Head of Payments & Cash Management Products, Lloyds
Offers an annual performance-related bonus and share schemes including free shares
2 days a week in office
Retail and commercial bank
Posted today
Retail and commercial bank
1001+ employees
Posted today
Offers an annual performance-related bonus and share schemes including free shares
2 days a week in office
1001+ employees
Company mission
To support families and businesses, helping them to take the next step, whatever that may be.
Role
Who you are
- We’re looking for an individual who is highly experienced in Cash and Payment Products, to lead a function of product specialists within the business, while also ensuring alignment to core regulatory requirements and compliance policies and delivering great customer outcomes
- Deep understanding of payments, liquidity and receivables – and insight into the broader trends and changes impacting clients across the wider industry
- Proven track record of leadership, recognised at industry and market level, leading product teams and driving thought leadership in the industry
- Extensive experience in product management for given product set
- Product Development experience, including working with internal and external partners on emerging innovations
- Proven track record in Financial Analysis and Risk Management
- Awareness of market trends, and the opportunities and threats that these present to customers and the bank, and the amendments required to the Group’s risk management framework
- Extensive stakeholder management experience, preferably in a large banking and financial services institution
- Knowledge and understanding of the Group, clients and insight into the broader market trends and changes impacting our clients and the wider industry
- Strong communicator with ability to distil complex themes into simple but highly effective messages
- Work collaboratively, successfully and influence networks at all levels across the organisation
- Experience in creation, implementation and management of strategic plans
- Flair for technology, digitisation and innovation is desirable
What the job involves
- You’ll work with a high energy team of product specialists, as well as key partners in other areas of the bank, to unlock growth whilst championing an environment of diversity and customer centric innovation, promoting new ways of working to deliver our broader purpose – Helping Britain Prosper
- The Head of PCM will lead the product team and be responsible for designing and implementing our go to market strategy across our suite of products, with a significant growth opportunity for the Group
- The solutions within this suite are well known while simultaneously facing rapid transformation and exciting digital transformation
- The future of these products and Lloyds’ success in delivering these much-needed solutions to clients is reliant upon technological advancement, industry leadership and commercialisation
- As Head of PCM, you’ll work closely with team members to support BCB and CIB clients to access our products in a simple more stream-lined manner
- Develop product strategy for corporate and institutional clients
- Implement strategy in collaboration with sales, coverage, group treasury, technology, operations, and other partners to foster business performance growth
- Drive new product development across all CIB client segments
- Manage revenue, control costs, and optimise pricing performance
- Set future strategy, considering industry trends, economic intelligence, customer behaviour, emerging technology, and regulatory requirements
- Prioritise and deliver future investment needs, owning and delivering an investment portfolio alongside technology teams
- Promote the bank’s profile externally through active industry engagement, thought leadership, media, and exhibiting
- Lead all aspects of control and risk environment, driving the risk, legal, compliance, and audit agenda
- Build and nurture a successful team that understands and embodies the Lloyds Banking Group’s Values and Behaviours and Strategy
- Foster a culture of talent growth and succession planning within the business
Salary benchmarks
Our take
Lloyds Bank, part of Lloyds Banking Group, began operations back in 1765 and is nowadays one of the UK’s leading retail and commercial banks. As with many leading banks, the company has dealt with its share of controversy – including for its handling of PPI complaints in 2015, and the 2009 European Commission ruling that forced it to part ways with TSB – but it has nonetheless stood the test of time and worked to build back its public reputation in the wake of these setbacks.
Of the company’s 26 million customers, over 18 million of them are online, making it the largest UK digital bank. As part of its ongoing digital transformation, the company is seeking to put the cloud at the front of its services and systems, and has cited intentions to invest heavily in overhauling its current technology infrastructure. All this seeks to serve the modern banking customer, and to compete with the fast-increasing number of alternative banking options appearing on the market.
Recently, Lloyds Bank has shown great interest in facilitating innovation in the industry, joining as a partner on FinTech Action Labs (a FinTech accelerator programme) to bring its industry expertise to early-stage FinTechs. As well as investment in digital transformation and AI, the company is enhancing its wealth product and corporate banking offerings, as well as expanding its partnerships with digital banking companies.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Company benefits
- Flex cash: This is 4% of your basic salary and can be used to spend on the benefits of your choice, or you can choose to take it as a cash top up in your monthly salary.
- A generous holiday allowance: You’ll be eligible for a minimum of 22 days holiday (excluding bank holidays), rising to 30 days based on length of service and grade.
- A flexible way of working: Whether you want flexibility over your location or when you log on, together we can create an approach that works for you and for the business.
- Family leave: Up to 63 weeks of maternity or adoption leave. Statutory maternity or adoption pay is available for 39 weeks, and 20 weeks will be enhanced to the equivalent of full pay. Partners can have six weeks of fully paid paternity leave.
- Health insurance: Our company funded Private Medical Benefit provides all colleagues with access to good quality medical care, including accommodation, nursing care and specialist advice.
- Colleague Offers: Get discounts on everything from electrical items to cinema tickets and weekly food shopping. You can share this benefit with up to ten family members or friends.
- Financial products: Take advantage of our great financial products, some at a discounted rate, including current accounts, home and car insurance and loans.
- Share plans: Participate in Sharematch and receive matching shares of up to £45 a month from the company, and you can choose to participate in Sharesave, our combined savings and share option plan.
- Pension: We offer a generous pension plan, with all joiners being automatically enrolled in our 'Your Tomorrow' scheme. You can decide how much you save and get a say in where your contributions are invested.
Company HQ
City of London, London, UK
Leadership
Charlie Nunn
(Group Chief Executive, not founder)Spent nine years at HSBC, including as Group Head of Wealth Management and Digital, and as CEO of Wealth and Personal Banking.
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