Head of Solutions Engineering, Zeotap
Salary not provided
Expert level
Remote in Germany
Customer data platform
Open for applications
Customer data platform
201-500 employees
B2BBig dataMarketingSaaSData Analysis
Open for applications
Salary not provided
Expert level
Remote in Germany
201-500 employees
B2BBig dataMarketingSaaSData Analysis
Company mission
To revolutionise the world of customer intelligence by empowering marketers to leverage customer data while putting privacy and security first.
Role
Who you are
- 10+ years of field experience supporting sales functions either as a Solutions Engineer or Solutions Consultant, selling & solutioning digital advertising & marketing technologies like DMP, CDP, CMP, and/or CRM solutions, programmatic digital data products and comparable marketing or advertising SaaS solutions to every level of a marketing or advertising organization across a variety of industries and verticals
- 3-5 years of leadership experience
- You will also have a successful history of creating market opportunities and are comfortable selling & solutioning in a wide variety of arenas from the C-suite to industry events and have the ability to create, support, and/or deliver impactful presentations accordingly
- Fluency in English is a must, any additional language (German, French, Spanish) will be an advantage
- Across all customer facing teams, we are looking for the following attributes:
- Business Acumen: the ability to engage at every level of a business and understand how to translate business problems and/or initiatives into software solutions
- Technical Acumen: a strong understanding of user research, user-centric design principles, and online consumer behavior that leverages 1P – 3P data
- Industry Expertise: proven experience leading strategy and digital roadmap projects in complex business and marketing environments
- Consultative Selling: the ability to put the customer’s requirements first to focus on solutioning their needs with expertise in organizational design consulting, process design and optimization, digital governance, and team dynamics to analyze, structure, and negotiate long-term technology roadmaps with customers
- Change Agent: Demonstrated success driving organizational change within customer organizations and can understand, communicate, and manage across the entire project lifestyle
- Prospecting Skills: a relentless search to find new customers and expand the value for existing ones
- Compelling & Effective Communicator: an outstanding communicator with excellent presentation skills; dynamic and persuasive in presenting ideas to prospective and existing customers across multiple levels of business stakeholders while also working with product and systems owners to drive change
- Urgency: a persistent drive to execute swiftly and effectively manage time
- Competitive Spirit: an enthusiasm for competition and over-performance
- Self Enabler and Learner: you have and curate a broad knowledge of relevant technology trends
- Collaborative: you are easy to do business with and encourage and facilitate teamwork to drive customer & Zeotap success
- Resourceful: the ability to overcome obstacles without sacrificing policy or process
- Coachable: a life-long passion for learning and providing feedback
What the job involves
- As a Head of Solutions Engineering, you will lead an innovative group of Zeotap technologists that support Sales & Success organizations to develop and implement strategies to take their prospects and customers to a new level of performance and outcomes
- Solutioning is fundamental to the role and will include assisting the customer, Account Executives, and Customer Success Managers with the discovery, analysis, and recommendation of strategic solutions across many different industries, verticals, and segments
- These solutions will leverage Zeotap technologies to address the core advertising and marketing challenges and objectives that are uniquely identified for each customer
- You will work in a dynamic, fast growth environment where your management expertise in design, business consulting, and technology is leveraged every day to drive customer success and ACV
- Your team will closely collaborate with Sales and Success account teams and their leadership to execute growth strategies that result in customer success + revenue growth
- You will lead your team to properly prepare for any customer-facing engagement as well as work cross-functionally with stakeholders and corporate resources as needed to create and close the pipeline
- You will give and receive clear and honest feedback and flawlessly execute our sales processes to surpass your assigned ACV targets
- This is an incredibly important role as you will directly impact the growth and trajectory of Zeotap
- You will be masterful with internal and external engagements and put the customer in the center of everything you do
- You will work closely and collaborate with the Zeotap ecosystem to inspire them to support you so you can exceed your assigned objectives
- You will lead the technical pre-sales team (4+): solutions engineers & technology integrations consultant
