Staff Product Manager, Clover Health
$195-225k
Offers equity, ESPP and performance-based bonus program
Medicare provider
Be an early applicant
Medicare provider
501-1000 employees
Be an early applicant
$195-225k
Offers equity, ESPP and performance-based bonus program
501-1000 employees
Company mission
To improve the quality of life of our members and physicians by reducing doctor-insurer friction and increasing visibility into the health of each patient, leading to improved care.
Role
Who you are
- You have a minimum of 8 years of product experience
- You have a minimum of 4 years of experience in health-tech, including startup and PCP-facing experience
- You have experience being part of an empowered product organization
- You are proficient with SQL and data analysis
- You own outcomes. Product launches are fun, but seeing the impact of the pod’s work driving improved patient outcomes is what motivates you
- You have a working knowledge of outpatient clinical documentation artifacts, and how they relate to patient diagnoses and outcomes
- You have experience building ML-backed products
What the job involves
- We are seeking a Staff Product Manager to join the Counterpart team, focusing on accurately diagnosing and effectively treating patients
- This role directly contributes to our company mission of Improving Every Life
- You will be expected to autonomously lead the pod in ideating key metrics, forming hypotheses and strategies against these, and executing to drive value
- As a Staff PM, you will influence peers across the product organization by example
- In this role, you will lead the Appropriate Diagnosis and Treatments pod and collaborate with a team of engineers, data scientists, designers, and clinicians
- You will create better patient outcomes through some combination of (a) identifying gaps in data and how to close them, (b) building or improving models to predict patients’ conditions, (c) surfacing possible conditions in a way PCPs can effectively react and treat, and/or (d) following patient care and course-correcting to drive improved health
- You will leverage creativity to operate at this complex intersection of data-driven diagnosis and user-centric treatment
- Assume ultimate accountability for the pod's outcomes. You will develop a clear and compelling vision and strategy for an entire product area, align leadership and stakeholders to that plan, define and implement rigorous metrics to accurately assess progress, and clearly articulate the impact of the pod's initiatives
- Proactively identify and champion strategic initiatives that simultaneously optimize patient outcomes and drive significant business value. You make critical decisions regarding resource allocation and investment to maximize ROI and strategic impact
- Serve as the definitive subject matter expert for the pod, possessing a deep understanding of user needs, business imperatives, industry trends, and the intricacies of primary care physician workflows and documentation. Whatever you don’t know, you rapidly find out
- Run a highly effective and efficient pod. You don’t just launch features quickly; you autonomously align the team around outcomes, swiftly knock down or escalate blockers, launch, measure, and iterate until you drive business results. You clearly communicate plans and progress, and know when to double-down vs. pivot
- Act as a force multiplier by deeply understanding the overarching product and business strategy, actively knowledge-sharing, collaborating, and modeling outcome-drive operating principles beyond just your pod
- You understand PCP workflows and mindsets, and leverage expertise around you to bring diagnoses to physicians in a way that builds trust and delights them
- You execute pod operations like a champ from day one. You bring industry expertise and product skills to the space, enabling you to quickly move in-flight projects forward
- You adjust your pod’s priorities to maximize the effective treatment of our members, and articulate that progress through concrete metrics and anecdotes. You suggest changes to metrics or strategies when they are not achieving higher-level results
- You leverage in-depth knowledge across data platforms and ML models, PCP interaction and optimization, and eventual treatment and patient health to identify opportunities to move patient health and our business forward
- You define the vision and strategy for the Appropriate Diagnosis and Treatment pod, taking into account adjacent pods and overall business strategy, and turn this into a 3-6 month product plan. You articulate the why as well as the what, make appropriate tradeoffs, and form the right metrics to measure success
- You move the business and our patients’ health forward, leading to better, earlier treatments for our members – often in ways that weren’t immediately obvious
- You influence those around you, helping us to continually become a better product and technology org
Our take
Clover Health is a medical insurance company operating as a Preferred Provider Orgaization for Medicare Advantage, the Medicare plan for elderly American citizens. It aims to reduce the doctor-insurer friction to increase visibility into the health of patients.
Through its approach, Clover's physicians are able to focus on people, rather than paperwork. It has a patient-centered analytics and dedicated care management team, and thus is able to rapidly identify potential healthcare risks to provide preventative care. This helps to provide a more sophisticated level of care than existing providers, even if its market share is relatively slim compared to competitors like UnitedHealthcare and Humana.
Over the years it has performed well in a rapidly growing market, but in 2021 ran into issues with profitability in the market due to inefficient costings, an issue it is steadily nipping in the bud in 2023. However, the number of elderly Americans has doubled over the past 25 years, and the market is expected to do the same between now and 2025. This upward trend brings hope of revitalising the growth and strong financial performance Clover has seen in recent years, especially as it focuses more on profitability through 2023.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
-4% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Jan 2019
$500m
SERIES E
May 2017
$130m
SERIES D
Total funding: $925m
Company benefits
- Paid parental leave and a life insurance policy
- Commuter benefit program
- 2 paid volunteer days for an organization of your choice
- 401(k) contributions
- Home office reimbursement for full-time employees
- 18 paid vacation days, 9 paid sick days, 10 company holidays, and a floating holiday
- Medical, dental, and vision plans; healthcare and dependent care FSA as well as a health and wellness benefit
Company HQ
Downtown, Nashville, TN
Leadership
Vivek Garipalli
(CEO & Board Member)They started out in Healthcare Investment Banking with Credit Suisse before joining the Blackstone Group. They also worked in Private Equity at J.P. Morgan, and co-founded Ensemble Health Partners and CarePoint Health System.
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