Staff Software Engineer, Headway
Backend
$233-276k
Therapist-by-insurance marketplace
Open for applications
Therapist-by-insurance marketplace
1001+ employees
Open for applications
$233-276k
1001+ employees
Company mission
To build a new mental healthcare system, rewired for access and affordability.
Role
Who you are
- We’re looking for experienced engineers who have the ability to deal with ambiguity and learn new technologies and systems
- You have experience working across the stack on modern web applications
- Strong understanding of at least one programming language and comfortability with others
- Shaped work to achieve company and team goals
- Flexed into new technical and non-technical areas as projects require
- Committed team member supporting the growth of those around them
- Architected complex systems spanning multiple technical domains or product areas
- Driven technical vision and strategy at the organization level
- Established engineering standards and best practices across multiple teams
- Led major technical initiatives requiring coordination across multiple teams
- Mentored senior engineers and technical leaders
What the job involves
- Building a new mental healthcare system at Headway is only possible because of the scale and leverage that software can provide
- The engineering team at Headway is a small but mighty team using technology to build that future (and have a fun time while doing it!)
- Focus on the mission: We view software as a means of effecting change in the world, not as an end unto itself. We write software to empower our patients and therapists to better solve the problems they’re facing
- Ship small, learn fast: We are building new and novel products and believe that we learn what our users need by quickly shipping and iteration
- Everything is a product: Whether it's our patient search experience or a developer productivity improvement, we treat everything we build at Headway as a product with end-users in mind
- Optimize for trust: We believe that engineers should be continually learning. To learn effectively and to be productive, engineers must feel safe asking questions and discussing mistakes
- Being able to accept insurance is a fundamental value proposition for our providers
- The Claims pod makes this possible by abstracting away the complex billing process that needs to be run for every appointment in order to get paid by insurance
- Running this process efficiently is crucial both for our bottom line and maintaining high patient and provider satisfaction
- Projects we’re working on:
- Enabling our CX and Ops partners to give faster and more comprehensive answers to our patients and providers regarding their insurance claims
- Helping patients and providers understand their claims more completely as they track each one through the process.Increase visibility into the company's sources of claims loss in a more automated fashion, as well as remediating the top sources automatically
- Tools we use:
- Languages: Python 3, TypeScript
- Libraries & Frameworks: FastAPI, React, Remix, Next.js, React Aria
- Infrastructure: AWS (Fargate, ECS, S3, and more), Spark and Kafka
- Monitoring: Datadog, PagerDuty, Sentry
- Version Control: Github, PagerDuty
Application process
- Initial screen: You’ll connect with someone in recruiting so you can learn more about the team, Headway’s mission and exciting growth, and we can get a better idea of your background
- First round: You'll meet with an engineer on the team to do some live coding and learn more about the engineering team
- Final rounds: You’ll meet several more team members for technical and non-technical interviews and leave with a fuller picture of what it’s like to work at Headway
- References and the Offer: Our favorite part of the process! We'll send over all of the details, including specifics on employee equity, and congratulatory messages from excited future team members!
Our take
1 in 4 US citizens are currently living with treatable mental health conditions, however, a vast majority of people are unable to access the care they need, the primary reason being cost. Headway connects clients with therapists who accept insurance as payment and provides independent practitioners with the tools and resources needed to serve their patients and manage administrative workloads.
Headway’s concept is timely, with national mental health under particular strain following events from the past few years. The company facilitates over 300,000 appointments per month and has attracted backing from the likes of Accel and Google Ventures.
Covering 16 states and the District of Columbia, the company intends to broaden its presence across the US using its 2023 Series C funding of $125 million. This is a crucial avenue for further growth, as medical care deserts across the US mean the potential market is vast.
Freddie
Company Specialist at Welcome to the Jungle
Insights
64% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Jul 2024
$100m
LATE VC
Oct 2023
$125m
SERIES C
Total funding: $327m
Company benefits
- Work from home opportunities
Company HQ
Tribeca, New York, NY
Leadership
Andrew Adams
(CEO)Worked as a Product Analyst at Spring, and was a Software Development Engineer Intern at Amazon.
Salary benchmarks
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