Solutions Architect, Zinier
Occasional travel needed
No-code customizable field service management software
Open for applications
No-code customizable field service management software
101-200 employees
Open for applications
Occasional travel needed
101-200 employees
Company mission
To help field service organizations take a giant leap forward to an automated world.
Role
Who you are
- If you’re a Solution Architect with a proven track record of transforming complex technical requirements into well-structured, customer-centric solutions, we’d love to meet you
- Experience in Field Service Management is a must, particularly in defining system specifications and identifying opportunities to optimize solutions
- You should also bring experience working on business transformation programs where product-based solutions must be adapted and scaled to fit dynamic environments
- We’re looking for people who thrive in agile, collaborative, global teams and who enjoy working with best-in-class technology to deliver meaningful impact
- 6–12 years of SaaS experience in professional services or client-facing roles
- Proven experience in Field Service Management (required)
- Background in high-growth startups with evolving product roadmaps (preferred)
- Creative problem-solving skills for addressing product gaps and business challenges
- Experience delivering solutions in an Agile environment
- Familiarity with project management tools such as JIRA, Confluence, or equivalents
- Strong technical knowledge of enterprise applications, workflows, integrations, and databases
- Working knowledge of data models, JavaScript, and JSON
- Exceptional communication skills in English, with the ability to engage with stakeholders across diverse levels and backgrounds
- High attention to detail, reliability, and follow-through
What the job involves
- Partner with lead solution architects to gather and analyze business and technical requirements, define solution scope, and document processes
- Facilitate workshops, customer meetings, and design sessions to align stakeholders on solution design
- Collaborate closely with product, development, and cross-functional teams to design scalable, customer-aligned solutions
- Define and maintain technical implementation documentation (e.g., Low-Level Designs)
- Evaluate, configure, and customize product features while ensuring integration and implementation best practices
- Troubleshoot technical issues, propose solutions, and provide post-implementation support
- Contribute insights to continuously improve Zinier’s product roadmap and delivery methodology
Our take
Over 2.7 billion people around the world work in the field, and for the most part, these people have been under-served by software automation. Zinier is setting out to change this by providing productivity software specifically designed for deskless workers.
Zinier's all-in-one automation solution allows field workers to optimize processes such as collaboration, knowledge sharing, customer experience. It is geared towards improving productivity, efficiency and communication between field workers and back office. Zinier is trusted by the likes of Community Fibre and Toshiba, which is testament to the quality of its software.
Zinier has used its significant funding to accelerate its expansion into territories such as Asia Pacific and Europe. This growth along with a number of strategic partnerships has marked Zinier out as one of the productivity software industry's most promising players.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
15% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jan 2020
$90m
SERIES C
Mar 2019
$22m
SERIES B
Total funding: $120m
Company benefits
- Hobby fund: An annual stipend to support a hobby of your choice
- Z-Time: Take the day off on four Fridays every year
- Workplace Flexibility: Many of us work remotely
- Real-life Fun: Regular trips and in-person gatherings
- Health Insurance: Premium health insurance options for you and your family
- Stock Options: Generous stock options for all employees
- Flexible PTO: Work hard and relax when you need to
- Career Development: We're here to guide your growth from day one
Company HQ
Hayward Park, San Mateo, CA
Leadership
Andrew Wolf
(Co-Founder & CPO)Previously Founder & CEO of A.D. Wolf Design, and was a Marketing Associate at Hennessy. Served as CEO of 9fountains, and was Creative Director of LIFT12.
Prateek Chakravarty
(CEO)Joined Zinier in 2020 as CEO. Previously CRO at Bidgely.
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