Staff IT Engineer, Abridge

• Experience: 10+ years in IT Engineering, IT Apps Development, or DevOps, with at least 5 years dedicated to large-scale enterprise automation
• Cloud & Platform Expertise: Deep hands-on experience automating complex operations and governance across GCP, AWS, and/or Azure. You will bring an ability to build and modularize infrastructure provisioning using Infrastructure as Code (i.e. Terraform)
• Programming Proficiency: Highly proficient in at least one modern programming language; strong preference for Python
• Systems Integration: Proven experience with REST/GraphQL APIs and querying and managing relational databases (SQL strongly preferred)
• Automation Platforms: Extensive experience designing and managing centralized automation platforms (e.g., n8n, SOAR, Ansible, Workato, or custom frameworks)
• Compliance Context: Experience operating in regulated industries (healthcare, finance, or similar) with exposure to SOC 2, HIPAA, or equivalent compliance frameworks
• Communication: Able to communicate effectively across a wide range of audiences — from engineers to GTM stakeholders, from individual contributors to executives

Desirable

• As a Staff IT Engineer, you will be a technical leader responsible for driving efficiency and scale across the entire corporate IT infrastructure and enterprise ecosystem
• You will design, build, and maintain mission-critical automation solutions that eliminate manual processes, enhance security posture, and improve the employee experience globally
• This role requires deep engineering expertise, an IT product mindset for automation, and the ability to mentor junior team members while tackling the organization's most complex integration and scaling challenges
• You will work directly with IT leadership, Security leadership, and department heads across the company
• Operating at the intersection of healthcare AI and enterprise IT, you will be expected to architect and enforce automation standards that meet the rigorous demands of a HIPAA-compliant, SOC 2-audited environment
• Workflow Automation: Develop scalable, resilient workflow automation solutions to streamline critical business processes, including onboarding/offboarding, access requests, compliance enforcement, and self-service IT support
• API and Integration Development: Serve as the subject matter expert for integrating disparate systems by building robust, fault-tolerant connections using APIs and event-driven architectures
• Identity and Access Management (IAM): Drive automation within the IAM infrastructure, focusing on automated role assignment, least-privilege policy enforcement, and audit-friendly logging of authentication and authorization events
• Enterprise Data Engineering: Architect and engineer robust data platforms for IT, ensuring efficient collection, normalization, and secure storage of high-volume enterprise data for reporting, audit, and advanced analytics
• Technical Leadership: Act as a force multiplier for the team — establishing engineering best practices, leading code reviews, documenting architectures, and mentoring engineers in automation principles
• Business Systems & Custom Application Deployment: Own the end-to-end deployment and lifecycle management of business-critical systems and custom-built applications, from architecture and vendor evaluation through implementation, integration, and ongoing support — ensuring solutions are secure, scalable, and aligned with enterprise IT standards