Director of User Interface/User Experience, Salesforce

• Hybrid Designer and Developer Expertise: Formal training and professional experience in both UX/Product Design and Software Development (e.g., degree in HCI/CS or dual career path as a Designer & Front-End/Full-Stack Engineer)
• 10+ years of total experience in UX Design, Product Design, or Developer Tooling
• 5+ years in a direct people management/leadership role overseeing design teams, with a proven track record as an active "leader/doer."
• Proven AI Fluency: 2+ years of hands-on experience actively building with, designing for, or developing against modern AI tools, LLMs, AI coding assistants, or agentic frameworks
• Developer Domain and Persona Expertise: Deep familiarity with developer jobs to be done (JTBD), workflows, mental models, and daily toolchains (IDE extensions, Git, CLI, CI/CD pipelines, APIs, and cloud platform environments)
• Lead by Example with Hands-On Prototyping: Ability to write code to create high-fidelity, interactive prototypes to demonstrate UX vision to executive stakeholders and engineering partners
• Portfolio Required: Must show examples of design leadership, team mentorship, hands-on technical/coded artifacts, complex systems design, and AI-driven interfaces
• A related technical degree required
• ​Please submit a résumé with links to your portfolio and password to access. Submissions without portfolios or work samples will not be considered

Desirable

• Our teams craft Salesforce’s enterprise and consumer products, create new design patterns and guidelines, and partner with cross-disciplinary teams to bring human-centered experiences to life
• These roles are an opportunity to solve meaningful problems at scale, design for inclusivity and accessibility, and make life better for our users and customers
• You’ll build our product and feature vision by leveraging your skills in visualization, influence, and empathy
• You’ll collaborate closely with product and technology partners as a key stakeholder in our release roadmap
• You’ll immerse yourself in the end-to-end experience of your work, creating a variety of design artifacts to communicate ideas and direction
• Ultimately, you’ll make products that people love to use – tools that make a developer’s day more productive, a DevOps lead’s governance capabilities more powerful, and for all solution creators (from low-code admins to developers) the ability to deliver modern, flexible, agent-based apps and workflows
• If you want to use your UX and engineering skills to inspire teams, create amazing experiences, and transform the way business gets done, we would love for you to join us!
• We are seeking a visionary and results-driven Director of User Experience Design to lead the Salesforce Developer Experience (DX) Design team
• In this high-impact leadership role, you will define and execute the end-to-end design strategy for Salesforce’s suite of professional developer tools
• You will oversee the user experience for game-changing innovations like Agentforce Vibes—our next-generation AI-driven developer canvas and agentic coding assistant—alongside core platform tools including Salesforce DX (SFDX), IDE extensions (VS Code/Code Builder), Lightning Web Components (LWC) tooling, Command Line Interfaces (CLI), and CI/CD developer workflows and tools
• You will manage and grow a world-class team of DX-focused Product Designers and Design Engineers
• You will partner closely with Platform Product Management, Software Engineering, Architecture, and Technical Content teams to turn complex technical workflows into elegant, intuitive, and performant developer tools
• 1. Hands-On UX Leadership & Technical Vision
• Set the North Star: Formulate a multi-year user experience strategy for Salesforce Developer Tools, establishing a unified ecosystem across CLI, IDE extensions, cloud sandboxes, and AI-assisted canvases
• Build Instant Technical Trust: Partner with Product Managers, Software Engineers, and User Experience Designers to translate high-level UX vision into technically feasible, performant code architectures
• Lead by Doing: Balance strategic management with hands-on output. Actively build code-backed prototypes, conduct design and tech spikes, and experiment directly with emerging developer tooling patterns
• 2. AI-Native Tooling & Agentic Innovation
• Pioneer AI-Driven Dev Tooling: Draw on deep, recent experience working with state-of-the-art AI tech, modern LLMs, and developer tooling integrations to shape Agentforce Vibes and other developer tools
• Design Human-Agent Interaction: Lead the paradigm shift for autonomous agentic workflows, prompt-to-code interfaces, context-aware inline assistance, and human-in-the-loop developer experiences
• Model Best Practices: Establish modern, AI-fluent design workflows within your team, demonstrating how generative tools and intelligent agents accelerate design-to-development cycles
• 3. Team Building, Coaching & Operational Excellence
• Mentor & Empower: Recruit, mentor, and retain a high-performing team of Product Designers, hybrid Design-Technologists, and User Researchers
• Design System Integration: Partner with the Salesforce Lightning Design System (SLDS) team to define specialized UI patterns and component libraries tailored for code editors, terminal interfaces, and canvas workflows
• Research & Developer Empathy: Oversee qualitative and quantitative developer research, while personally staying close to developer workflows to eliminate cognitive friction for everyone from junior developers to enterprise architects