Senior Office Assistant, YouLend

• The ideal candidate will bring strong project management skills, impeccable attention to detail, and a high level of professionalism and customer service
• You’ll be someone who enjoys taking on a variety of tasks and thrives in a fast-paced and dynamic environment
• Minimum 2 years’ experience in a fast-paced office support or administrative role
• Demonstrated project management experience, able to juggle multiple priorities
• Strong knowledge of Health & Safety processes and best practices
• Excellent verbal and written communication skills
• Confident and assertive in enforcing office policies and upholding standards
• Outstanding customer service skills with a warm and approachable manner
• Exceptional time management and organisational abilities
• Confident using tools such as Microsoft Office and Outlook

Desirable

• We’re looking for an experienced and proactive Senior Office Assistant to work closely with and support our Office Manager in ensuring the smooth and efficient running of our workplace
• This dynamic role combines day-to-day operational support with high-level project coordination across travel, facilities, health and safety, and event planning
• Organising company-wide events and team building activities; creating proposals, managing a budget, liaising with external suppliers
• Assisting with projects such as office expansions, desk moves and health and safety reviews/audits
• Liaising with the Building Management Team and Landlords to resolve issues in the office
• Responding to and actioning front desk enquiries and requests from employees and external visitors
• Overseeing daily office tasks and ensuring completion (post handling, kitchen restocks, stationery and branded goods orders)
• Onboarding new starters; create welcome packs, arrange intros with relevant teams, carry out New Starter Inductions with HR
• Offboarding leavers; collecting their equipment, restricting access to office,
• Identify and escalate any office-related issues or incidents to the Office Manager, and resolving if possible
• Arranging meetings with external suppliers and contractors
• Arranging flights and hotels for international travel, as well as booking restaurants and other trip requirements, in line with company policies
• Keeping employees updated with company-wide updates
• Responding to and keeping on top of the Office Management inbox
• Look after visitors by greeting, welcoming, directing them appropriately, and notifying the relevant colleagues
• Arranging couriers, including to deliver equipment for new starters starting remotely
• Ensuring meeting rooms are adequately tidy and setting up meetings as required (ordering breakfast/lunches and making drinks)
• Organise employee benefits (booking massage therapist, ordering birthday cakes, setting up lunch each day)