Business Intelligence Analyst, Turnitin

• 2+ years of experience with data analytics, impact evaluation, or related fields
• Proficiency in data analysis tools and formats such as SQL, Excel, and Tableau
• Strong analytical and problem-solving skills
• Experience dealing with large (1+ million-row) datasets
• Detail-oriented with strong organizational skills
• Excellent written and verbal communication skills
• Self-starter with the ability to work independently and as part of a team

Desirable

• The purpose of this role is to drive analytics and support the implementation of key organizational initiatives where data are integral to Product usage and health
• You’ll work cross-functionally and collaboratively with Portfolio Strategy, User Experience, Product Marketing, Sales, Customer Support, Tech, and other teams to define data requirements; collect and process data; develop data models; conduct analyses, visualize, and provide reporting
• As part of Product Strategy Operations, you’ll increase efficiency and automation of data analysis processes
• Gather, organize, and analyze data across products, programs, and teams
• Document data and identify gaps in data across different products
• Monitor and maintain data quality and integrity within the Product BI infrastructure
• Use data analysis tools to draw insights and create recommendations that improve Product Strategy Operations and Product Management
• Gather feedback and enhance Product Strategy Operations assets including but not limited to BI workflows, roadmaps, and standard operating procedures
• Provide ad-hoc support on data collection, analysis, and reporting
• Train and support users on new and modified data systems and reporting
• Stay up-to-date on the latest developments in the education market, for teaching and learning, and related to product operations and program management