Credit Risk Program Manager, Block

$100.5-153.6k

Salary is partially dependant on applicant’s location. This role is also eligible to participate in Block's equity plan and may be eligible for a sign-on bonus

Senior level

San Francisco Bay Area

Remote from US

Financial services ecosystem

Job no longer available

Financial services ecosystem

1001+ employees

FintechB2CB2BPaymentsFinancial Services

Job no longer available

$100.5-153.6k

Salary is partially dependant on applicant’s location. This role is also eligible to participate in Block's equity plan and may be eligible for a sign-on bonus

Senior level

San Francisco Bay Area

Remote from US

1001+ employees

FintechB2CB2BPaymentsFinancial Services

Company mission

To create better tools to help everyone access the economy.

Job

Company

Role

Who you are

5+ years experience in commercial credit underwriting, financial services, or banking
Able to scope, negotiate, and execute key cross-functional initiatives
Able to use data to identify problems, trends, and anomalies, as well as to make recommendations for new initiatives
Excellent written, oral, and presentation skills and an ability to synthesize information and make clear, concise recommendations on a course of action
A creative and eager mindset, with a bias towards action and finding solutions
Experience with SQL and Looker a plus

What the job involves

In this role, you will be responsible for improving our end-to-end process to manage credit risk in our large seller portfolio
Responsibilities include creation of new operational policies and procedures to be leveraged by our Credit underwriters, as well as evaluating and adapting our strategies to best serve the needs of our Sellers amidst the evolving Square ecosystem
Create and maintain credit risk policies and procedures that align with the organization's overall risk management framework
Help develop and implement comprehensive credit risk strategies that enable sellers to grow with Square while balancing potential loss
Identify and resolve gaps in current operational processes and policies to enable profitable growth
Identify the key levers that have the greatest impact on risk appetite and operational efficiencies
Work closely with our underwriting team to identify and implement process improvement opportunities
Communicate ongoing reporting requirements and/or insights with cross functional stakeholders and senior leadership
Utilize analytics to monitor process performance and support policy change
Lead and manage multiple projects simultaneously with competing priorities

Our take

Block is a financial services technology company comprising of Square, Cash App, Spiral, TIDAL, and TBD. Its biggest brand, Square, offers hardware and software for small to medium-sized businesses enabling them to manage the entire payment lifecycle. It functions similarly to Shopify and Stripe, but has paired online payment processing with physical devices such as registers, payment terminals, and mobile card readers.

The business was originally founded as Square in 2009 by Jack Dorsey of Twitter fame. Already well-established with SMEs all over the globe, Square has significantly benefited from the increased demand for mobile payment systems. Its order management feature remains a go-to tool for small businesses that otherwise didn't have the proper infrastructure in place when demand for home delivery surged.

Square rebranded as Block in December 2021, with the Square brand name remaining in place for their seller business. The company has since come under fire for its security practices, facing lawsuits in relation to a major breach of CashApp user data, and in 2024 announced plans to reduce its workforce in order to cut costs. Despite these setbacks, there is every chance the business will move past this, though it may take some time to rebuild trust in its product.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

19% employee growth in 12 months

Glassdoor (4.1)

Trustpilot (4.1)

Company

Company benefits

Healthcare coverage (Medical, Vision and Dental insurance)
Health Savings Account and Flexible Spending Account
Retirement Plans including company match
Employee Stock Purchase Program
Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
Paid parental and caregiving leave
Paid time off (including 12 paid holidays)
Paid sick leave (1 hour per 26 hours worked (max 80 hours per calendar year to the extent legally permissible) for non-exempt employees and covered by our Flexible Time Off policy for exempt employees)
Learning and Development resources
Paid Life insurance, AD&D, and disability benefits

Company HQ

SoMa, San Francisco, CA

Leadership

Jack Dorsey

(CEO)

Having studied at and dropped out of New York University, Jack founded Twitter in March 2006, where he has served as CEO since. He co-founded Square with Jim in February 2009, and has remained its CEO ever since.

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