Senior Manager of IT Engineering, Gong

$138-192k

AWS

Docker

Kubernetes

GCP

Python

Bash

Terraform

Splunk

Jenkins

Azure

Prometheus

Powershell

Datadog

Senior and Expert level

Chicago

San Francisco Bay Area

Revenue intelligence platform

Be an early applicant

Revenue intelligence platform

1001+ employees

B2BEnterpriseBusiness IntelligenceSaaSSales

Be an early applicant

$138-192k

AWS

Docker

Kubernetes

GCP

Python

Bash

Terraform

Splunk

Jenkins

Azure

Prometheus

Powershell

Datadog

Senior and Expert level

Chicago

San Francisco Bay Area

1001+ employees

B2BEnterpriseBusiness IntelligenceSaaSSales

Company mission

To help companies transform their revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growth.

Job

Company

Role

Who you are

8+ years of experience in IT engineering or DevOps, with at least 3 years in a leadership role
Proven experience with automation tools (Workato or Moveworks preferred) and scripting languages (Python, PowerShell, Bash)
Deep understanding of CI/CD, IaC, containerization (Docker, Kubernetes), and cloud platforms (AWS, Azure, GCP)
Strong background in systems monitoring, logging, and observability (Datadog, Splunk, Prometheus, etc.)
Experience implementing best practices and integrating security in pipelines
Strong analytic skills with a bias for action and continuous improvement

What the job involves

We are seeking a strategic and hands-on Senior Manager of IT Engineering to lead our DevOps and Automation initiatives
This role will drive the modernization, scalability, and efficiency of our operations by developing automation frameworks, optimizing cloud infrastructure, and enabling seamless integration between systems
You will oversee a team of engineers responsible for building and maintaining automation pipelines, monitoring systems, and ensuring that our IT services are robust, secure, and continuously improving
Lead and mentor a team of DevOps and automation engineers, providing technical guidance, career development, and performance management
Define and execute the IT automation and DevOps roadmap aligned with organization goals
Collaborate with cross-functional leaders (IT Operations, Security, Product Engineering, and Compliance) to drive operational excellence
Design, implement, and manage CI/CD pipelines and infrastructure-as-code (IaC) using tools such as Terraform and Jenkins
Oversee configuration management and deployment automation across multi-cloud environments
Ensure system reliability, performance, and scalability through monitoring and observability solutions
Identify opportunities for automation across IT processes (provisioning, onboarding, compliance, incident management, etc.)
Build and maintain scripts, bots, and workflows to improve operational efficiency
Drive the adoption of automation platforms and self-service tools for internal teams

Our take

In the world of sales, relying on traditional methods like CRM notes for customer insights can be a time-consuming nightmare. Sales reps often spend hours sifting through data, yet crucial details get lost and decisions end up being based on guesswork. Recognizing this challenge, Gong founders saw the potential of AI to bridge the information gap.

Gong's innovative solution goes beyond simply recording customer interactions 0 it analyzes them as well. Gong identifies potential red flags and offers recommendations on the fly, helping reps navigate conversations toward successful closures.

With a proven track record and a global customer base that includes tech giants like LinkedIn, Slack, and Shopify, Gong is making its mark on the industry. The company is now focused on expanding its reach internationally and forging new partnerships, solidifying its position as a leader in AI-powered sales intelligence.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

8% employee growth in 12 months

Glassdoor (4.2)

Trustpilot (2.4)

Company

Funding (last 2 of 9 rounds)

Jun 2021

$250m

SERIES E

Aug 2020

$200m

SERIES D

Total funding: $586.1m

Company benefits

Mental health support resources
Weekly wellness events
Work from home stipend
Generous vacation days
Quarterly recharge company shutdowns
Parental leave
Employee equity
Retirement savings
Commuter & parking benefits
Training & development programs
Employee resource groups
Mentorship opportunities

Company HQ

The East Cut, San Francisco, CA

Leadership

Amit Bendov

(CEO)

Former CMO at Panaya and CEO at SiSence.

Eilon Reshef

(CPO)

Initially served as CTO at the company before transitioning into their current role. Co-founder and former VP of Webcollage (acquired by Answers in 2013).

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