Senior Applications Development Manager, ServiceNow
Cloud-based digital workflows for enterprises
Be an early applicant
Cloud-based digital workflows for enterprises
1001+ employees
Be an early applicant
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- Over 10 years of experience working with technologies in an enterprise software company, demonstrating advanced coding skills and consistently delivering high-quality results through team management and leadership
- Supervises experienced professional employees, who require little oversight in completing assigned work, providing oversight and approval when appropriate
- Influences and provides guidance to employees outside of their area of expertise, around policies, practices and procedures
- Provides direction, delegation of assignments, and support to accomplish tasks with their team Strong hands-on experience with open-source tools and agile development environments
- Fluency in one or more relevant programming language (Java, C++, Ruby. Shell, JavaScript) and relational databases like SQL, DB2, Oracle
- Able to articulate broad concepts and use those concepts to understand and develop solutions for problems
- Ability to plan and execute a project based on organization priorities, context, risks and desired outcomes
- Strong ability to exercise discretion and judgment of best practices and coding standards pertaining to various role specific requirements (e.g. programming languages and tools, network design, functional design, algorithms, patterns, design and development, etc.)
- Should be a developer at heart and loves solving complex design problems and is willing to step up to do some hands-on coding when required
- Had experience working with integration Webservices like REST and SOAP using JSON and XML payload formats.
- Excellent written, presentation and communication skills
- Enjoys mentoring and coaching the team to achieve career goals
What the job involves
- Manage product development activities in a high-paced environment
- Work closely with product management, design, support and other dev teams to deliver high-quality solutions
- Manage day-to-day activities of the development team
- Use critical thinking skills to solve difficult and sometimes ambiguous problems
- Management of departmental resources, staffing, mentoring, and enhancing and maintaining a best-of-class engineering team
- Help building the best user interface and user experience capabilities for the end users
- Have a strong understanding of business functionality and problems and ensures that the systems are built with the best design and features that scale and perform well
- Help planning projects with effort estimates, timelines, resourcings
- Help support the existing applications (hosted on the internal instance datacenter) when it comes to upgrades, incidents and enhancement request
- Guide and coach the team on right coding standards and best testing strategies to deliver quality applications
- Visualize the strategy to achieve the long-term roadmap and provide suggestions to the leadership on how we could better achieve the goals
- Build career path for the team by working closely with the engineers to understand their personal goals and coaching them on how they can excel in their role. Build a trusted relationship with the team
- Build a strong relationship with cross functional teams which work in conjunction with partners and help assess any impact due to cross functional initiatives
- Build strong relationship with the business teams to provide them the support and adequate technical direction and guidance as needed
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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