Head of Data Science, Policy Expert
In office 50/50 Hybrid mode
2-3 days a week in office
Digital home & car insurance provider
Posted today
Digital home & car insurance provider
201-500 employees
Posted today
In office 50/50 Hybrid mode
2-3 days a week in office
201-500 employees
Company mission
Policy Expert is a forward-thinking business that loves to get things done. Leveraging proprietary technology and smart data, we offer reliable products and a wow customer experience.
Role
Who you are
- You are customer focused. You can find the right balance between outcome delivery and technical excellence
- Experience leading and managing Data Scientists, while also doing hands-on work while the team is small
- Enjoy taking the initiative and thinking strategically to find innovative ways to apply data science that drives business value
- Excellent communication skills with both technical and non technical audiences
- Knowledge of the latest technologies in the Data Science and ML space, and enjoy sharing your knowledge with your team and colleagues
- Experience building machine learning models and working with ML Engineers to deploy them into production
- Demonstrate in-depth knowledge of data science tools and techniques, which you can use to solve problems creatively and to create opportunities for the business
- Good programming skills with R or Python and good working knowledge of SQL and experience querying large datasets
- Knowledge of the insurance industry would be an advantage but not essential
- Ideally you will have experience working with AWS or GCP tools
- Please be encouraged to apply even if you do not meet all the requirements
What the job involves
- This is an exciting time for our Data Science team. We’re expanding our work across claims, operations, underwriting, and marketing — and this is only the beginning
- Our models will power a best-in-class customer experience, from acquisition through to claims, giving us deeper insight into who our customers are and what they need
- With strong support from our leadership team, we have the autonomy to move fast, make data-driven decisions, and respond to an ever-changing market. This agility gives us a competitive edge and positions us for scalable growth
- The next 24 months will be pivotal as Policy Expert embarks on an exciting new chapter — and our Data Science team will be at the center of it
- As Head of Data Science you’ll lead on our strategy and roadmap for using data science and ML initiatives to support our ambitious growth plans. Activities will include:
- Recruiting, leading and mentoring our Data Science team, and creating a community of practise to share knowledge and expertise
- Work closely our Head of Data products, building relationships across the organisation, to identify opportunities to apply machine learning and data science across to drive growth, solve problems and increase automation across the business
- Develop and own a roadmap for implementing Data Science across our business areas
- Continuously improving our engineering practices across data science products to operate at pace and at scale
- Be a champion of data science and ML, communicating it’s value to colleagues across the business
- Oversee, and contribute to, the development of machine learning models, working closely with the Machine Learning Engineers to ensure they are working as expected in production
- Work closely with the Data Engineers and Analysts to source data needed from our systems and third-party suppliers
Application process
- We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful
Salary benchmarks
Our take
Policy Expert is a trusted insurance provider, serving more than 1M home and car insurance customers across the UK since its launch in 2011. Policy Expert was the first insurer to be designed for aggregator sites, allowing it to capitalise on the growth of price comparison sites like Compare the Market and GoCompare.
It is a part of QMetric Group, which set out to redesign what an insurer should be, even before 'InsurTech' was a word. It has streamlined how people buy insurance by building its own tech and owning the process end to end. With a strong belief that competition and transparency are key to the future of any market, QMetric launched Policy Expert to meet the changing consumer trends over the past decade.
Since its founding, it has recorded significant year-on-year growth to become one of the UK’s ten biggest home insurance providers while diversifying its proposition by entering the motor market in 2019. Now, with Cinven acquiring a majority shareholder, Policy Expert is in a great position to further accelerate its growth and expand even further in the years to come.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Employee endorsements
Intelligent people
"My colleagues have high attention to detail and explain their decisions and viewpoints very well. It's inspiring to work with teammates with high..."
Company benefits
- 💸 We match your pension contributions up to 7%
- 🏥 Private medical & Dental cover
- 📚 Learning budget of £1,000 a year + Study leave (with encouragement to use it)
- 😁 Enhanced maternity & paternity
- 🚉 Travel season ticket loan
- 🎟️ Access to a wide selection of London O2 events and use of a Private Lounge
- 🌈 Employee Wellbeing Programme
- 🚪 Prayer room in office
Company values
- We act with Expertise
- We work as a Team
- We care about People
- We stick to our Principles
- We get things done
Company HQ
City of London, London, UK
Leadership
Adam Powell
(Co-Founder & COO)COO at Policy Expert since 2010, prior to which he was the Head of New Markets at Simply Business.
Steve Hardy
(CEO)Previously a Non Executive Director at Roojai, QMetric Group, C-Quence.
People progressing
Paul started as a Business Analyst back in 2019 and has been fundamental in our growth and now Policy Experts Head of Delivery.
Ezgi joined back in 2019 in the Business Analysis team. She has excelled in her work and really contributed to building out the function. In 2023 she was promoted to Head of Business Analysis and in 2025 further promoted to Senior Product Manager.
Diversity, Equity & Inclusion at Policy Expert
- We’re committed to creating a culture of inclusivity where every employee feels welcome, and different perspectives are valued and encouraged. We respect and value people's differences. In fact, we welcome it, as this brings a wider range of ideas, opinions and experience.
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