Senior Business Operations and Strategy Manager, Flywire
Payments
$140-175k
+ Employee Stock Purchase Plan + Bonus
Global payments processing
Open for applications
Global payments processing
1001+ employees
Open for applications
$140-175k
+ Employee Stock Purchase Plan + Bonus
1001+ employees
Company mission
To improve the payment experience for everyone.
Role
Who you are
- 6–10 years of experience in management consulting, strategy, business operations, corporate development, or a related field
- Experience in technology, SaaS, payments, or FinTech environments is highly preferred
- Previous experience in Payments industries is a strong plus
- Prior experience at a top-tier consulting firm (Bain, BCG, McKinsey) or in investment banking/private equity is a strong plus
- MBA preferred but not required
- Strong analytical, problem-solving, and structured-thinking skills; ability to distill complexity into actionable insights
- Demonstrated ability to operate in ambiguity, prioritize effectively, and execute with a hands-on, action-oriented mindset
- Excellent verbal and written communication skills, with the ability to present to senior stakeholders
- Strong interpersonal skills and the ability to build trusted relationships across all levels and functions
- A passion for innovation, technology, and helping scale a global business
What the job involves
- We are seeking a Senior Business Operations & Strategy Manager to help drive strategic decision-making, operational excellence, and cross-functional alignment across our Payments business
- In this high-visibility role, you will support strategic planning, assess new growth opportunities, and partner closely with leaders across the organization to improve performance, optimize revenue, and scale our platform
- You will play a critical role in the execution of strategic initiatives—bringing analytical rigor, structured thinking, and project leadership to some of the company’s most important priorities
- Support evaluation of new business opportunities, including new verticals, geographies, and products, through market analysis, financial modeling, and competitive research
- Develop clear recommendations for strategic initiatives by assessing alternatives, building business cases, and identifying actions required to implement proposed solutions
- Synthesize insights and present findings to senior leadership in a clear, structured, and compelling manner
- Drive operational and revenue optimization initiatives, working with cross-functional teams to improve business models, processes, and service delivery
- Enable alignment on strategic priorities across key business functions (e.g., vertical teams, marketing, product, engineering, finance, payment operations)
- Lead and support elements of the annual and quarterly planning processes, ensuring teams are aligned on goals, KPIs, and execution plans
- Build financial impact assessments that capture expected benefits (e.g., revenue growth, margin expansion, cost efficiencies) and required investments
- Maintain a strong understanding of industry trends, competitive dynamics, and emerging opportunities in the global payments and FinTech ecosystem
- Partner cross-functionally to drive projects from analysis through execution, ensuring stakeholders are aligned and progress is tracked
Application process
- We are excited to get to know you! Throughout our process you can expect to meet different FlyMates including the Hiring Manager and other Flymates. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for questions
Our take
Flywire is a digital platform that simplifies the paying experience for international transactions. Flywire leverages its vertical-specific software and payments technology to deeply embed within client's existing accounts-receivable workflows.
Flywire was first set up to help international students pay their tuition for American colleges, but has since grown into a global payments enablement and software company. It has processed billions of dollars in payments for clients across the world and secured approval for its major payment institution license, enabling it to operate domestic money transfer and cross-border money transfer services.
Flywire serves clients across education, healthcare, travel, and B2B, including several Ivy League schools, and top US hospital systems. The company appears to be focussed on growth, including by strategic acquisitions and entry into new markets, recently in the Asia Pacific and Australia, as well as further developing its channel partners ecosystem.
Steph
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Mar 2021
$60m
SERIES F
Feb 2020
$120m
SERIES E
Total funding: $323.2m
Company HQ
Downtown Crossing, Boston, MA
Leadership
Mike Massaro
(CEO)Mike joined Flywire as a VP of Business Development in 2012 before becoming CEO in 2013. Prior to this, he spent 6 years at Carrier IQ as a VP of Strategic Accounts & Corporate Development and Advisor.
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