Marketing Operations Specialist, Outreach
$60-90k
AI revenue workflow platform
Posted today
AI revenue workflow platform
1001+ employees
Posted today
$60-90k
1001+ employees
Company mission
To change the way companies engage with their customers throughout their lifecycle.
Role
Who you are
- 2-3 years of experience in marketing operations, campaign execution, or marketing technology support
- Working knowledge of marketing automation platforms (Marketo, HubSpot, or similar) or CRM systems (Salesforce)
- Curiosity about AI and a habit of putting it to work. You look for ways to reduce manual effort in campaign builds, QA, and reporting, and you learn new tools quickly as our stack evolves
- Strong organizational and project management skills with ability to manage multiple tasks and deadlines
- Solid analytical skills and comfort working with marketing data and reporting tools
- Clear communication skills and ability to collaborate across teams
- Attention to detail and accuracy in executing technical tasks
What the job involves
- As a Marketing Operations Specialist, you will support our marketing technology strategy by managing core systems, executing campaigns, and maintaining data quality.
- You will collaborate with marketing teams to implement solutions that enhance our marketing capabilities, streamline processes, and support revenue growth.
- This role requires strong technical execution skills, attention to detail, and the ability to work effectively across cross-functional teams
- Marketing operations is where AI moves from concept to daily practice.
- You will work with AI-enabled capabilities across our stack, use AI to accelerate campaign execution, reporting, and documentation, and help the team tell the difference between tools that create real efficiency and tools that only add steps
- MarTech Administration: Manage day-to-day operations of our marketing technology stack, including system troubleshooting, user support, and data flow validation between platforms
- Platform Management: Execute configuration and optimization tasks within marketing tools (e.g., SFDC, Marketo, 6sense) under guidance from senior leadership
- Data Management: Assist with data collection, segmentation, and list management to support targeted marketing campaigns
- Campaign Operations: Execute Marketo programs including list uploads, email sends, and campaign monitoring to support lead generation and nurturing workflows
- Email Campaign Support: Work with marketing team members to implement and manage email campaigns, ensuring proper setup and tracking
- Analytics and Reporting: Generate regular campaign reports and dashboards, tracking key metrics and supporting analysis for marketing initiatives
- Documentation: Maintain accurate program documentation including process workflows, setup instructions, and campaign timelines
- Testing and Troubleshooting: Identify and escalate technical issues, conduct testing on new configurations, and support system improvements
- Compliance Support: Ensure marketing campaigns and data practices align with privacy regulations (e.g., GDPR, CCPA) and company standards
Our take
Customer Relationship Management (CRM) has long faced challenges with poorly integrated technology, which has inspired a flurry of companies targeting efficiency in the sector. Outreach is an AI-enabled sales execution platform that enables users to build more pipeline, proactively fix deal risks, and make the best decisions to advance their deals across every moment of the sales cycle.
Outreach is a leader in its category; delivering a comprehensive suite of sales tools, and generating insights from a rich set of industry data. Although there are numerous competitors in the space, the company's early focus on AI is what allowed it to get ahead in the market. and this supported Outreach
Outreach has continued to display good growth after achieving Unicorn status back in 2020. Its solutions have become a mission-critical part of the revenue stack for many customers, with notable names served by the company include Siemens, Twilio, and zoom. On top of this, Outreach announced it has achieved new ISO/IEC certification that recognises responsible AI management, becoming the first company in its category to earn this distinction.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-3% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jun 2021
$200m
SERIES G
Jun 2020
$50m
SERIES F
Total funding: $527.3m
Company benefits
- Parental leave - Extended PTO for both parents, plus unique perks to ease the transition of returning to work
- Full medical benefits - Majority of employer paid medical, dental and vision coverage
- 401K - A competitive plan to help you save for retirement
- Flexible time off - We believe in a healthy work/life balance, and in our employees to make practical time off arrangements
Company HQ
Interbay, Seattle, WA
Leadership
Manny Medina
(Founder & Board Member)Was employee number three on Amazon’s AWS team, and led the Microsoft mobile division from launch.
Abhijit Mitra
(CEO)Previously CPO at Commure, SVP and GM (Industry Verticals) at ServiceNow, and Global VP (SAP Cloud for Customer) at SAP.
Share this job
View 14 more jobs at Outreach