Head of IT, Baseten
$210-250k
Offers Equity
ML application builder for data scientists
Posted today
ML application builder for data scientists
101-200 employees
Posted today
$210-250k
Offers Equity
101-200 employees
Company mission
To make machine learning accessible to every organisation.
Role
Who you are
- Experience: 5+ years of overall IT leadership experience, ideally accompanied by 2+ years of experience as a Head of IT or IT Director at an internet company, scaling developer-focused SaaS or AI infrastructure startups through rapid growth (e.g., 100 to 500+ employees)
- Modern Cloud-Native Stack Mastery: Deep, hands-on expertise with Zero Trust Network Access (ZTNA), IAM/SSO (Okta, Google Workspace), MDM (Kandji, Jamf), and HRIS integrations (Rippling)
- Vendor & Financial Discipline: A proven track record of successful vendor negotiations, complex hardware logistics, software license consolidation, and strict IT budget ownership
- AI-First Mindset: Proactive and forward-thinking approach to leveraging modern AI tooling and automation to eliminate operational friction, rather than relying on manual headcount expansion
- Process Engineering: Demonstrated ability to build enterprise-ready processes from the ground up, establish performance metrics, and drive continuous improvement in a fast-paced environment
What the job involves
- As the Head of IT at Baseten, you will build, scale, and secure our internal technology function to support our rapid growth
- Reporting to our Chief Information Security Officer, you will lead and mentor a team of 5+ IT engineers, leading the charge to transition Baseten from startup-era IT to a highly automated, enterprise-ready IT organization
- You will take full ownership of corporate IT infrastructure, Helpdesk operations, corporate identity management, device lifecycles, and vendor procurement
- As we scale to support the world’s most dynamic AI companies, you will ensure our internal systems scale seamlessly with our headcount, providing a secure, frictionless, and world-class technology experience for all Baseten employees
- Team Leadership: Manage, mentor, and grow a team of IT engineers, fostering a high-performance culture focused on technical excellence and end-user satisfaction
- Helpdesk Operational Excellence: Build a fast-response support function by establishing clear response SLAs, tracking employee satisfaction metrics, and formalizing on-call and incident response processes
- Zero-Touch Automation: Architect and implement automated employee onboarding, offboarding, and role-based access changes through deep integrations across HRIS, MDM, and IAM systems
- SaaS Management & Procurement: Establish comprehensive SaaS management processes to eliminate shadow IT, automate access workflows, optimize vendor spend per employee, and build visibility into corporate tools and budgets
- AI-Enabled Workflows: Spearhead the deployment of internal AI tools and automated IT agents—powered by Baseten models—to resolve routine tickets, maintain knowledge bases, and significantly boost internal productivity
- Infrastructure & Hardware Ownership: Manage hardware logistics, global device lifecycles, software license consolidation, and the overarching corporate IT budget
Our take
As with its mathematical namesake, Baseten focuses on simplifying the complex. The San Francisco startup focuses on simplifying the integration of artificial intelligence into businesses. The tools that Baseten build demolish the need for businesses to hire specialised engineers, utilising the huge strides in artificial intelligence that we’ve seen in the last few years, all without adding workload to businesses.
With serious funding behind it, Baseten has grown its team by three times year-over-year over the last five years. Specifically, it's hired across engineering and marketing, gaining talent from companies such as GitHub, Google, Uber, Amazon, and Palantir. Part of Baseten's focus is on helping companies implement the tools that they have at their disposal, a long-overlooked aspect of machine learning that many businesses have been eager to champion, but are uncertain about how to actually use.
Simplifying the complex world of artificial intelligence for business is no mean feat, but with hundreds of millions in funding behind it and a $5 billion valuation reported in 2026, the company is well on its way to market domination. What's more, the three founders, who met whilst working as engineers at Gumroad, have a lot of experience in navigating this gap in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 7 rounds)
Jun 2026
$1.5bn
SERIES F
Jan 2026
$300m
SERIES E
Total funding: $2.1bn
Company benefits
- Remote-first work environment. The Baseten team is welcome to work from wherever they want; fully remote, in our San Francisco office, or a mix of both. Today, our team (including our founding team) is spread across the United States, Canada, and Armenia. We provide a $1,000 stipend for you to make your home-office comfortable and productive
- Regular in-person team summits. We get together as a team three times a year to plan, workshop, and most importantly, get to know each other better
- Unlimited PTO. We ask that everyone take at least 4 weeks of vacation. And we have a company-wide break between Christmas and New Year's Day
- Full healthcare coverage. Medical, dental and vision insurance for you and your family
- Paid parental leave. 16-weeks fully paid parental leave (adoptive and non-birth parents included) and flexibility with schedules while returning to work
- Company-sponsored 401(k) for you to contribute to
- Learning and development budget. We encourage you to take classes, attend conferences, and invest in your craft and we’ll cover expenses to make it happen
Company HQ
Union Square, San Francisco, CA
Leadership
Tuhin Srivastava
(Co-Founder)Previously Co-Founder at Shape, Machine Learning at Gumroad and Skulpt.
Amir Haghighat
(Co-Founder)Previously Head of Engineering at Gumroad, Software Engineer at Yelp and Engineering Manager at Clover Health.
Phillip Howes
(Co-Founder)Previously Co-Founder at Shape, Machine Learning Engineer at Gumroad and Research Assistant at the University of Sydney.
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