Technical Writer, Instanda
ESCROW
+ Discretionary bonus scheme
More information about location
No-code design platform for insurance products
Be an early applicant
No-code design platform for insurance products
101-200 employees
Be an early applicant
+ Discretionary bonus scheme
More information about location
101-200 employees
Company mission
Instanda is on a mission to digitise the insurance industry, solving challenges for all insurance providers and enabling them to offer unrivalled customer experience at low cost.
Role
Who you are
- Previous experience in documenting ESCROW services
- Proven experience as Technical Writer, Technical Author, or similar role
- Strong technical based background, ideally in multi-region Azure tenants
- Advanced level in English writing abilities
- Experience with structured writing
- Experience documenting highly complex engineering environments
- Ability to establish and follow content style and usage guidelines
- Strong drafting, copy editing, and proofreading expertise
- Good attention to detail and analytical thinking abilities
- Experience with project management software such as Jira issue tracking systems and Confluence collaboration tools for sharing the information, or similar
- Strong team player with outstanding communication, organization, and interpersonal skills
- Ability to work independently within a globally distributed software development organisation and have a strong work ethic
What the job involves
- We are looking for a Technical Writer with ESCROW experience to join our DevOps team
- You’ll be responsible for fully documenting our technical processes for building, maintaining applications from an Infrastructure and application perspective
- Collaborate with engineers from various teams to produce all-encompassing documentation on the INSTANDA infrastructure
- Enhance INSTANDA’ s ESCROW service documentation
- Develop accurate documentation for the existing estate with a high degree of quality and maintain documentation to reflect the latest changes
- Review all pertinent functional and technical information from product management, development and subject matter experts to understand the functionality from the users' perspective
- Present technical information by creating and editing screen captures, charts, tables, lists, steps, or graphics
- Perform job requirements according to a Documentation project plan
- Share technical authoring and publishing knowledge with team members
Salary benchmarks
Our take
Instanda has brought much-needed innovation into the insurance industry by offering its users a no-code, customisable platform upon which they can build a consumer front-end. The company's platform is updated as frequently as every few weeks to accommodate the needs of its customers' end users, promising them up-to-date offerings without the technological investment.
The insurance market is enormous, and big established players are always looking for new distribution channels. Thanks to this, Instanda has onboarded leading insurers like Hiscox, Vitality, and AXA - a critical move, as its success is dependent on attracting and retaining these big brands.
The company has steadily grown its customer base, and secured partners such as Deloitte and Microsoft. The insuretech boom has no doubt contributed to Instanda growing its footprint, and enabled it to raise new funding in 2022. The investment is cited to fuel growth across Europe, the US, Japan and the United Arab Emirates, as well as supporting the rapid improvement of the platform's capabilities and creation of a future-proofed marketplace.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
29% female employees
20% employee growth in 12 months
Company
Funding (last 2 of 4 rounds)
Jun 2022
$45m
SERIES B
Jul 2020
$7.3m
SERIES A
Total funding: $72.1m
Company benefits
- We offer 25 days holiday, with the option of buying up to 5 additional holiday days per year
- Wellness allowance - £100 per month (to put towards anything health and well being related)
- Inclusion in the company share plan
- All employees are included in the company discretionary bonus scheme
- Access to an Employee Assistance Program, that supports our staff 24/7
- Annual Learning & Development allowance of £1250
- Group Income Protection
- Life Cover
- Participation in the company pension scheme
- Cycle to Work Scheme
- Active social committee who arrange events throughout the year
Company values
- Client Mindset: We strive to be a client’s competitive advantage. Thinking like their customers and teams enables us to critically evaluate everything we do to help our clients be more successful
- Act with integrity: Honest, transparent and fair - we are committed to doing what is right NOT what is easy. We are trusted to deliver on our promises no matter what.
- Everyday Excellence: Dedicated to delivering excellence we hold ourselves accountable for outcomes, good and bad. We don’t pass the buck or shy away from the tough conversations. We have the tenacity and drive to keep moving forward.
- Passionate People: Curious, courageous and collaborative. Driven by our desire to be the best we constantly push ourselves to evolve and improve, driving innovation and having fun whilst we do it
- Fuelled by Diversity & Inclusion: Different views are advantages, combining our different backgrounds, experiences, and expertise makes us savvier problem solvers and drives better results.
Company HQ
City of London, London, UK
Articles
Leadership
Tim Hardcastle
(CEO)Previously CIO of Hiscox (specialist insurer) and COO of Agilisys (fast growing outsourcing/offshoring business).
Derek Hill
(COO)Previously Head of IT Services at Hiscox and Agilisys. Has worked with Tim for over a decade, showing the strength of their partnership.
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