Senior Manager of People Operations, Tia

• This is a hands-on leadership role for someone who brings strong judgment, precision, and a continuous improvement mindset
• 8+ years of People Operations experience, with deep ownership of payroll, HRIS, benefits, and compliance
• Experience with ADP Workforce Now, including configuration and process improvement
• Experience managing complex payroll across multiple states, entities, and employee types
• Knowledge of employment law, compliance, audits, and employee data practices
• Comfortable working with data, reporting, and systems to drive better decisions
• Highly detail-oriented, organized, and accountable
• Able to operate both strategically and tactically in a fast-moving environment
• Clear communicator and trusted cross-functional partner
• Experience managing or mentoring others

Desirable

• Tia is looking for a Senior Manager, People Operations to lead the systems, processes, and operational infrastructure that support our growing team
• This role owns the day-to-day engine of People Ops, including HRIS, payroll, benefits, compliance, employee lifecycle processes, people data, compensation operations, and equity administration
• You will partner closely with Finance, Legal, People leadership, and cross-functional teams to ensure our People operations are accurate, compliant, scalable, and employee-centered
• Own and improve core People Operations processes across HRIS, payroll, benefits, compliance, reporting, and employee lifecycle workflows
• Lead the strategy, configuration, and optimization of ADP Workforce Now as Tia’s system of record
• Oversee accurate and timely payroll for a multi-state, multi-entity workforce
• Manage benefits administration, open enrollment, vendor partnerships, audits, and compliance requirements
• Maintain accurate people data, reporting, dashboards, and operational insights
• Support compensation operations, bonus calculations, and equity administration in Carta
• Identify process gaps and build cleaner, more scalable ways of working
• Partner with Finance, Legal, People Business Partners, and leaders to support operational rigor and employee experience
• Manage and develop a People Ops team member, setting a high bar for ownership, accuracy, and follow-through