Technical Communicator, Metabase

Salary not provided

HTML

Git

Mid and Senior level

Remote in Canada, EU, UK, US

Open-source Business Intelligence tool

Open for applications

Open-source Business Intelligence tool

21-100 employees

B2BInternal toolsAnalyticsBusiness IntelligenceSaaSData Analysis

Open for applications

Salary not provided

HTML

Git

Mid and Senior level

Remote in Canada, EU, UK, US

21-100 employees

B2BInternal toolsAnalyticsBusiness IntelligenceSaaSData Analysis

Company mission

To make an easy, open-source way for everyone in your company to ask questions and learn from data.

Job

Company

Role

Who you are

Enjoy helping people and solving their problems
Strong technical expertise and hands-on experience in at least one of the following:
Data science or analytics
Data engineering
Application development
Solid understanding of database concepts and data landscape
3+ years of experience of developing engaging educational materials for technical audiences in data analytics, data engineering, or related fields
You are an expert in at least one of:
Technical writing
Technical curriculum development
Creating technical videos

Desirable

Knowledge of markdown, HTML, git
Experience with video editing or graphic design
Fluency in multiple languages (this is helpful as our users are worldwide)

What the job involves

The mission of the Technical Communicator is to teach our customers about Metabase in the way that makes the most sense - through videos, tutorials, diagrams, or training. We are looking for someone who loves data, enjoys helping others, and is excited to work for a startup to help our customers get the most out of Metabase
Create tutorials, guides, and videos for Metabase Learn
Collaborate with our Product and Success Engineering teams to identify training opportunities
Review and improve documentation to proactively address customer education needs
Lead educational webinars and workshops
Design onboarding materials for our customers

Our take

Metabase is leading a new trend in Business Intelligence tools. before it, there were big enterprise systems like SAP, and then self-service tools like Tableau and Looker. Now, cloud-based, open-source tools like Metabase are taking the stage.

Its open-source nature has helped Metabase reach 98 million downloads. Metabase makes money by offering a number of professional services like managed hosting, support, and assistance with implementing Metabase in a custom analytics or business intelligence setup.

The company is doubling down on its documentation and sales team to help onboard less experienced users and scale beyond its current user base of over 30,000 companies. The challenge for the startup will be capturing significant revenue while sticking to its open-source principles.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

Few candidates hear
back within 2 weeks

32% employee growth in 12 months

Glassdoor (3.85)

Company

Funding (2 rounds)

Aug 2021

$30m

SERIES B

Apr 2019

$8m

SERIES A

Total funding: $38m

Company HQ

SoMa, San Francisco, CA

Articles

Behind the Investment: Metabase – The Digital Nervous System of The Modern Enterprise

Insight Partners leads $30M round into Metabase, developing enterprise business intelligence tools

Metabase, An Uber Co-founder’s New Big Data Startup, Raises $13M

Leadership

Sameer Al-Sakran

(CEO)

Graduated from Stanford with an MS in Scientific Computing and Computational Mathematics. Worked as a Software Engineer and Genetic Programming researcher before founding a Facebook Ad Tools startup in 2010. Worked with multiple VCs and startup studios, and lastly Expa from which Metabase was spun out.

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