Senior Software Engineer, Invoca

• 3+ years of experience with Ruby on Rails, GraphQL, MySQL/PostgreSQL, and Elasticsearch required
• Familiarity with test-driven development (TDD) and a track record of writing tests for complex systems
• A strong passion for good documentation and problem-solving
• Familiarity with industry best practices, especially in backend development and large, evolving codebases
• Competence in multiple areas beyond coding, such as performance optimization, monitoring, integration testing, security, or visual design
• Clear and effective communication skills with the ability to collaborate across teams
• Curiosity and the drive to understand and improve complex systems
• Comfort with being on-call and handling production issues swiftly and efficiently
• Experience working with legacy systems and a careful, thoughtful approach to drive scalability and proactive solutions

• You will join a team where everyone, including you, is striving to constantly improve their knowledge of software development tools and practices. We are a supportive team who swarms when problems arise and gives great feedback to help each other grow. Working on our close-knit, cross-functional teams is a great chance to share and grow your knowledge of different domains from databases to front ends to telephony and everything in between
• Write high-quality, maintainable code as part of the Omega team’s backend systems
• Own and execute projects of increasing complexity with end-to-end responsibility
• Identify areas of improvement in our codebase, suggest future work, and contribute to long-term strategic technical decisions
• Mitigate risks in the development cycle, from ideation to delivery, ensuring the stability and scalability of our backend services
• Provide regular updates to leadership on progress, blockers, and potential issues
• Take part in On Call responsibilities for your team’s services and promptly address any production issues
• Collaborate with teammates on daily tasks, balancing individual work and pairing sessions
• Work on migrating MySQL to Elasticsearch with an in-depth understanding of test-driven development (TDD) and production reports
• Approach legacy systems with a careful mindset, driving proactive solutions to scale and improve infrastructure
• Embrace the challenge of working with complex, difficult codebases and find innovative ways to improve them

• Paid Time Off - 20 days off for all full-time employees, plus 15 paid holidays, 10 days compassionate leave, 3 days volunteer time and more
• Medical, Dental and Vision Coverage
• Mental Well-being & Employee Assistance Program
• Paid Family/Medical Leave - up to six weeks 100% paid leave for baby bonding, adoption, and caring for family members, and up to twelve weeks 100% paid leave for one’s own medical leave
• Invacation (Sabbatical) - an additional week of PTO along with a bonus after seven years of service
• Wellness Subsidy - for gym membership, fitness classes, etc.

Total funding: $199.8m

Invoca is an AI-powered call tracking and conversational analytics platform enabling marketing, sales, customer experience, and eCommerce teams to better understand and immediately act on information consumers share via conversations, revealing exactly which campaigns are performing and delivering high returns on investments.