Customer Advocacy Manager, Vanta
Startups
$116-137k
Offers equity
AI trust management platform
Be an early applicant
AI trust management platform
1001+ employees
Be an early applicant
$116-137k
Offers equity
1001+ employees
Company mission
To help businesses earn and prove trust.
Role
Who you are
- We’re looking for a builder who’s passionate about founders and operators, and who knows how to cultivate advocacy at scale — through storytelling, advisory programs, and authentic peer connections
- Have the ability to commute to the San Francisco office in a hybrid setting
- 2–5 years of experience in customer marketing, advocacy, or startup ecosystem programs
- Empathy for early-stage founders — ideally with firsthand experience building or supporting startups (YC, Techstars, On Deck, etc. a plus)
- Proven ability to identify, activate, and grow advocates across storytelling, referrals, and peer-led initiatives
- Clear, confident communicator with experience influencing across teams and functions
- Comfortable owning both strategy and execution — knowing when to lead, iterate, or adapt
What the job involves
- As the Customer Advocacy Manager, Startups at Vanta, you’ll own and scale programs that activate early-stage customers as trusted advocates — turning founder trust into long-term growth and brand influence
- This role is part of the Customer Engagement team, which drives customer marketing, advocacy, and community initiatives
- Our mission is to scale high-signal community and advocacy programs that strengthen customer health and fuel new business growth
- By activating early-stage customers as trusted voices — and giving them the spaces, stories, and programs to thrive — we influence how founders buy, use, and champion Vanta. You’ll play a key role in bringing this to life for our startup segment
- You’ll work closely with Product Marketing, Brand, VC Partnerships, Sales, and Success to shape how Vanta shows up across the founder journey
- Own and scale founder-first advocacy programs — including the Startup Advisory Board (Trust SOCiety), customer storytelling, and builder-focused activations
- Identify, activate, and grow startup champions — sourcing advocates for referrals, content, events, and peer-led moments that build trust and influence growth
- Drive visibility for startup voices by partnering with Product, Field, and Brand Marketing to feature founders in key campaigns and GTM motions
- Own and evolve startup-facing digital spaces (e.g., Slack, Reddit, Indie Hackers), fostering authentic peer engagement and community-driven advocacy
- Collaborate cross-functionally across GTM, PMM, Brand, and VC Channel teams to amplify founder proof points and shape high-impact programs
- Lead program communications and roadmap planning — tracking what works, iterating on what doesn’t, and aligning advocacy efforts to business needs
Our take
The security auditing process is usually very time-consuming, taking hours to complete, and it is often difficult for startups to invest time into such a process. Yet, the benefits of security accreditation are enormous, mainly as many such businesses are working globally and need ways to demonstrate security compliance to one another. Vanta works specifically with startups to help them complete and pass security audits such as SOC 2 and ISO 27001.
The company is a compliance portal and security monitoring platform that businesses use to assess their risk levels. Vanta carries out a pre-audit of a company's digital security and highlights areas that need to be worked on before a full analysis of all threats is carried out. Other businesses such as Datadog or PagerDuty offer similar security monitoring services, but Vanta monitors its customers throughout the year, allowing any issues to be identified and addressed early on.
Vanta's latest $150M raise, boosting its valuation to $4.15B, highlights the company's rapid growth and strong market position. With AI-driven automation, expanding government partnerships, and strategic acquisitions on the horizon, Vanta is scaling quickly while solving real customer problems. Backed by a talented leadership team and a growing customer base, the company looks set to continue its upward trajectory and build a lasting, sustainable business.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Jul 2025
$150m
SERIES D
Jul 2024
$150m
SERIES C
Total funding: $500.2m
Company benefits
- Health & Wellness: Vanta values the health and well-being of our teammates and offers comprehensive medical, dental, and vision coverage for teammates and dependents. Vanta is excited to provide an additional range of benefits that holistically support your physical, emotional, and financial wellbeing
- Work Your Way: Enjoy a remote-first setup if you're in the US, or go hybrid at our international offices
- Paid Parental Leave: Industry competitive paid parental leave for all parents
- Time Away: Industry competitive and generous PTO policy
- 401K Plan: 401k matching contribution plan
Company HQ
Civic Center, San Francisco, CA
Leadership
Christina Cacioppo
(Founder & CEO)Prior to co-founding Vanta in 2017, Christina worked in Product Management for Dropbox. She was also a Professor at the School of Visual Arts and worked on the Investment Team at Union Square Ventures.
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