Key Account Manager, Minor Figures
Foodservice
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More information about location
Vegan, sustainable coffee
Be an early applicant
Vegan, sustainable coffee
21-100 employees
Be an early applicant
+ Option to buy shares
More information about location
21-100 employees
Company mission
Minor Figures exists to build meaningful relationships with people.
Role
Who you are
- We hire humans, not machines, and our team is made up of people who will bring the energy, are eager to learn, and embrace every day being different
- We’re big on collaboration and we want everyone on the team to take pride in their work. You’ll thrive here if you adapt easily to change, face challenges head-on, and love to jump right in and figure it out as you go along
- Whether you’re in the office, on site visits, or WFH, you support your teammates and you’re comfortable asking for support when you need it yourself
- You are someone who thrives on turning plans into action. You enjoy being out in the market, building relationships, and making things happen; not just managing from behind a desk
- Commercially driven — you understand how to grow accounts and deliver against targets
- Highly organised — you can manage multiple workstreams, from planning to execution
- Relationship-led — confident working with stakeholders at all levels, from head office to site teams
- Proactive and hands-on — you take ownership and don’t wait to be told what to do
- Comfortable in Foodservice — ideally with experience in selling, activation or supporting contract catering, national distribution, or coffee-led environments
What the job involves
- This role sits at the centre of one of Minor Figures’ biggest growth opportunities. As Key Account Manager for Contract Catering, you will be responsible for turning strong national relationships into real, on-the-ground volume, presence, and value growth
- You won’t just be managing accounts; you’ll be driving execution excellence, and traceable volume. That means ensuring Minor Figures is not only recommended, but actually listed, poured, and used across sites
- You’ll work closely with internal teams, decision makers and operators on the ground to bring the brand to life and maximise every opportunity
- The Key Account Manager for Minor Figures’ Foodservice channel is a very dynamic role, you will manage the relationships, maximising the opportunity and ensuring a smooth role out within one of the fastest growing channels in the business
- Therefore as you can imagine the best laid plans and to-do lists go out the window on a daily, or hourly basis, however here’s an overview of what we’d like you to be doing:
- Managing the day-to-day relationship with existing and new contract catering businesses, ensuring strong communication and alignment
- Turning national recommendations into real-world results, driving listings and smooth site penetration, and ongoing usage -Planning and delivering sub-brand rollouts across different sectors and accounts -Tracking volume and outlet growth against forecasts and budgets, and identifying opportunities to accelerate performance Building and managing a clear activation calendar, including site visits, events, and key engagement moments
- Spending time in the field visiting sites, supporting launches, and working directly with operators
- Supporting contract catering tenders and new business opportunities alongside the Head of Foodservice
- Working closely with the full Minor Figures sales team to ensure consistent and effective execution and communication across accounts
- You will be working as part of our formidable UK & EMEA sales team, responsible for bringing Minor Figures to life through amazing customer service and first to market products in Ontrade, Foodservice, Wholesale, and retail channels, Stretching from the tip to Cornwall to heights of Scotland, across Ireland, and through Europe all the way to Japan
- You will be reporting to Will, Head of Foodservice, working alongside the Foodservice National Account Manager
Our take
Minor Figures is a brand expressing almost all of the most important consumer trends of today. In terms of its flagship product, Minor Figures is a B Corp producing vegan, sustainable, premium coffee, playing to an exploding niche. At the same time, Minor Figures is much more than just a coffee producer - it’s a holistic brand.
What does that mean in practice? It makes merch, it makes games, it makes clothing. There’s also CBD, chai, and a dedicated music platform called MFFM (Minor Figures FM). That all comes together to create a brand that oozes authenticity and funk - perfectly aligned to a modern, urban audience.
Perhaps then Minor Figures is an entirely new challenger brand narrative. The anti-hero — a challenger brand notable for its absence of a grandiose mission or purpose and with a focus instead on enjoying life, having fun and occasionally poking fun at the very notion of brands as our heroes and saviours.
Whatever it is, it's working. Now selling to over 25 countries and with 2022 investment from French multinational Danone, as long as the company stays true to its roots: coffee and fun, it's hard to see its impressive growth flagging any time soon.
Steph
Company Specialist at Welcome to the Jungle
Insights
-16% employee growth in 12 months
Company
Funding (1 round)
Feb 2015
$0.3m
SEED
Total funding: $0.3m
Company benefits
- 25 days holiday allowance
- 30% discount on products from our online shop
- Unlimited one to one coaching sessions with More Happi
- Pension contribution
- All the free coffee and cold brew you can drink!
- Vegan lunches
Company HQ
Walthamstow, London, UK
Leadership
Stuart Forsyth
(Co-Founder & CEO)Previously founded and was GM for KeepCup, a sustainable eCommerce brand.
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