Product Design Director, Pipedrive
Sales CRM & pipeline management software
Be an early applicant
Sales CRM & pipeline management software
1001+ employees
Be an early applicant
1001+ employees
Company mission
To support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier.
Role
Who you are
- If you have a proven record of shipping 0-1 products, bring strong product intuition, deep design expertise, and a forward-looking perspective on how AI augments workflows, decision-making, and user value, we’d love to hear from you!
- 12+ years of experience in product design
- 5+ years of experience leading and managing design teams, with a focus on mentorship, performance, and culture-building
- A proven track record of shipping zero-to-one products, leading new ideas from concept through to product-market fit
- Deep understanding of how AI-driven capabilities can enhance workflows and create real user value
- Demonstrated success in aligning design strategies with business goals and driving measurable outcomes
- Strong portfolio showcasing a user-centric, data-informed approach, as well as the ability to influence and align stakeholders
- Excellent communication, collaboration, and leadership skills, with a commitment to continuous learning
- Experience balancing vision and execution, turning ambitious ideas into shipped, impactful product experiences
- Comfortable operating in high-intensity, startup-like environments while structuring teams to deliver efficiently
- Ability to mentor and grow designers, building a culture of craft, curiosity, and customer obsession
- Strong product sense, with the ability to translate user insights into actionable, business-relevant design solutions
What the job involves
- As a Product Design Director at Pipedrive, you will provide strategic, hands-on leadership to ensure design initiatives drive meaningful business outcomes and create exceptional, intelligent user experiences
- You will operate at the intersection of AI-native product innovation, design craft, and executional excellence, partnering closely with Product, Engineering, Marketing, and Data to shape the future of how customers experience Pipedrive
- Develop and execute a cohesive 0-1 product and design strategy aligned with Pipedrive’s vision, business goals, and an AI-native product direction where intelligence is intrinsic to core workflows
- Ensure design initiatives deliver measurable impact on growth, retention, monetization, and customer satisfaction across AI-native and core product experiences
- Partner closely with Product, Engineering, Marketing and Data teams to define how AI models, data, and automation surface value through clear, usable, and trusted experiences
- Champion user research, rapid experimentation, and continuous feedback loops to validate AI behaviors, system confidence, and user trust
- Balance short-term delivery with long-term vision, ensuring AI-driven experiences scale responsibly as products, data, and teams evolve
- Provide clear, inspiring leadership, mentoring designers and design managers to grow their craft, product judgment, and fluency in designing AI-native experiences
- Lead and grow a team of 11 product designers, building a culture of craft, clarity, and customer obsession
- Foster a design-led, AI-native mindset across the organization, shaping how teams think about intelligence, automation, and user value
Application process
- If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application
Our take
Since its foundation in Estonia in 2010, Pipedrive has grown into one of the world’s leading sales CRMs, rivalling the likes of Salesforce, HubSpot, and Agile. Indeed, it’s considered by many to be the best for sales management specifically - earning it a strong position in the space.
Pipedrive’s growth from a five-person startup has been quite spectacular, with the company reaching Unicorn status in 2020 and now boasting a team of over 1000. It also continues to develop its offering, for example with the launch of Pipedrive Pulse - which was designed to streamline prospecting workflows and focus on promising deals.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Oct 2018
$10m
SERIES C
Jun 2018
$50m
SERIES C
Total funding: $91.3m
Company benefits
- Annual bonus system
- Health insurance
- Meal allowance
- Flexible benefits credit
- Value-driven work environment where people come first
- Lively bunch of colleagues from over 50 different countries
- Offices in Lisbon, Tallinn, Tartu, Prague, London, Dublin, New York, Florida, Riga and Berlin
- A team serious about getting things done while not taking ourselves too seriously
- A world-class working environment full of the usual nice perks and some more
- Freedom to execute your ideas with a passionate and motivated team supporting you
- Flexible working hours
- Personal and career development opportunities (internal and external training available)
Company HQ
Midtown South, New York, NY
Leadership
Paulo Cunha
(CEO)Joined Pipedrive as CEO in 2025. Previously spent 5 years as President at SeatGeek, and 8 years at Expedia Group in roles such as VP of Growth Marketing / Global GM of Hotels.com.
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