Senior Solutions Engineer, Mixpanel
Digital product analytics
Be an early applicant
Digital product analytics
201-500 employees
Be an early applicant
201-500 employees
Company mission
To help companies make better-informed, faster business decisions and produce better products through data analysis.
Role
Who you are
- The ability to communicate with stakeholders at all levels—from discussing APIs with developers to organizational efficiency with CIOs
- A demonstrated track record of qualifying and selling technical solutions to executive stakeholders
- 6+ years of experience in a Software-as-a-Service Sales Engineering or related role
- Experience in data querying, modeling, and transformation using tools such as SQL, dbt, Python, Business Intelligence platforms, or Product Analytics tools
- Familiarity with databases and cloud data warehouses (e.g., Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, Databricks)
- A successful record of experience in sales engineering, customer success, client-facing professional services, consulting, or technical project management
- Excellent written, analytical, communication, and presentation skills
- Strong process and project delivery discipline
- The ability to travel
What the job involves
- Mixpanel’s Customer Success & Solutions Engineering teams are analytics consultants who embed themselves within our enterprise customer teams to drive our customer’s business outcomes
- We work with prospects and customers throughout the customer journey to understand what drives value and serve as the technical counterpart to our Sales organization to deliver on that value
- You will partner closely with Account Executives, Account Managers, Product, Engineering, and Support to successfully roll out self-serve analytics within our customer’s organizations, help the customer manage change, execute on technical projects and services that delight our customers and ultimately drive ROI on the customer’s Mixpanel investment
- Our SEs are inquisitive, nimble, and able to clearly articulate the technical benefits and requirements of Mixpanel to developers and product managers, while also communicating the business value of our product to high-level executives
- In your first month, you’ll become a Mixpanel expert—both in features and functionality as well as implementation
- You’ll have the opportunity to shadow customer calls and demos with current Sales Engineers and Account Executives while learning to articulate our value proposition
- You’ll also be trained on Mixpanel’s internal systems and tools to set you up for success
- Within your first three months, you’ll be directly involved in deal cycles with Commercial Account Executives
- You’ll lead the technical qualification for customer use cases and deliver customized demos for prospects
- You’ll work directly with leadership at the prospect’s organization to understand business challenges that can be solved through an analytics platform and consult on how Mixpanel can address those challenges to achieve a strong ROI
- You’ll also work with the prospect’s business and technical teams to scope and execute proof-of-concept projects to establish Mixpanel’s value—including consulting on data ingestion methods, overall architecture, success criteria, and rollout strategies for analytics tools across an organization
- Serve as a trusted technical advisor for prospects, providing strategic consultation on data architecture, governance, instrumentation, and business outcomes
- Communicate and consult effectively at all levels of the customer’s organization to earn trust and influence buying decisions
- Bridge the technical-business gap—working with senior stakeholders to define success for proof-of-concepts and ensuring successful execution and outcomes
- Leverage your Mixpanel expertise and technical/consultative skills to impart best practices throughout proof-of-concept projects
- Partner with Account Executives to drive revenue growth, serving as the key technical contact for customers
- Partner with post-sales teams to ensure that pre-sales value propositions translate into tangible post-sales results
- Develop relationships and uncover the needs of key technical stakeholders within your assigned book of business
- Be the “Voice of the Prospect” by collecting feedback from potential Mixpanel customers and sharing it with the Product team
Salary benchmarks
Our take
Understanding customer behaviour is a vital part of any business. Mixpanel allows companies to answer detailed questions about their customers' behaviour over web and mobile applications. Google has struggled to modernise its somewhat clunky analytics platform in recent years, allowing Mixpanel to become an industry leader in the space.
Technology VC firm Sequoia Capital has backed the company, demonstrating its significant growth potential. Mixpanel CEO Max Levchin was also a previous co-founder of Paypal, which may have helped the company facilitate a tie-up with Paypal-owned Venmo early on. Mixpanel now serves thousands of companies from different industries around the world, including Expedia, Uber, Ancestry, DocuSign, and Lemonade.
The company serves 7,700+ customers across its seven global offices. In line with its global expansion efforts, the company has aimed to enhance localized data, helping its clients tailor their offerings to customers in the right way and at precisely the right time. Mixpanel has also focused on expanding its integrations, being available on more platforms such as Google Cloud Marketplace.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Nov 2021
$200m
SERIES C
Dec 2014
$65m
SERIES B
Total funding: $277.3m
Company benefits
- Competitive compensation
- Company stock options
- Sabbatical policy
- Paid time off
- Giving back
- Parental leave
- Mental health
- 401(k) match
- Wellness benefits
- Employee choice first
- Growth dollars
- Professional growth hours
Company HQ
Financial District, San Francisco, CA
Leadership
Amir Movafaghi
(CEO)They started their career at Marriott International before spending 5 years at PwC, and a further 5 years at Twitter. They worked as CFO of Spiceworks from 2015-2017, before joining Mixpanel as COO, and was promoted to CEO the following year.
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