, and ensuring customer satisfaction
- Proactively generate new sales opportunities via phone, email, and other electronic communication methods
- Follow up on inbound leads and inquiries to convert them into sales
- Respond to customer order and quotation requests through various channels, including salespersons, telephone, email, and written correspondence
- Build and maintain strong relationships with existing and potential customers
- Act as the primary point of contact for customer needs, inquiries, and concerns
- Provide accurate pricing and delivery information
- Maintain appropriate inventory levels and ensure proper inventory turnover
- Follow up on orders to guarantee timely shipment and customer satisfaction
- Resolve customer service issues and track open sales orders
- Build and maintain strong relationships with vendors
- Expedite open orders and coordinate delivery schedules with customers
- Follow established procedures and seek guidance for non-routine issues
- Operate under close supervision with limited independent judgment
- Work involves detailed checks and review by senior colleagues or supervisors
- Primarily indoor work in a comfortable office setting
- Most tasks involve sitting with occasional movement; light lifting may be required
- Overnight travel is typically less than 10% of the time
Our take
Innovation in automated equipment presents opportunities for increased efficiency for contractors, but this comes at a huge financial cost. Furthermore, whilst this equipment is often highly valuable for the completion of a contractor task, equipment may remain unused for a significant time after task completion.
EquipmentShare provides a telematics platform for contractors called ES Track, a service that facilitates the rental of under-utilized equipment. This is achieved by using the software to determine usage statistics of a piece of equipment, providing insights on financial opportunities a contractor may have in terms of equipment rental.
In addition to presenting itself as the ‘Airbnb of contract equipment’, the company presents further potential by focusing on transforming existing equipment to be fully autonomous. 2023 funding is being used to expand its reach, and in combination with providing rental insights, EquipmentShare’s approach is uniquely focused on finding money-saving opportunities for contractors.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
23% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Sep 2023
$150m
SERIES E
Apr 2023
$290m
LATE VC
Total funding: $794.1m
Company benefits
- Health benefits (medical, vision, dental)
- 401(k)
- Paid holidays and vacation time, plus overtime for applicable employees
- Regular performance reviews to help employees advance their career, grow their skills and increase compensation
- 24/7 access to wellness resources, like counseling and financial planning
- Gym membership stipends
- Annual allowance for protective footwear and eyewear (for safety sensitive positions)
- Family-friendly workplace for working parents
- Employee-family get-togethers, like family food truck nights
- Access to corporate discounts for thousands of outdoor brands
- Tool reimbursement for service employees based on tenure
- The computer setup and tools you need to do your job
- 16 hours a year of paid time to volunteer in your community
- Casual dress code
- Collaborative culture
- Monthly dinner on us
Company HQ
Columbia, MO
Leadership
Jeffrey Lowe
(Co-founder)Worked as a Freelance Web Designer for 6 years, alongside working as a Partner at Lowe Constructing, before founding EquipmentShare in August 2014.
Jabbok Shclacks
(CEO)Currently owns Schlacks Construction, NASS, and Tiger Storage.
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