IT and Systems Administrator, Clutch
Online used car sales
Job no longer available
Online used car sales
101-200 employees
Job no longer available
101-200 employees
Company mission
To deliver a delightful car-buying experience to Canadians.
Role
Who you are
- 5+ years of hands-on IT support or systems administration experience
- Strong understanding of networking fundamentals and experience with UniFi/Arista devices
- Experience managing and troubleshooting Windows and macOS environments
- Familiarity with MDM tools (e.g., Jamf, Kandji, Intune) and asset management platforms
- Ability to independently diagnose, prioritize, and resolve IT issues across multiple locations
- Excellent communication skills and a customer-first mindset
- Valid driver’s license and ability to travel within the GTA
What the job involves
- We’re looking for a hands-on IT professional to help build and support the foundation of Clutch’s technology infrastructure. You’ll be the go-to person for all things IT — from network setup and hardware support to process improvement and employee enablement
- In this role, you’ll have the opportunity to shape how IT operates across the company, working closely with leadership to understand needs and implement practical, scalable solutions. This position is ideal for someone who enjoys both problem-solving and building systems that make people’s work easier
- Provide responsive, friendly support for staff across multiple offices and channels
- Provision, configure, and decommission laptops/workstations (Windows/macOS/Linux) and mobile devices (MDM)
- Administer identity & access; manage SSO, MFA, groups, and permissions. Onboard/offboard employees: accounts, hardware, access, and training
- Manage and set up windows workstations
- Monitor and maintain networks (Wi-Fi/LAN/VPN); basic switch/AP configuration and diagnostics
- Troubleshoot and resolve hardware, software, and network issues (PCs, Macs, printers, switches, cameras, APs, etc.)
- Set up, configure, and maintain rack-mounted switches, UniFi devices, and wireless networks
- Manage MDM suites for device provisioning, remote wiping, and inventory tracking
- Support meeting rooms and collaboration tools (Zoom/Teams/Meet), printers, and peripherals
- Develop and document standard operating procedures for IT processes
- Implement basic IT asset management systems and maintain inventory accuracy
- Recommend and deploy tools for monitoring, ticketing, and automation
- Collaborate with department leaders to identify needs and deliver effective solutions
- Establish scalable processes for onboarding/offboarding, access management, and hardware lifecycle
- Create clear, easy-to-follow guides and educational content for employees on IT best practices
- Identify pragmatic, cost-effective ways to strengthen the company’s technical environment
Our take
Buying used cars is notoriously something of a minefield - but used car sales platform Clutch is making big strides to sweep away the risk. The marketplace lists certified vehicles for users to shop, and have home delivered, along with a full carfax, insurance, warranty, and optional financing.
The used car sales market has been undergoing something of a digital overhaul in recent years, with a flurry of used car marketplaces cropping up to offer similar services. Canada, however, remains relatively non-competitive compared with the U.S. and Europe. This means Clutch has the luxury of importing a tried-and-tested model into a relatively spacious market.
Clutch will, however, have to face off with close competitor Canada Drives. The two companies enjoy comparable levels of funding and are currently the top competitors in Canada’s used car market. With this market hotting up significantly, Clutch will need to tread carefully to ensure they come out on top.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 6 rounds)
Feb 2025
$35.9m
SERIES D
Jul 2024
$7.2m
LATE VC
Total funding: $136.1m
Company benefits
- Learning stipend for growth & development
- Flexible & unlimited time off
- Health & dental benefits from day one
Company HQ
Downtown Yonge East, Toronto, ON
Leadership
Stephen Seibel
(COO)Previously an investment banking analyst at Moelis & Company, before moving on to serve as a partner at Camvber Media.
Salary benchmarks
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