Senior Software Engineer, Invoca
Backend Systems
$120-165k
+ Stock options and bonus potential for US candidates. May vary in other locations
More information about location
AI-powered conversation intelligence platform
Be an early applicant
AI-powered conversation intelligence platform
201-500 employees
Be an early applicant
$120-165k
+ Stock options and bonus potential for US candidates. May vary in other locations
More information about location
201-500 employees
Company mission
To enable revenue teams to turn conversation data into automated action to enhance every digital touchpoint and human interaction, leading to better experiences, more conversions, and higher revenue.
Role
Who you are
- 3+ years of experience with Ruby on Rails, GraphQL, MySQL/PostgreSQL, and Elasticsearch required
- Familiarity with test-driven development (TDD) and a track record of writing tests for complex systems
- A strong passion for good documentation and problem-solving
- Familiarity with industry best practices, especially in backend development and large, evolving codebases
- Competence in multiple areas beyond coding, such as performance optimization, monitoring, integration testing, security, or visual design
- Clear and effective communication skills with the ability to collaborate across teams
- Curiosity and the drive to understand and improve complex systems
- Comfort with being on-call and handling production issues swiftly and efficiently
- Experience working with legacy systems and a careful, thoughtful approach to drive scalability and proactive solutions
What the job involves
- You will join a team where everyone, including you, is striving to constantly improve their knowledge of software development tools and practices. We are a supportive team who swarms when problems arise and gives great feedback to help each other grow. Working on our close-knit, cross-functional teams is a great chance to share and grow your knowledge of different domains from databases to front ends to telephony and everything in between
- Write high-quality, maintainable code as part of the Omega team’s backend systems
- Own and execute projects of increasing complexity with end-to-end responsibility
- Identify areas of improvement in our codebase, suggest future work, and contribute to long-term strategic technical decisions
- Mitigate risks in the development cycle, from ideation to delivery, ensuring the stability and scalability of our backend services
- Provide regular updates to leadership on progress, blockers, and potential issues
- Take part in On Call responsibilities for your team’s services and promptly address any production issues
- Collaborate with teammates on daily tasks, balancing individual work and pairing sessions
- Work on migrating MySQL to Elasticsearch with an in-depth understanding of test-driven development (TDD) and production reports
- Approach legacy systems with a careful mindset, driving proactive solutions to scale and improve infrastructure
- Embrace the challenge of working with complex, difficult codebases and find innovative ways to improve them
Our take
Invoca is an AI-powered call tracking and conversational analytics platform enabling marketing, sales, customer experience, and eCommerce teams to better understand and immediately act on information consumers share via conversations, revealing exactly which campaigns are performing and delivering high returns on investments.
The company is a market leader in AI-powered conversation intelligence, serving leading consumer brands in considered purchase industries like automotive, telecommunications, healthcare, financial services, and real estate. It has continued to add new new capabilities throughout the years since its 2008 founding, to further help brands drive more efficient marketing, faster revenue growth, and better experiences in an increasingly challenging economy.
Through funding raised from several investment organisations, including Silver Lake Waterman and Kingfisher Investment Advisors, the startup has now been branded a Unicorn and is in a prime spot for further growth. Its priority has been to invest in product innovation through both organic development and acquisitions. Also, its recent arrival on Google Cloud Marketplace marks a milestone in the company's growing collaboration with Google, allowing joint customers to power more effective media strategies even more easily as they strive for revenue growth.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 7 rounds)
Jun 2022
$83m
SERIES F
Oct 2019
$56m
SERIES E
Total funding: $199.8m
Company benefits
- Paid Time Off - 20 days off for all full-time employees, plus 15 paid holidays, 10 days compassionate leave, 3 days volunteer time and more
- Medical, Dental and Vision Coverage
- Mental Well-being & Employee Assistance Program
- Paid Family/Medical Leave - up to six weeks 100% paid leave for baby bonding, adoption, and caring for family members, and up to twelve weeks 100% paid leave for one’s own medical leave
- Invacation (Sabbatical) - an additional week of PTO along with a bonus after seven years of service
- Wellness Subsidy - for gym membership, fitness classes, etc.
Company values
- Figure it out - We take pride in a FIGURE IT OUT attitude that gives us the freedom to blaze our own trails, roll up our sleeves and get the job done. Taking ownership of our work allows us to move fast, learn new things and then step back, relish in a job well done, and say “yeah, I did that”
- Light the customer’s way - Our desire to LIGHT THE CUSTOMER’S WAY drives everything we do. Companies buy our technology to drive business results. We prioritize their success objectives and through the right mix of focused listening, leadership guidance, and state of the art technology we help our customers get the highest value from our partnership
- Continuous improvement - We say “good enough” as often as we say “give up,” which is to say, never. That’s because Invocans are obsessed with CONTINUOUS IMPROVEMENT. We’re rebels with a cause and that cause is challenging the status quo every day to develop new and innovative solutions that make our jobs easier, our products better, and our customers more successful
- Help each other thrive - What keeps it all together is ensuring we HELP EACH OTHER THRIVE. This enables us to create an inclusive and egoless culture that allows us to build value for both our customers and our people. Hearing a variety of voices that come from people with diverse backgrounds and beliefs not only makes it a safe and comfortable place to work, it also drives a level of innovation that could never come from homogeneity; we call it “project us”
Company HQ
Santa Barbara Downtown, Santa Barbara, CA
Articles
Leadership
Colin Kelley
(Co-Founder & CTO)Previously worked as the CTO at CallWave and as a Software Architect at Unisys / Pulsepoint.
Rob Duva
(Co-Founder)Co-Founder of Fin & Field. Previously worked at CallWave in multiple roles, including Senior Product Manager and the Director of Customer Acquisitions.
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