Senior Technical Account Manager, SpecterOps
$130-160k
+ Stock Options + Bonuses
More information about location
Adversary-focused cybersecurity solutions
Be an early applicant
Adversary-focused cybersecurity solutions
101-200 employees
Be an early applicant
$130-160k
+ Stock Options + Bonuses
More information about location
101-200 employees
Company mission
To enable its clients and community to defend against adversaries through education, visibility, and proactive countermeasures.
Role
Who you are
- A successful candidate will exhibit excellent soft skills and be a well-organized individual with strong technical skills
- Experience in Customer Success Management, Technical Account Management, Consulting, Pentesting, or other technical, customer-facing roles within the security industry
- Ability to maintain an account book of business
- Basic understanding of scripting languages such as PowerShell or Python
- Experience utilizing REST APIs to solve business problems
- Ability to quickly learn new technologies and have an ongoing desire to stay current with the latest technologies and techniques
- Ability to successfully complete a criminal background investigation
- Candidate must be authorized to work and reside in the United States; we do not currently sponsor immigration visas
- Desire to embody our core values of passionate curiosity, consistent improvement, empathy, sustainability, humility, and empowerment through transparency
- Travel: up to 15% within region
Desirable
- Experience in penetration testing and/or administering Active Directory or Azure
- Experience with open-source BloodHound or BloodHound Enterprise
- Demonstratable skill in describing and explaining Active Directory/Entra attack tradecraft
- Experience with JSON data formatting and containerization platforms
What the job involves
- SpecterOps is searching for a Sr. Technical Account Manager to support the BloodHound Enterprise team
- BloodHound Enterprise is technology that continuously and comprehensively maps Identity Attack Paths, the attacker’s easiest, most reliable, and most attractive target
- Our Technical Account Managers guide our customers to recognize the maximum possible value from their use of BloodHound Enterprise
- Consult with customers to understand use cases and desired outcomes
- Onboard, train, and enable new BHE customers to ensure a smooth start
- Maintain regular customer cadence calls to ensure ongoing engagement, proactively address concerns, and share best practices in Identity security
- Drive effective communications with customers and internal teams
- Help customers integrate BHE data with other systems, enhancing their overall experience and value recognition
- Identify churn risk and implement success plans to restore customer health, ensuring long-term customer retention
- Keep account health and status updated for management and cross-team reference, providing clear visibility into customer satisfaction and issues
- Act as the customer's voice internally, advocating for requested features and providing the detail and context necessary for product design
- Develop solutions or prototypes that improve customer value recognition, leading towards developing new features
- Track support tickets and engage engineering as needed to resolve bugs for your customers in collaboration with Support Engineers
Our take
As the onslaught of cybersecurity threats rises and evolves, SpecterOps takes an adversary-focused approach to defend its clients against harmful attacks. Adversary-focused cybersecurity goes above and beyond defense measures to actually impose costs and threats on the attackers, acting as a deterrent for potential hacks.
The old saying “the best defense is a good offense” is relevant here, and SpecterOps, with a co-founder with a background doing similar for the US Marines, has plenty of experience deflecting cyber threats. The company’s Bloodhound software maps and removes potential attack paths and choke points and consults on how companies can improve security. Bloodhound was initially leveraged by penetration testers but has found wider adoption over the last two years, with its customer base growing by 600% in that time. Clients include Capital Group, Woodside Energy, and the University of Texas.
This proactive approach to defense has drawn in considerable investment, SpecterOps having raised two rounds of series A in 2023 and further VC in 2024. This funding will go towards accelerating what is already a highly popular cyber defense product.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
41% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Mar 2025
$75m
SERIES B
Jul 2023
$8.5m
SERIES A
Total funding: $108.5m
Company benefits
- Health/Dental/Vision: 100% covered for both the employee and their family
- A flexible and generous time off policy
- 401(k) with up to 4% company match
- Equity and a potential bonus based on company performance
- $225 monthly internet and cell phone stipend
- $1,000 annual technology / marketing budget
- $5,000 annual training/conference budget
- In person and virtual employee events throughout the year
Company HQ
Alexandria Historical District, Alexandria, VA
Leadership
David McGuire
(CEO)Previous Vice President of Veris Group, OST Panel Vice Chair of the National Board of Information Security Examiners, Senior Information Assurance Engineer at SRA International, and Global Network Exploitation Vulnerability Analyst at United States Marine Corps.
Jason Frank
(COO)Previous Director of the Adaptive Threat Division for Veris Group, Mentor at LLC SANS Institute, and Information Assurance Engineer at SRA International.
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