Implementation Specialist, IXL Learning
Rosetta Stone
E-Learning providers
Open for applications
E-Learning providers
1001+ employees
Open for applications
1001+ employees
Company mission
To make educational experiences better for everyone.
Role
Who you are
- We are looking for a candidate who is highly organised, strategic, well-spoken, polished, and passionate about language learning
- Additionally, our ideal candidate is committed to providing top-tier customer support that drives implementation and usage
- Bachelor’s degree
- Fluent in English, French, and Arabic
- 5+ years of experience supporting implementation initiatives in universities, large global organisations, or ministries
- Exceptional presentation skills
- Excellent interpersonal skills - dynamic, enthusiastic, upbeat individual who connects well with others and has a positive, collaborative attitude
- Organised, methodical, and detail-oriented; ability to prioritize and effectively manage multiple projects and tasks concurrently, from start to finish
- Ability to work both independently and as part of a team
- Self-starter and quick learner with a passion for language learning
- Strategic thinker and problem-solver
- Must live close to a major airport
What the job involves
- As an Implementation Specialist, you will deliver high-quality professional learning sessions (virtual and on-site) and implementation services to customers
- You’ll also help develop creative strategies for utilising Rosetta Stone to support their initiatives and achieve their goals
- Provide exceptional customer support to universities and large global organisations as they implement Rosetta Stone
- Collaborate with customers to develop a custom implementation plan that aligns with their objectives and ensures a successful implementation
- Deliver high-quality live and virtual professional development to administrators, executives, and language learners
- Travel to lead professional learning sessions and provide implementation support – up to 50% possible travel within Europe and Morocco
- Use data to drive decision-making and increase customer engagement and usage of Rosetta Stone
- Partner with the sales team to effectively manage and grow customer relationships
Our take
IXL Learning has been creating software solutions for education since the late 90s and claims to have more than 13 million students using its service. The personalized learning platform has grown and developed since the late 90s internet boom and become more responsive and tailored to each of its students' needs.
This evolution has been achieved through breakthroughs in analytics software as well as numerous lucrative acquisitions by IXL. These buyouts have included Rosetta Stone, one of the global leading language learning platforms, Education.com and Vocabulary.com. IXL also facilitates Wyzant, the largest tutoring network in the US, and ABCya, which has published more than 300 educational computer games.
With a vast internet network of companies under its belt, IXL is still investing in innovation in the 2020s. In 2022, it acquired Curiosity Media which is responsible for Fluencia. This Spanish language learning app uses neuroscience research to perfect the learning of the Spanish language, exemplifying how IXL has grown from a revolutionary online learning platform to a multi-pronged investor in education. That being said, it still releases its own groundbreaking products such as the IXL Math "Takeoff" platform, a personalised whole-class instruction resource for teachers.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company values
- Passionate - We strive to create a work environment where all employees are united in our goal to delight and impress our customers and to foster a culture that helps all IXLers thrive
- Tenacious - We seek out learning opportunities for ourselves, understand that feedback and mistakes are part of the process rather than something to fear, and embrace a growth mindset
- Authentic - We are authentic, kind, and honest in our interactions. We ask questions and listen to each other. And, we have fun and find joy in our work and collaborations
Company HQ
East San Mateo, San Mateo, CA
Articles
Leadership
Paul Mishkin
(CEO)Previously BA in Computer Science at Harvard University.
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