Agency Sales Manager, Sprout Social

• 2+ years of SaaS sales leadership experience
• A consistent and measurable track record of success that you can easily speak to and highlight – both as an individual salesperson and as a leader within a sales organization
• Demonstrated understanding and application of effective new business and growth selling strategies and closing techniques
• Demonstrated passion for hiring, developing and coaching top sales talent

Desirable

• Sprout Social is looking to hire a Manager, Agency Sales to the Sales & Success team, to be based remotely in Ireland
• We are seeking a collaborative and motivated sales leader to oversee a team of Account Executives. Our Agency Sales team is focused on developing and closing sales opportunities across new business & existing accounts
• Joining the Sales and Success team is an opportunity to accelerate your career. We’re a winning team selling and supporting the leading social media management platform for businesses
• Not only do you get to work alongside some of the sharpest minds in the industry, you also get to work with some of the biggest Agencies in the world ​​including Omnicom, Dentsu, Havas & IPG
• Meet (and exceed) revenue, operational, and strategic goals as well as foster the professional growth, development and success of your team members
• Spend time coaching, counseling and mentoring Account Executives in all aspects of sales and effectiveness
• Provide timely and practical feedback to senior leadership for new and interesting go-to-market strategies
• Lead, mentor, and motivate a team of Agency Account Executives to exceed monthly and quarterly sales targets
• Develop and implement effective sales strategies and tactics to drive high-volume sales within the EMEA market
• Set clear performance expectations, track key sales metrics (KPIs), and provide regular coaching and feedback to team members
• Analyze sales data to identify trends, opportunities for improvement, and optimize sales processes
• Work cross-functionally with product, customer success, and other teams to ensure a seamless customer experience
• Continuously evaluate and improve sales processes to enhance team efficiency and productivity
• Accurately forecast sales performance and provide regular reports to senior management
• Stay informed about market trends, competitor activities, and customer needs within the EMEA region
• Ensure the team adheres to all company policies and sales compliance guidelines
• Within 1 month, you’ll plant your roots, including:
• Partner with your Senior Leader to define key success metrics for your role and how you will measure against them
• Meet your team in 1:1s to understand each person as an individual, what’s working, what’s not, and gather learnings to implement in your role
• Dive right into our platform to learn about what makes our platform unique and why customers love our solutions
• Learn Sprout’s go-to-market messaging, key differentiators, develop and personalize segment-specific value propositions
• Learn the relevant customer stories and case studies to justify your value propositions with real ROI examples from the field
• Within 3 months, you’ll start hitting your stride by:
• Meet with leaders throughout the Sales, Sales Development, Sales Engineering & Customer Success organization that share responsibility for obtaining similar targets and identify areas of opportunity
• Meet with the recruitment team to consistently recruit and attract top Account Executives to further build your team and get ahead of talent needs
• Establish a strong understanding of sales enablement, create/analyze team reports, and identify coaching opportunities
• Begin coaching and mentoring your team with call listening through Gong, call shadowing and role plays to help them improve, both professionally and personally
• Assist in negotiations and deal strategy
• Create an early concept of a future plan for your team and begin prioritization for future quarters
• Within 6 months, you’ll be making a clear impact through:
• Measure initial process improvements and make adjustments where appropriate
• Have built strong cross departmental relationships with Marketing, Sales Operations, and Product teams
• Step up as a leader to share best practices across the Sales & Customer Success organization and help others grow from your experiences
• Meet agreed-upon goals and targets relating to revenue targets and team productivity
• Continue to develop your team, both personally and professionally
• Become a Sprout Social and social media expert to confidently speak to ever-changing trends, new product features and platform enhancements to help our customers realize their full potential and accomplish their goals
• Within 12 months, you’ll make this role your own by:
• Consistently meet and exceed monthly pipeline and revenue targets
• Obtain (solicited and unsolicited) and act upon peer, customer, and leadership feedback
• Be recognized as a subject matter expert and leader at Sprout
• Establish and begin executing against the long term plan for your team
• Promote members on your team and create a bench of new talent