Sales Operations Manager, Affinity
$90.9-153.4k
Relationship intelligence company
Job no longer available
Relationship intelligence company
201-500 employees
Job no longer available
$90.9-153.4k
201-500 employees
Company mission
To create a world where anyone can cultivate and fully harness their network to succeed, by building a new kind of infrastructure to power all relationship-driven industries and applications.
Role
Who you are
- 5+ years of experience in a Sales Operations role, including management experience, at a high-growth company
- Proven experience managing a team, with an emphasis on developing their careers
- Strong familiarity with Sales metrics and SaaS operating models (e.g. ARR, NRR, CAC, LTV)
- Proficiency in Excel/Google Sheets and BI tools (e.g. Looker, Tableau) for data analysis and visualization
- Expert level knowledge of Salesforce CRM and sales tools
- Ability to influence and partner cross-functionally with CS, Marketing, RevOps, and Finance stakeholders
- Excellent communication and presentation skills; able to translate data into stories and strategic recommendations
- Strong project management and program management skills, with the ability to drive projects to completion with minimal oversight
- Experience partnering with FP&A to build revenue plans, capacity models, compensation plans, and deal desks
- Strong track record of developing and presenting revenue-related KPIs to leadership
- Desire to train your team in best practices related to strategy, data analysis, project management, and change management
- Maintains a long-term outlook while being revenue-focused when leading a team finding solutions to challenges
- Autonomous, self-driven, and able to thrive in ambiguity
What the job involves
- At Affinity, we're building a world-class Sales organization and we’re looking for a Manager of Sales Operations to be the key driver for how we scale, operate, and deliver value to our prospects and customers
- In this role, you’ll drive the roadmap behind our sales strategy within the Revenue Operations team – powering insights, planning, and processes that enable our sales team to exceed revenue goals
- In this role you will work cross-functionally with Sales leadership, Customer Success, Marketing, and Finance, and have high visibility across the organization
- The ideal candidate is highly analytical, technical, a strong communicator, and passionate about scaling a Sales Organization
- Partner with Sales leadership to design and operationalize strategies around pipeline generation, deal execution, account segmentation, and territory planning
- Build and manage models for Sales capacity planning, productivity benchmarks, and gross revenue forecasting
- Own the Buyer Journey and the Sales Org’s operational roadmap
- Collaborate with Finance on budgeting, headcount, and compensation strategy for the Sales organization
- Serve as a systems and tooling expert—partnering with the our Data and Systems teams to ensure the Sales tech stack is running efficiently
- Surface actionable insights to AEs and Sales leaders to help them prioritize actions and scale best practices
Our take
Up to 90% of company profiles in traditional customer relationship management systems (CRMs) are incomplete or out-of-date, causing missed sales opportunities and wasted time. Affinity exists to change this state of affairs, using AI to analyse a company's communications and interactions to provide the most accurate profile possible, powering sales and excellent customer relationships.
While other modern CRMs exist, few of them are able to automate data input on the scale of Affinity, which has processed around 20 trillion emails and hundreds of thousands of calendar events to date. It also focuses on industries that are underserved in the CRM sector, including investment banking and real estate. This has grown it a client base of more than 3,000 customers including major enterprises such as Bain Capital Ventures, Nike and Twilio.
Affinity is focusing on expanding its sales, marketing, and engineering teams to grow its customer base and develop new products. As companies look to both improve the performance of their sales teams and reduce costs in manual data entry, Affinity's product is likely to remain extremely popular. Especially as it continues to launch new features like a protocol that connects its CRM to a range of AI tools.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
93% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Sep 2021
$80m
SERIES C
Feb 2019
$26.5m
SERIES B
Total funding: $122.6m
Company benefits
- Grocery allowance
- Wellness allowance
- Retirement options
- Flexible PTO
- Education budget
- Health insurance
Company HQ
Financial District, San Francisco, CA
Leadership
Ken Fine
(CEO)Ken joined Affinity in 2024 as CEO. Prior to this, he spent nearly 5 years at Heap as President, COO, and CEO. He also served as the CEO fo Symphony Commerce.
Rebecca Campbell
(CTO)Prior to joining Affinity in 2025, Rebecca worked at Mural as a SVP of Engineering. She also co-founded Caregiven where she served as the CTO of nearly 3 years.
Lindsay Bayuk
(CMO)Prior to joining Affinity in 2025, Lindsay was the CMO of Fullstory. She also spent nearly 7 years at Pluralsight, joining as the VP of Product Marketing before becoming the VP of Portfolio Marketing and then CMO.
Adam Goldman
(CFO)Prior to joining Affinity in 2024, Adam was an SVP and CM of Codecademy at Skillsoft. He also served as the CFO for Codecademy for nearly 2 years
Andy Bryson
(CPO)Andy has been at Affinity since 2019, joining the team as a VP of Product before becoming SVP in 2021 and CPO in 2023.
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