Site Reliability Engineer, HONK
$135-185k
Tow & roadside assistance app
Job no longer available
Tow & roadside assistance app
101-200 employees
Job no longer available
$135-185k
101-200 employees
Company mission
To transform the towing and roadside experience for motorists, service providers, insurance companies, and other making roadside assistance a major part of their customer retention strategy.
Role
Who you are
- 3+ years of experience in a SRE, DevOps or similar role
- Proven experience with cloud platforms (e.g., AWS, GCP), including container orchestration (we use ECS)
- Proficiency in Ruby on Rails or Python and RESTful API development
- Experience with real-time systems, location-based services, and/or telephony apps (e.g., Twilio) is a plus
- A healthy hatred of all things Windows
- Solid understanding of relational databases (PostgreSQL) and NoSQL databases (Redis)
- Familiarity with system scalability, performance management, and agile methodologies
- Experience with version control (Git), CI/CD tools, and project management software (Jira, Bitbucket)
What the job involves
- We are looking for a dynamic fully remote Site Reliability Engineer to join our engineering team and play a critical role in ensuring the stability, reliability, and scalability of our systems and applications.
- The SRE will collaborate closely with our development teams to build and maintain resilient systems, automate operational tasks, and implement robust monitoring and alerting solutions.
- The goal of this position is to minimize downtime, optimize performance, and drive improvements in system efficiency
- Design and implement monitoring and alerting systems to ensure 24/7 system availability, including automating detection of outages, latency, and performance bottlenecks
- Automate repetitive operational tasks, deployments, and infrastructure management
- Analyze system performance and plan for future scaling to handle growth, ensure infrastructure meets performance needs, and adjust resources accordingly
- Work closely with software engineers to ensure smooth deployments and identify areas for operational improvement
- Assist in maintaining the security of systems by enforcing best practices and compliance with industry standards and regulatory requirements
- Develop and maintain disaster recovery plans, and ensure high availability and redundancy across systems
- Identify and drive improvements in system architecture, operational practices, and tooling to enhance reliability, security, and scalability
Our take
HONK Technologies is an industry-leading digital roadside assistance and vehicle transport platform with a digital-first approach.
Providing support to leading insurers, fleets, manufacturers, and retailers by enabling them to deliver roadside experiences and effectively meet the rising need for same-day vehicle transport. Through its digital-first approach, HONK optimizes critical aspects like logistics and fleet maintenance management, enabling businesses to enhance their overall efficiency and productivity significantly.
In recent years, HONK has experienced remarkable growth with the introduction of two new services, one of which emerged as the company's fastest-growing segment. This success was further amplified by securing four major customers through lucrative multi-million dollar deals, which now account for almost one-third of HONK's total revenues. The company is actively engaged in the expansion of its new services, primarily targeting collaboration with the largest auto insurers in the US, while also seeking strategic partnerships.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-6% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Jun 2018
$18m
SERIES B
Mar 2015
$12m
SERIES A
Total funding: $31.8m
Company benefits
- Medical, dental, and vision insurance
- Cycle to work incentives
- Generous PTO
Company HQ
Sawtelle, Los Angeles, CA
Leadership
Corey Brundage
(Founder & Advisor)Founded www.SendLove.to, KorMethod and betterSHIFT. Advisor for several companies including Healthy Surprise and Earbits before founding HONK in 2014.
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