- You will map account strategies, align resources and act as an extension of Zeotap customers
- You will partner with customers and collaborate with internal teammates to drive consensus on multi-product technology solutions across Zeotap’s product lines
- You and your team will will work very closely with Sales & Customer Success, product specialists, marketing, and executives to work on a wide array of assignments including business development, operations and IT strategies
- Help define, manage, and execute the growth strategy and performance of a territory
- Increase awareness of the entire suite of Zeotap solutions across all accounts of your assigned territory
- Understand your customer’s business(es) and how it operates & the priorities that drive decisions
- Create demand by discovering business problems or opportunities and aligning them to our solution(s)
- Build credibility and trust with necessary external stakeholders to influence buying decisions to drive credibility and trust in your territory
- Take both ambiguous and complex business problems and using research and business assessment capabilities, define the problem, drive innovative ideas, define the opportunity set, and recommend actionable next steps
- Bring rigor to a customer’s decision making process by evaluating and presenting solution options and in doing so, drive consensus among key stakeholders
- Collaborate with customers to develop new decision frameworks and governance processes that continue to deliver value beyond a particular engagement or bundle of solutions
- Support the generation of pipeline that results in over-achievement of quota while exceeding CSAT scores
- Collaborate with internal resources & external partners in order to drive additional value to the customer
- Demonstrate through Zeotap software demonstrations and rapid prototyping how connected experiences come to life with Zeotap. This includes but is not limited to the delivery of executive level demonstrations, construction of future state customer journey strategies, and developing IT roadmaps
- Accurately report and forecast activity to regional and executive leadership
- Learn and distribute market intelligence to your team(s) and greater Zeotap ecosystem
- Adhere to Zeotap’s company, privacy and information security policies and procedures
- Complete all the awareness trainings assigned on time
- Become the trusted advisor of your territory
Our take
Zeotap is a next-generation Customer Data Platform helping companies better understand their customers to predict their needs and create deeper relationships. Rather than being merely a data sales house, zeoCore runs on Zeotap's proprietary deterministic consumer device graph.
It uses matrix-based prioritisations, intelligent decisions, and strict data audits to make sure that its clients are supplied with only the most accurate data. The platform integrates modules such as customer data unification, analytics/modelling, identity resolution, as well as activation to over 100 partners in the marketing world.
The customer data platform is built for speed, has a global footprint, uses only the world's finest data, and is a one-stop-shop for identity resolution & enrichment enabling a 360° customer view. Zeotap has received industry recognition and raised significant funding, that will be used to cement its market leadership by developing new product capabilities.
Steph
Company Specialist at Welcome to the Jungle
Insights
Top investors
18% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Sep 2021
$11m
SERIES C
Nov 2020
$18.5m
SERIES C
Total funding: $91.9m
Company benefits
- Family leave
- Employee discounts
- Your equipment of choice
- Career advancement - grow your career in a complex and dynamic ecosystem that never stops evolving
- Work/play synergy - be part of an inspiring work culture in which we celebrate achievements together
- International teams - with offices spanning three continents, we’re naturally home to a multicultural and diverse team
- Trust and transparency
- An exciting mission
Company values
- Trustworthy: Our partnerships, like our technology, meet the highest quality standards. We build relationships on a foundation of transparency and integrity, and deliver on our promises
- Agile: Our proactive approach to success means making quick decisions and taking evaluated risks. We build our technology for fast integration, consistent productivity and great scalability
- Pioneering: We use our collective intellect and creativity to engineer a smarter future - imagining multiple solutions to every challenge and disrupting the status quo
- Results-driven: Everything we do is geared towards delivering results backed by data. We strive to develop products and solutions that consistently outperform current market standards
Company HQ
Kreuzberg, Berlin, Germany
Articles
Leadership
Daniel Heer
(CEO)Daniel founded and served as MD of MyFaible before 5 years at Vodafone in Düsseldorf. In April 2014, he left his role at AppLift to found Zeotap, where he has served as CEO ever since.
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