Head of Revenue Operations, Vim

• 6+ years of progressive experience in Revenue Operations, with at least 3 years in a leadership role
• Advanced proficiency in CRM platforms (Salesforce preferred) and revenue intelligence tools
• Advanced data analytics skills and experience with BI tools (Tableau, Looker, or similar)
• Experience with marketing automation platforms (HubSpot, Marketo, or similar)
• Strategic mindset with excellent analytical and problem-solving abilities
• Outstanding communication and stakeholder management skills
• Proven track record scaling RevOps in a high-growth environment ($20M-$100M ARR)
• Strong background in revenue forecasting, financial planning, and revenue recognition principles
• Must be hands on in implementing and optimizing revenue tech stacks
• Demonstrated success in building and leading high-performing teams
• Track record of successful change management initiatives
• Bachelor's degree in Business, Finance, Computer Science, or related field
• Ability to be on-site 3 days a week in NY Office on a hybrid work schedule

Desirable

• The Director of Revenue Operations will lead the strategic design and optimization of our revenue infrastructure across Marketing, Sales, and Customer Success, driving scalable growth through data-driven decisions and technology enablement
• This role balances strategic planning with hands-on operational leadership, collaborating with executive teams to improve revenue performance while mentoring and empowering a team of professionals who collaboratively implement and maintain critical revenue systems and processes
• Own and optimize the complete revenue tech stack and processes across Marketing, Sales, and Customer Success
• Partner with Finance to manage critical revenue KPIs (including CAC, LTV, NRR, and conversion metrics), revenue recognition, and forecasting processes to drive strategic planning
• Design and implement comprehensive revenue performance frameworks and analytics systems, including predictive modeling and AI-driven insights, to drive executive decision-making and optimize the customer journey
• Lead cross-functional initiatives to improve revenue team efficiency through change management and adoption of new processes and tools
• Establish and maintain data governance standards and lead management strategies, including enrichment processes, scoring models, and feedback loops across revenue systems