Director of Infrastructure, Justworks
$250-300k
Business operations platform
Be an early applicant
Business operations platform
1001+ employees
Be an early applicant
$250-300k
1001+ employees
Company mission
Justworks' mission is to help entrepreneurs and businesses grow with confidence.
Role
Who you are
- You are a growth-minded leader who cares deeply about reliability, scalability, and security of infrastructure, alongside delivering exceptional customer experiences for engineers
- You thrive on solving complex challenges, building resilient systems, and enabling scalable architecture that powers business growth
- 15+ years of experience in infrastructure and operations management, including multi-data center environments
- Strong background and experience in network design, system design, database administration, and developer support processes
- Proven track record of building and managing a team of world-class infrastructure, DevOps, database reliability, and network engineers
- Experience working in Agile and Continuous Delivery environments
- Demonstrated expertise in compliance and regulatory environments
- Expertise with cloud-native environments (e.g., AWS) and Unix systems
- Proven success in vendor management and budget oversight
- A willingness to embrace experimentation and innovation to drive process and system improvements
What the job involves
- We’re seeking a seasoned infrastructure leader to drive reliability and uptime while supporting transformative growth
- This position will report to the VP of Engineering and partner closely with senior Product and Engineering leaders to deliver infrastructure that enables our next stage of growth and innovation
- Infrastructure Design & Operations:
- Oversee the design, delivery, and support of scalable, secure, and reliable product platforms, focusing on uptime and system resilience
- Key Projects:
- Lead critical initiatives such as transitioning from a single region to multi-region infrastructure, enhancing AWS contingency planning, and driving infrastructure to support international growth
- Security, Compliance, and Audit:
- Collaborate with the cybersecurity team to continuously improve compliance and mitigate risks
- Team Leadership:
- Build and grow a team of top-tier cloud-focused Infrastructure, DevOps, and SRE engineers, fostering a high-performing, collaborative culture
- Cross-Functional Collaboration:
- Work closely with business teams (e.g. Engineering, Product, Finance, Audit, and Legal) to align infrastructure goals with organizational priorities
- As a Director, Infrastructure, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
- Good judgement - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome
- Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what’s in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better
- Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism
- Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking
- Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve
Our take
Justworks operates in an increasingly crowded space of all-in-one business operation suites, that include tools like human resources, payroll, employee management, benefits, and others that businesses critically need to operate as they scale.
Globally, human resource management has become an extremely fertile field, worth over $20 billion annually and predicted to grow to over $50 billion annually by 2030 - creating great opportunity for Justworks to continue to grow. The company is regarded as a market leader, but does see competition in the shape of Paychex Flex, Rippling, Paylocity, and TriNet, among others.
Solutions delivered by Justworks have proven to be extremely popular with SMEs, and this has not gone unnoticed by investors, with the company picking up exceptional amounts of funding. Justworks is known to have sights on going public, though action towards this end has been delayed until global mass-market conditions have settled from a period of volatility. However, the company's acquisition of
Steph
Company Specialist at Welcome to the Jungle
Insights
24% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Nov 2023
$16.9m
LATE VC
Jan 2020
$50m
SERIES E
Total funding: $159.9m
Company benefits
- Paid volunteer work.
- Paid parental leave.
- Work from home opportunities.
- Medical, dental, and vision insurance, plus access to One Medical, Kindbody, and Teladoc.
- Premium access to Headspace, ClassPass stipends, and webinars to support your overall wellness on topics like nutrition, budgeting, mindfulness, and more.
- All Justworks offers include equity, and Justworkers can continue to earn more over time with promotions and tenure.
- Extensive learning & development opportunities through workshops, ExecOnline, Udemy, and BetterUp coaching.
- Engineering Apprenticeship program that supports internal movement and growth
Company values
- Camaraderie: As a growing company, we know how crucial teamwork, higher purpose, and a healthy dose of fun can be to success. Be an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness: We believe in radical transparency. This means being willing to share information, understand other perspectives, and consider new possibilities. Be curious, ask open questions, and be receptive to thoughts and feedback from others.
- Grit: They say when the going gets tough, the tough get going. We are a team of hardworking individuals with the courage to persevere. Be committed, be earnest, and dive in to get the job done well with a positive attitude.
- Integrity: We do the right thing. Be honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity: We make things easy for everyone to understand and do. Be innovative, unafraid of streamlining processes, a clear and concise communicator, and don't overcomplicate solutions.
Company HQ
Fulton Ferry District, NY
Articles
Leadership
Isaac Oates
(Executive Chair)Experience as a Senior Product Manager at Amazon before founding Adtuitive and serving as COO for a year. Left this position to spend 3 years as a VP at Etsy, before founding Justworks.
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