Technical Account Manager, acceldata
xLake: Data & AI Platform
£150-180k
Enterprise data observability platform
Open for applications
Enterprise data observability platform
201-500 employees
Open for applications
£150-180k
201-500 employees
Company mission
Acceldata is on a mission to empower data teams to build and operate great data products.
Role
Who you are
- 12+ years of experience as a Solution Architect in enterprise data management or data platforms and distributed systems (Data & Control plane architectures)
- Experience in a global SI or consulting firm, managing multiple customer engagements in a consultative role, is highly desired
- Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred)
- Deep understanding of data pipelines and metadata management, data observability, lineage, and governance
- Familiarity with data quality, data catalog, and governance tools like Informatica, Collibra, Alation, Atlan, etc
- Experience working across AWS, Azure, or GCP environments
- Experience with modern cloud data platforms such as Databricks and Snowflake
- Hands-on experience with:
- Apache Spark, Kafka, and other open source big data platform technologies
- Kubernetes and containerized workloads
- Strong consultative mindset with enterprise customers, with the ability to translate business outcomes into technical architectures
- Executive-level communication and stakeholder management skills
- Proven ability to manage multiple complex customers simultaneously
- Comfortable influencing Product and Engineering through structured inputs
What the job involves
- Our Technical Account Managers are customer-facing technical advisors and architects who own long-term customer success and value realization for Acceldata’s strategic enterprise accounts
- Our TAMs act as trusted technical advisors and architects, partnering closely with Strategic Account Managers, Product, and Engineering teams to translate customer business priorities into multi-quarter technical success plans, align product capabilities with customer needs, and enable predictable account expansion
- This is a high-impact, consultative role focused on outcomes for both the customer and Acceldata
- Lead high-impact customer technical projects, including reference architectures, how-to guides, demo applications, and production-grade MVPs
- Provide technical leadership and consultation to support customers post-sale, guiding architecture, design, implementation, and adoption of Acceldata solutions
- Assist customers with transformational data projects, including migrations, installations, and deployments in complex environments
- Help overcome technical challenges across Kubernetes, cloud platforms, and data workflows, optimizing customer deployments
- Collaborate with internal Engineering, Product, Project Management, and Support teams to ensure successful delivery, issue resolution, and customer satisfaction
- Architect end-to-end solutions with a focus on scalability, performance, security, and cloud-native best practices
- Travel to customer sites as needed to deliver deep technical engagement and business impact
- Provide feedback to Product and Engineering on product gaps, areas for improvement, and feature requests that support long-term customer success
- Act as a trusted technical advocate for a defined set of accounts, partnering closely with Sales & Products
- Author and manage Joint Success Plans / Success Contracts (for next 3–4 quarters)
- Build strong relationships with customer technical stakeholders to ensure adoption, value realization, and satisfaction
- Monitor technical health, usage adoption, and deployment success; proactively intervene and mitigate risks
- Participate in business and technical reviews, roadmap discussions, and strategic planning to align product value with customer objectives
- Translate technical achievements into business impact, providing actionable insights and metrics for customer leadership
Salary benchmarks
Our take
For enterprises, data capture is increasing at a rapid rate, but visibility into this data is still surprisingly low. Acceldata enables businesses to monitor their data across a range of environments, exposing interactions between data sets and optimizing databases to increase performance and reliability while lowering costs.
Acceldata was founded by veterans of Zalando, InMobi ,and Hortonworks, which allowed it to both identify and address key data pain points facing enterprises today. The platform leverages AI and machine learning to help its clients "win in the data economy" by reducing performance incidents, improving productivity, and lowering spend on infrastructure.
Data observability platforms are becoming increasingly prevalent, and Acceldata's main challenge will be competing with companies like Datafold and Monte Carlo. Despite this, Acceldata has displayed promising growth, and carved itself a space in the burgeoning market. 2023 funding will be used to increase awareness for data observability, and in turn capture more data-driven companies as clients.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
39% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Oct 2023
$10m
SERIES C
Feb 2023
$50m
SERIES C
Total funding: $105.6m
Company benefits
- Flexible work schedule
- Modern equipment
- Uber transport facilities
- Free lunch
- Performance-based bonuses
- ESOPs
- Free access to INR 50k+ of Udemy courses
- Opportunity to make an immediate impact on mission-critical projects
Company HQ
Pruneyard / Dry Creek, Campbell, CA
Leadership
Rohit Choudhary
(CEO & Co-Founder)Previously worked as Engineering Leader at InMobiIn, and was Senior Engineering Manager at [24]7 iLabs. Then served as Director of Engineering at Hortonworks.
Raghu Mitra Kandikonda
(Director of Engineering & Co-Founder)Worked as a Systems Analyst at Subex. Currently works as a Staff Software Engineer at Citrix and Hortonworks.
Ashwin Rajeeva
(CTO & Co-Founder)Previously co-founded muHive Technologies, and worked as a Delivery Lead at Zalando. Was also an Architect at Hortonworks.
Gaurav Nagar
(Senior Architect & Co-Founder)Former Senior Software Engineer at Hortonworks, and former Senior Member Of Technical Staff at [24]7.
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