Project Manager, Docebo
+ Employee Share Purchase Plan
Multi-product learning suite
Job no longer available
Multi-product learning suite
501-1000 employees
Job no longer available
+ Employee Share Purchase Plan
501-1000 employees
Company mission
To redefine the way enterprises learn by applying new technologies to the traditional corporate learning management system market.
Role
Who you are
- Our ideal candidate will be very organized, can communicate well with cross-functional teams, pays strict attention to details, and is able to motivate team members
- Ultimately, this person should have good communication and decision making skills with the ability to think creatively to resolve problems and drive the project to successful completion
- 2+ years proven experience managing the implementation and deployment of software projects to external clients
- Deep knowledge of project management methodologies
- Excellent ability to communicate, manage, and prioritize risk and risk responses
- Flexibility to travel 15% of the time
- Ability to communicate complex technical concepts to a variety of audiences
- Experience working with JIRA
- Strong relationship/account management skills
- Experience in startup or early stage SaaS companies a plus
- Experience in either the LMS or HCM field a plus
What the job involves
- As a Project Manager, you will be working with large, enterprise accounts responsible for ensuring successful completion of services delivery
- You will be overseeing the implementation and onboarding of Docebo products to new and existing customers, coordinating the activities of other Professional Services team members, communicating customer deliverables to the client team, managing risks/issues and presenting status updates to customer and Docebo project stakeholders
- As a part of a fast growing culture, this role will also be constantly looking for ways to improve processes for Docebo and have prior software industry experience
- In return, the Project Manager will have the opportunity to help build out our PMO program
- Own the project level relationship between Docebo and the customer
- Identify key stakeholders and define project escalation paths
- Define project scope, goals, and deliverables according to the scoped customer agreement and decision made in the discovery phase
- Work with key stakeholders to develop & maintain a detailed project plan encompassing all project areas
- Monitor and report on progress of the project to key stakeholders
- Present reports defining project progress, problems, solutions and KPIs
- Define communication plan for each project
- Work closely with the Product and Development team to monitor and report on development progress for work related to your projects
- Monitor and report on enablement activities for customers to make sure their team is able to continue to grow their use of Docebo products after onboarding is complete
- Monitor project resource levels and escalate resource needs when required
- Communicate blocking issues to internal and external audiences in a timely manner
- Lead both internal and customer project meetings
- Organize and lead alignment meetings with the project teams and the stakeholders to monitor the status of the schedule and the management of any critical issues that may require escalation actions
Our take
E-learning has become a huge sub-sector in the corporate training market. Driven by a growing trend of remote work and training, the global online e-learning market was approximately $315 billion in 2021 and is forecasted to grow considerably bigger - up to $450 billion by 2026.
Docebo is one of the key players in this industry, its easy-to-use, highly configurable and affordable learning platform has the end-to-end capabilities and critical functionality needed to train internal and external workforces, partners and customers. Bringing a broad range of learning materials together on one platform has created a highly scalable product that has become a market leader over the last decade.
Docebo's client base includes some of the world's biggest companies, such as Amazon, Walmart and Coca-Cola. The company's international expansion strategy has remained its primary focus, building offices worldwide, acquiring companies (such as Skillslive) and completing two successful IPOs.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
9% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Feb 2015
$3m
SERIES A
Feb 2012
$2.6m
SEED
Total funding: $5.8m
Company values
- Simplicity: Keep it simple, remove barriers and bureaucracy, and adopt a problem-solving mindset
- Accountability: Empower people, own your responsibilities, and be a do-er
- Togetherness: Work ethically, celebrate efforts and accomplishments, and take care of each other
- Curiosity: Explore unconventional ideas, seek new data, and make informed decisions
- Innovation: Experiment and find new ways to do things. Stay optimistic, with an eye towards progress
- Impact: Understand our customers, make their lives better, and make a tangible impact on their business
Company HQ
Fashion District, Toronto, ON
Articles
Leadership
Claudio Erba
(CEO)Former Product Manager for Selpress. Former Board Member VP at Rysto.
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