SCUK Data & Reporting Analyst, Santander
£38-42k
+ Annual bonus based on personal and company performance
3+ days a week in office (Redhill, Surrey )
Retail and commercial bank
Open for applications
Retail and commercial bank
1001+ employees
Open for applications
£38-42k
+ Annual bonus based on personal and company performance
3+ days a week in office (Redhill, Surrey )
1001+ employees
Company mission
To help people and businesses prosper.
Role
Who you are
- Previous experience in a complex role producing MI
- Master of the art of data visualisation
- Extensive experience in use of BI tools like Tableau, Power BI, or QlikView for data visualisation and analysis
- Advanced Microsoft Excel for data manipulation (Index, Match, VBA, complex formulas
- Demonstrable experience in SAS, SQL Server and Business Objects
- Advanced knowledge database interrogation & programming skills (relational database, advance select queries, indexes, and constraints)
- Solid understanding of data security and compliance standards to protect the integrity and confidentiality of data
- Has experience of implementing suitable control mechanisms to prevent occurrence or re-occurrence of data quality issues
- Proven experience in conveying complex data findings to non-technical stakeholders in a clear and understandable manner
- Ability to use Technical Writing to create accurate product and service documentation
- Possess excellent communication skills and the ability to liaise with all stakeholders at all levels
- Good analytical, problem solving and conceptual skills in order to develop methodologies and processes
- If you are interested in this role and believe you have the skills, experience, and knowledge then we’d love to hear from you
What the job involves
- We are now looking for a Data and Reporting Analyst to be responsible for developing and maintaining standardised automated reporting processes conforming with data governance requirements across SCUK’s Operation
- This is key to ensure business as usual KPI’s can be measured by leadership teams and that ongoing change is supported by meaningful and analysed data
- To develop and maintain standardised automated reporting ensuring that it is streamlined operationally and contains a single source of the truth to track operational performance
- To ensure all data is clear and engaging through visualisations when presented
- Manage various initiatives and contribute towards overall programme and project deliverables through the production of meaningful reports and complex data analysis
- Employs a “rapid response service” to take care of quick fire and simple business questions
- Defines, creates and maintains the data required for ad-hoc and regular reporting as well as dashboards needed for programme delivery and/or portfolio-level decision making
- Handles large volumes of data using SAS, SQL Server and Business Objects
- To communicate, present and influence at all levels
- To create and update procedure guides to evidence how tools and reports function
- Promotes sound governance and works in line with control frameworks to ensure data is of the highest accuracy
- Adhering to our commitment to Consumer Duty ensuring we put our Customers’ needs first and set higher and clearer standards of consumer protection
- The working hours for this role are 09:00-17:00, across Monday - Friday
Salary benchmarks
Our take
Santander serves 14 million UK customers as a retail and commercial bank. Despite a mixed history, including issues with call centre service, mis-selling PPI, and anti-money laundering control failures between 2012 and 2017, Santander continues to thrive by focusing on innovation, digitalisation, and sustainable, responsible growth.
Recently, Santander has enhanced its digital and mobile services to meet the needs of modern banking customers. This includes the My Home Manager app, which provides mortgage customers with a centralised platform for their information, and increased fraud alerts to protect less digitally literate customers as they transition online. These efforts aim to connect physical and digital channels for a seamless customer experience, positioning Santander to better compete against digital banks like Monzo and Starling.
In addition to these digital advancements, Santander has joined forces with Iberpay in Spain to become inaugural participants in the European Payments Council’s One-Leg Out Cross-border Transactions Instant Scheme (OCT Inst). This initiative is set to introduce global instant transfers, further emphasising Santander's commitment to innovation and enhancing its service offerings in the digital banking landscape.
Freddie
Company Specialist at Welcome to the Jungle
Insights
2% employee growth in 12 months
Company
Company HQ
London, UK
Leadership
Mike Regnier
(CEO)Former CEO of the Yorkshire Building Society, where they also previously worked as Chief Customer Officer and Chief Commercial Officer.
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