Channel Partner Manager, Zapier
Services
$138.3-207.5k
+ Equity and bonus
Workflow automation service
Job no longer available
Workflow automation service
501-1000 employees
Job no longer available
$138.3-207.5k
+ Equity and bonus
501-1000 employees
Company mission
Zapier's mission is to Make Automation Work for Everyone!
Role
Who you are
- We’re seeking an executor who can build and scale a solution partner program
- 4+ years of experience managing Channel programs in SaaS organizations
- You have recruited partners at scale, including conducting market research, building partner recruitment pitch decks and value propositions, and creating partner profiles or scorecards to identify and recruit the best partners for the program
- You have experience building sales pipelines via partners
- You have experience managing partners, specifically relationships based on developing and delivering service offerings tied to vendor products
- You have built or influenced processes, policies, and procedures to accelerate channel business
- You are an effective communicator with excellent interpersonal skills and an ability to build strong relationships with partners and Zapier teams
- You can advocate for Channel needs across the business
- You have knowledge or experience with various channel initiatives, including services programs, partner tiering, reseller/referral programs, channel certification, lead routing, and deal registration
- You are driven, highly motivated, and results-driven
- You share our values and work in accordance with those values
What the job involves
- Zapier is looking for a Channel Partner Manager (based in the United States or Canada) to develop our Channel Partner strategy and build our Experts program to help Zapier better source new customers to Zapier and scale to support Zapier’s largest, most complex customers with services
- The Channel Team at Zapier is responsible for building a network of partners that can help drive new customers who would benefit from automation and enable deeper implementations to ensure our customers are set up for success
- Channel Partners are critical to this effort both to support our prospects and customers and because they can serve as a new source of pipeline and revenue
- This person will build upon the foundation of our Experts program, our certified implementation consultant program, by leaning into partner recruitment and sourcing and helping build and refine the strategy for improving the program
- Develop and help execute channel strategy globally
- Oversee the current Zapier Expert Certification and onboarding process. Recruit and accept new solution partners into the program - manage the backlog of solution partner applications and recruit, accept, and train new key Experts
- Ensure that all partner agreements and activities comply with legal and regulatory requirements
- Develop and deliver training programs for partners to ensure they are well-versed in Zapier's products and services
- Collaborate with the marketing team to develop co-marketing initiatives and campaigns with partners
- Conduct ongoing market analysis to identify new opportunities for channel growth and expansion
- Establish a feedback loop with partners to gather insights and suggestions for program improvements and new features
- Manage day-to-day business operations, focusing on achieving business goals and metrics such as quarterly and annual partner engagement, new logo objectives, partner-connected sales targets, deal registration goals, and success against quarterly MBOs (Management by Objectives)
- Manage and take ownership of new and current relationships with Zapier Experts. Communicate program structure and enable Zapier Experts to be successful, as well as feedback from solution partners across the Zapier organization
- Develop and execute a roadmap for how to scale and improve our solution partner program
- Manage and improve the partner experience, including live experiences, partner communications, and partner portal
- Manage and improve the Zapier Expert directory, including lead management and routing to partners
- Advocate for Experts across the organization and act as a liaison for Experts’ needs to Zapier’s leadership
Application process
- Deadline to Apply 31 August 2024 at 06:00 BST
Our take
Even before remote working became the "in thing", freelancers, small business owners, and large organisations have found themselves needing more and more software platforms to serve their operational needs. As people used more software services, Zapier founders saw the need to connect the actions between these software and save everyone some time.
Zapier is the largest integration and automation tool for businesses. Since its founding, Zapier has grown its suite of automation offerings across almost every mainstream software service. The company is one of the most successful to come out of Y Combinator and has also been a pioneer of remote working.
Zapier has so far been able to capitalise heavily on its advantage as one of the first entrants and has had very little actual competition. Software services aren't going anywhere anytime soon, and organisations are only going to need more of them. This puts Zapier in a strong position for growth, but also opens up room for bolder companies to get in on the action. Companies like Airtable and Integromat are already preying on more niche segments of Zapier's market share.
Freddie
Company Specialist at Welcome to the Jungle
Insights
38% employee growth in 12 months
Company
Funding (2 rounds)
Oct 2012
$1.3m
SEED
Sep 2012
$0.2m
SEED
Total funding: $1.5m
Company benefits
- Work from anywhere
- Bonus program
- Unlimited vacation policy
- Great healthcare + dental + vision coverage*
- Retirement plan with company match*
- Stock options for every Zapien**
- 2 annual company retreats to awesome places
- 14 weeks paid leave for new parents
- Home office setup stipend
- Professional development allowance
Additional info
- As a fully remote company with 800+ team members across 40+ states, 38 countries, and 18+ timezones, we’ve adopted a culture of asynchronous work. This work style allows teams to collaborate effectively across locations, time zones, skills, and each individual’s energy levels, and empowers employees to work in a setting that fits their needs. In practice, we live on Slack, with most conversations in public channels. It mimics the open-office feel and allows everyone to search the chat logs if they need to find something that happened when they weren’t around
Leadership
Wade Foster
(Co-Founder & CEO)Prior to co-founding Zapier, wasEmail Marketing Manager with Veterans United Home Loans, and Customer Development Lead at The Idea Works.
Bryan Helmig
(Co-Founder & CTO)Was previously Product Dev/Manager at Veterans United Home Loans.
Mike Knoop
(Co-Founder)Was CPO and Head of Labs at Zapier before becoming President. Previously was a Graduate Research at the University of Missouri.
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